Denver, CO ยท On-site +1
$50K - $65K/yr
At Thrive Inventory, our mission is simple: help businesses thrive. We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online
Denver, CO ยท On-site +1
$50K - $65K/yr
At Thrive Inventory, our mission is simple: help businesses thrive. We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online
Denver, CO ยท Remote
$50K - $65K/yr
At Thrive Inventory, our mission is simple: help businesses thrive. We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online
Denver, CO ยท Remote
$50K - $65K/yr
At Thrive Inventory, our mission is simple: help businesses thrive. We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online
Denver, CO ยท Remote
$50K - $65K/yr
At Thrive Inventory, our mission is simple: help businesses thrive. We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online
Denver, CO ยท Remote
$50K - $65K/yr
At Thrive Inventory, our mission is simple: help businesses thrive. We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online
Denver, CO ยท Hybrid
$18 - $24.75/hr
Position Overview Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our focus is to help customers with
Denver, CO ยท Hybrid
$18 - $24.75/hr
Position Overview Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our focus is to help customers with
Denver, CO ยท Hybrid
$18 - $24.75/hr
Position Overview Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our focus is to help customers with
Denver, CO ยท Hybrid
$18 - $24.75/hr
Position Overview Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our focus is to help customers with
Broomfield, CO ยท On-site
$38 - $42/hr
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist at JPMorgan Chase within
Broomfield, CO ยท On-site
$38 - $42/hr
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist at JPMorgan Chase within
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Step into the role of technology support, where your expertise shapes the
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Step into the role of technology support, where your expertise shapes the
Broomfield, CO ยท On-site
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist at JPMorgan Chase within
Broomfield, CO ยท On-site
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist at JPMorgan Chase within
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist in Corporate Data Center
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist in Corporate Data Center
Aurora, CO ยท On-site
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist in Corporate Data Center
Aurora, CO ยท On-site
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist in Corporate Data Center
Broomfield, CO ยท On-site
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist at JPMorgan Chase within
Broomfield, CO ยท On-site
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist at JPMorgan Chase within
$24.2K - $31.8K
4% of jobs
$31.8K - $39.4K
10% of jobs
$45.5K is the 25th percentile. Wages below this are outliers.
$39.4K - $47K
14% of jobs
$47K - $54.6K
16% of jobs
The median wage is $61.1K / yr.
$54.6K - $62.2K
7% of jobs
$62.2K - $69.8K
10% of jobs
$73.6K is the 75th percentile. Wages above this are outliers.
$69.8K - $77.4K
29% of jobs
$77.4K - $85K
4% of jobs
$85K - $92.6K
3% of jobs
$92.6K - $100.2K
1% of jobs
$100.2K - $107.8K
2% of jobs
$24.2K
$64.5K
$107.8K
A Live Chat Manager oversees a company's live chat operations, ensuring customer inquiries are handled efficiently and professionally. They manage a team of chat agents, optimize workflows, and implement strategies to improve response times and customer satisfaction. Their role also involves analyzing chat performance metrics, training staff, and integrating chat tools with other support systems.
A Live Chat Manager typically oversees a team of chat agents, monitors ongoing conversations, and ensures customers receive timely and accurate support. Their day often includes analyzing chat metrics to identify trends, holding coaching sessions with team members, updating chat scripts or FAQs, and collaborating with other departments like IT and marketing to resolve product issues. They may also handle escalated customer situations and coordinate training sessions to enhance team skills. This role requires balancing real-time supervision with long-term process improvements in a dynamic, customer-focused environment.
To excel as a Live Chat Manager, you need experience in customer service, team leadership, and performance analytics, often supported by a relevant bachelor's degree or equivalent work experience. Familiarity with live chat software (such as Zendesk or LiveChat), CRM tools, and ticketing systems is highly valuable, as is knowledge of basic reporting and workflow management platforms. Outstanding communication, problem-solving, and coaching skills help you effectively manage agents and ensure seamless customer interactions. These skills are crucial for maintaining high customer satisfaction, optimizing team performance, and driving continuous improvement in a fast-paced digital support environment.
