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Virtual Live Chat Jobs in Colorado (NOW HIRING)

Shopventory Inc., DBA Thrive

Customer Success Specialist

Denver, CO · On-site +1

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure they are successful at every stage of their journey. What You'll Do * Deliver exceptional customer ...

Brilliant Earth

Sales Associate, Jewelry

Denver, CO · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members ...

Brilliant Earth

Sales Associate, Jewelry

Denver, CO · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members ...

Brilliant Earth

Sales Associate, Jewelry

Denver, CO · On-site

$20 - $22/hr

As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members ...

National Veterinary Associates

Veterinarian

Durango, CO · On-site

$130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Live Chat * Virtual Exams * Free mobile app About The Area Durango is the charming, beautiful mountain town you daydream about. It is situated in southwest Colorado at the base of the San Juan ...

National Veterinary Associates Careers

Veterinarian

Durango, CO · On-site

$130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Live Chat * Virtual Exams * Free mobile app About The Area Durango is the charming, beautiful mountain town you daydream about. It is situated in southwest Colorado at the base of the San Juan ...

National Veterinary Associates Careers

Veterinarian

Durango, CO · On-site

$130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Live Chat * Virtual Exams * Free mobile app About The Area Durango is the charming, beautiful mountain town you daydream about. It is situated in southwest Colorado at the base of the San Juan ...

NVA

Veterinarian

Durango, CO · On-site

$130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Live Chat * Virtual Exams * Free mobile app About The Area Durango is the charming, beautiful mountain town you daydream about. It is situated in southwest Colorado at the base of the San Juan ...

NVA

Veterinarian

Durango, CO · On-site

$130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Live Chat * Virtual Exams * Free mobile app About The Area Durango is the charming, beautiful mountain town you daydream about. It is situated in southwest Colorado at the base of the San Juan ...

Mbk

Director of Sales

Colorado Springs, CO

$31 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Virtual Sales Assistant, 24/7 live chat, A Place for Mom, Caring.com) and enters all completed sales activities and detailed notes within the CRM in real-time. Director of Sales utilizes specific MBK ...

MBK Senior Living

Director of Sales

Colorado Springs, CO · On-site

$31 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... agencies, Virtual Sales Assistant, 24/7 live chat, A Place for Mom, Caring.com) and enters all completed sales activities and detailed notes within the CRM in real-time. • Director of Sales ...

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All JobsLive Chat JobsVirtual Live Chat JobsVirtual Live Chat Jobs in Colorado

Virtual Live Chat information

See Colorado salary details

$12

$25

$35

How much do virtual live chat jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual live chat in Colorado is $25.66, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $28.80 per hour, depending on experience, location, and employer.

What is a virtual live chat?

A Virtual Live Chat job involves providing customer service, support, or sales assistance to clients and customers via online chat platforms. Employees in this role typically respond to questions, resolve issues, and offer information in real-time, all through a chat interface rather than phone or in-person interactions. These jobs are often remote and require strong written communication skills, multitasking ability, and good problem-solving skills. Virtual Live Chat roles are popular among companies that want to offer quick, efficient support to their users.

What are the key skills and qualifications needed to thrive as a virtual live chat agent?

To thrive as a Virtual Live Chat Agent, you need excellent written communication, fast and accurate typing skills, and a high school diploma or equivalent. Familiarity with live chat software (such as Zendesk, LiveChat, or Intercom) and basic CRM systems is typically required. Strong problem-solving abilities, patience, and customer-focused empathy make someone excel in this role. These skills are crucial for efficiently resolving customer inquiries, maintaining a positive brand image, and ensuring customer satisfaction in a digital environment.

What are some common challenges faced by virtual live chat representatives, and how can they be managed effectively?

Virtual Live Chat representatives often encounter challenges such as handling high volumes of simultaneous chats, managing difficult or frustrated customers, and maintaining accuracy while working quickly. To succeed, it's important to develop strong multitasking skills, stay organized, and use available resources like canned responses and knowledge bases. Regular communication with your support team and ongoing training can also help you stay updated on product changes and best practices, making it easier to provide efficient, accurate support.

What is the difference between Virtual Live Chat vs Customer Service Representative?

AspectVirtual Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, online platform-basedOffice or remote, depending on employer
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and service sectors
Job FocusHandling online chats, providing instant supportHandling phone calls, emails, and in-person inquiries

Virtual Live Chat roles focus on online, real-time customer support via chat platforms, often remotely. Customer Service Representatives may handle various communication channels, including calls and emails, in diverse settings. Both roles require strong communication skills but differ mainly in their work environment and interaction methods.

What are the most commonly searched types of Live Chat jobs in Colorado?

The most popular types of Live Chat jobs in Colorado are:

What are popular job titles related to Virtual Live Chat jobs in Colorado?

For Virtual Live Chat jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Virtual Live Chat jobs in Colorado look for?

The top searched job categories for Virtual Live Chat jobs in Colorado are:

Virtual Live Chat jobs near you
Infographic showing various Virtual Live Chat job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $53,363 per year, or $25.7 per hour.

Customer Success Specialist

Shopventory Inc., DBA Thrive

Denver, CO • Remote

$65K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

At Thrive Inventory, our mission is simple: help businesses thrive.

We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online businesses to make smarter, data-driven decisions. From purchasing and receiving products to inventory control, forecasting, sales reporting, and business insights, our platform helps customers save time, reduce costs, and grow with confidence.

Our customers span a wide variety of industries, including retail stores, restaurants, breweries, wineries, liquor stores, smoke shops, salons, boutiques, vacation resorts, and many other businesses that rely on accurate inventory and actionable reporting.

About the Role:

Our Customer Success team is dedicated to delivering an exceptional customer experience by helping our customers get the most value from Thrive Inventory. We believe great customer success is about building relationships, solving problems, and empowering businesses to succeed.

As a Customer Success Specialist, you\'ll serve as a trusted advisor and product expert, guiding customers through onboarding, answering questions, resolving issues, providing product education, and identifying opportunities to help customers maximize the value of their Thrive subscription. You\'ll work closely with customers through email, live chat, phone, and virtual meetings to ensure they are successful at every stage of their journey.

What You\'ll Do
  • Deliver exceptional customer support through phone, email, live chat, and virtual meetings.
  • Build strong relationships with customers and become a trusted product expert.
  • Guide customers through onboarding and adoption of Thrive Inventory.
  • Troubleshoot product questions and work with internal teams to resolve customer issues.
  • Educate customers on features, best practices, and workflows to help them achieve their business goals.
  • Proactively identify opportunities to improve customer engagement, adoption, and retention.
  • Monitor customer health and provide strategic recommendations to maximize product value.
  • Advocate for customers by sharing feedback with our Product and Engineering teams.
  • Maintain detailed customer records and follow up to ensure successful issue resolution.
  • Contribute to our Help Center and internal documentation as needed.
  • 2+ Years of SaaS B2B experience
  • Excellent written and verbal communication skills.
  • A passion for helping customers succeed.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to learn new software quickly and explain technical concepts in a simple, customer-friendly way.
  • Highly organized with strong attention to detail.
  • Self-motivated and comfortable working independently in a remote environment.
  • Ability to manage multiple priorities while maintaining a positive customer experience.
  • Experience in customer success, customer support, account management, retail, inventory management, or point-of-sale systems is a huge plus.

Bonus points:

- Spanish Speaker

Why Join Thrive Inventory?
  • Fully remote position with a collaborative and supportive team.
  • Opportunity to make a meaningful impact on thousands of growing businesses.
  • Work with an innovative software platform that continues to evolve with customer needs.
  • Competitive compensation.
  • Opportunities for professional growth and development.
  • Be part of a company that genuinely values customer success and employee collaboration.
  • Medical Coverage
  • Dental Care
  • Eye Care
  • 401(k) Savings Plan with Discretionary Match
  • Fifteen (15) Paid Days Off First Year of Service
  • Twenty (20) Paid Days Off after 1 Year Anniversary
  • Nine (9) Paid Holidays
  • Recruitment Referral Bonus
  • Stock Options
  • Fully remote
  • Company provided computer & equipment

Compensation Range: $50,000-$65,000 DOE

Apply