Virtual Focus Group Jobs in Michigan (NOW HIRING)

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT's mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.

Job Description/Preferred Qualifications

We are seeking a highly skilled Global Client Virtualization Engineering Team Lead to architect, design, implement, and support enterprise virtual desktop platforms for a global organization. This role will focus on Desktop Virtualization technologies, enabling secure, high-performance virtual workspaces for IT and Engineering, software development, and CAD, for Global Teams.

Architecture & Solution Design

• Lead the design and implementation of enterprise-scale virtual desktop solutions including, but not limited to, Citrix Virtual Apps and Desktops, Citrix DaaS, Omnissa Horizon, and Omnissa Workspace ONE.

• Own the development of global VDI architecture standards, design patterns, roadmaps, and operational best practices.

• Build highly available, secure, scalable, and resilient digital workspace environments across regions.

• Lead technical design reviews, vendor evaluations, platform modernization, and architecture governance activities.

Engineering & Software Development Enablement

• Lead the design of virtual workstation solutions for software development, engineering applications, CAD/EDA tools, simulation platforms, DevOps environments, and test/validation workflows.

• Optimize virtual desktops for graphics-intensive and compute-intensive engineering workloads, including GPU-enabled use cases.

• Partner with Engineering teams to translate application and development requirements into fit-for-purpose workspace solutions.

• Enable secure remote access to engineering resources while protecting intellectual property and maintaining a strong user experience.

Platform Operations & Support

• Provide L3/L4 support for Citrix and Omnissa production platforms, including troubleshooting of performance, connectivity, authentication, profile, image, and application delivery issues.

• Oversee MSP performance of platform upgrades, patching, capacity planning, monitoring, health checks, documentation, and lifecycle management.

• Lead root cause analysis, problem management, service improvement plans, and operational readiness reviews.

• Create repeatable processes to improve reliability, availability, scalability, and user satisfaction.

Security, Compliance & Access Control

• Partner with Cybersecurity and Identity teams to implement secure virtual desktop architectures aligned with Zero Trust principles.

• Support integration with MFA, SSO, Conditional Access, identity federation, endpoint compliance, and privileged access controls.

• Ensure virtual desktop platforms align with corporate security, audit, data protection, and compliance standards.

• Implement workspace security best practices for engineering and software development environments.

Automation & Cloud Integration

• Automate provisioning, image management, configuration, reporting, and operational tasks using PowerShell, Python, REST APIs, Terraform, or Ansible.

• Integrate virtual desktop platforms with hybrid infrastructure and cloud services such as Microsoft Azure, Azure Virtual Desktop, and AWS.

• Improve operational efficiency through automation, self-service, infrastructure-as-code, and standardized deployment models.

• Support future Desktop-as-a-Service and cloud-hosted virtual desktop transformation initiatives.

Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Services, Computer Engineering or equivalent work experience in a relevant field.

• Eight (8) years of experience supporting enterprise Virtual Desktop Infrastructure or End User Computing platforms.

• Five (5) years of hands-on experience with Citrix Virtual Apps and Desktops, Citrix DaaS, or related Citrix technologies.

• Three (3) years of hands-on experience with Omnissa Horizon and Omnissa Workspace ONE.

• Experience designing and supporting global environments with distributed users, regional infrastructure, and enterprise support requirements.

• Experience supporting engineering or software development organizations with performance-sensitive applications and specialized workspace needs.

• Strong troubleshooting skills across Windows, virtualization, networking, identity, storage, user profiles, and application delivery layers.

Base Pay Range: $111,100.00 - $188,900.00 AnnuallyPrimary Location: USA-MI-Ann Arbor-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us attalent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.