ZipRecruiter

Log In

1

Virtual Desktop Jobs in Phoenix, AZ (NOW HIRING)

Honorhealth

Engineer III - Systems

Phoenix, AZ

JOB SUMMARY The Virtual Infrastructure Engineer III researches, develops, tests, analyzes and documents virtual desktop infrastructure software.In addition, the Virtual Infrastructure Engineer III ...

HonorHealth

Engineer III - Systems

Phoenix, AZ · On-site

JOB SUMMARY The Virtual Infrastructure Engineer III researches, develops, tests, analyzes and documents virtual desktop infrastructure software. In addition, the Virtual Infrastructure Engineer III ...

BCforward

Enterprise Architect

Tempe, AZ

$57.81/hr

VDI Architect's role is responsible for VDI, Virtual Desktop Infrastructure platform (Engineering and Non-Engineering) across Honeywell's enterprise and the overall user experience with technology as ...

BCforward

Enterprise Architect

Tempe, AZ

$66 - $85.25/hr

VDI Architect's role is responsible for VDI, Virtual Desktop Infrastructure platform (Engineering and Non-Engineering) across Honeywell's enterprise and the overall user experience with technology as ...

Harris Corporation

Desktop Support Technician

Tempe, AZ · On-site

$68K - $127K/yr

Desktop Support Technician Job Code: 40827 Job Location: Tempe, AZ Job Schedule: 9/80: Employees ... virtual meetings, and training sessions. * Maintain detailed documentation of IT incidents ...

L3HHCM20

Desktop Support Technician

Tempe, AZ

$68K - $127K/yr

Desktop Support Technician Job Code: 40827 Job Location: Tempe, AZ Job Schedule: 9/80: Employees ... virtual meetings, and training sessions. * Maintain detailed documentation of IT incidents ...

next page

Showing results 1-20

All JobsDesktop JobsVirtual Desktop JobsVirtual Desktop Jobs in Phoenix, AZ

Virtual Desktop information

See Phoenix, AZ salary details

$13

$22

$32

How much do virtual desktop jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual desktop in Phoenix, AZ is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $24.57 per hour, depending on experience, location, and employer.

What is a virtual desktop?

A Virtual Desktop job typically involves managing, maintaining, and supporting virtual desktop infrastructure (VDI) solutions. Professionals in this role ensure that virtual desktops are deployed, optimized, and secured for users, often working with platforms like VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Azure Virtual Desktop. Responsibilities can include troubleshooting performance issues, configuring virtual machines, and enhancing remote work solutions. This role is crucial for businesses that rely on virtual environments to provide employees with secure and scalable computing resources.

What does a virtual desktop engineer do?

A typical workday for a Virtual Desktop Engineer involves deploying, monitoring, and maintaining virtual desktop infrastructures (VDIs) to ensure optimal performance and security for remote users. You'll troubleshoot connectivity and application issues, apply software updates, and work closely with IT support and cybersecurity teams to address technical challenges. The role often involves collaborating with end-users to gather feedback and implement improvements, as well as participating in infrastructure upgrade projects. This environment is dynamic, balancing routine system checks with project-based initiatives, making adaptability and proactive communication key to success.

What are the key skills and qualifications needed to thrive in the virtual desktop position?

To thrive as a Virtual Desktop Engineer, you need expertise in virtualization technologies (such as VMware Horizon, Citrix, or Microsoft Remote Desktop Services) and a background in IT systems administration or computer science. Familiarity with thin client hardware, Active Directory, cloud platforms, and relevant certifications (e.g., Microsoft Certified: Azure Virtual Desktop Specialty or Citrix Certified Associate) is often required. Strong problem-solving, communication, and customer service skills are crucial for resolving technical issues and collaborating with end-users. These competencies ensure secure, efficient remote desktop environments and smooth day-to-day operations for organizations.

How do I get into a virtual desktop?

To access a virtual desktop, you typically need to have the appropriate remote desktop software installed and configured, such as VMware Horizon, Citrix Workspace, or Microsoft Remote Desktop. You must also have the necessary login credentials and network access, which may involve VPN or secure connections, and sometimes require specific permissions or certifications depending on the organization's setup.

What are the most commonly searched types of Desktop jobs in Phoenix, AZ?

The most popular types of Desktop jobs in Phoenix, AZ are:

What are popular job titles related to Virtual Desktop jobs in Phoenix, AZ?

For Virtual Desktop jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Virtual Desktop jobs in Phoenix, AZ look for?

The top searched job categories for Virtual Desktop jobs in Phoenix, AZ are:

Virtual Desktop jobs near you
Infographic showing various Virtual Desktop job openings in Phoenix, AZ as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $47,355 per year, or $22.8 per hour.

Business Systems Analyst II - Digital Workplace Device Engineering (Remote)

First Citizens Bank

Scottsdale, AZ • On-site

Other

This job post has expired today. Applications are no longer accepted.

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.

The Business Systems Analyst II role is an individual contributor within the Digital Workplace Device Engineering team and part of the Digital Workplace Technology organization, supporting the successful delivery of endpoint, mobile, and virtual desktop technologies and services. The Business Analyst will collaborate with Digital Workplace Technology leadership to understand, support, and execute strategic initiatives that enhance device management, user experience, operational efficiency, and service reliability across the enterprise. The Business Analyst will partner with engineering teams, operations teams, and key stakeholders to align solution delivery with business and technology objectives.

The ideal candidate is a self-starter with excellent communication, analytical, and collaboration skills and possesses an understanding of endpoint management, virtual desktop infrastructure (VDI), device lifecycle management, and digital employee experience technologies. Experience with reporting platforms, workflow automation, data analysis, and service management tools is preferred.

The position is remote; however, occasional travel to FCB Hub Locations may be required.


Responsibilities
Data Analysis - Sources, compiles, and interprets data from endpoint management, virtual desktop, and digital employee experience platforms. Analyzes operational trends, service performance, device compliance, and user experience metrics. Effectively communicates findings and recommendations to engineering and leadership teams.Identifying Requirements - Collaborates with Device Engineering teams to gather, analyze, and document business and technical requirements. Identifies opportunities to improve endpoint, mobile, and VDI processes through automation, standardization, and operational efficiencies. Assists in validating solutions through testing, analysis, and stakeholder feedback.Reporting - Develops and maintains reporting and dashboards related to endpoint health, device compliance, software deployment, user experience, and operational performance. Identifies trends, risks, and opportunities for service improvement and process optimization.System Support - Provides operational and analytical support for Digital Workplace platforms and services. Assists with investigation and resolution of complex issues, supports continuous service improvement initiatives, and helps ensure a high-quality end-user experience across endpoint, mobile, and virtual desktop environments.Technology Stack
  • Microsoft Intune
  • Microsoft Endpoint Configuration Manager
  • JAMF
  • Windows 11 & MacOS
  • Windows Autopilot
  • Nexthink
  • Azure Virtual Desktop (AVD)
  • Citrix Virtual Apps and Desktops
  • ServiceNow
  • Jira and Confluence
  • Absolute Control
TEAM PLAYER - Acts as a team player supporting peers, Device Engineering leadership, and business stakeholders to fulfill operational service levels, engineering initiatives, and project deliverables. Demonstrates a collaborative mindset and commitment to team success.DOCUMENTATION - Creates and maintains high-quality documentation, operational procedures, process maps, requirements, project artifacts, and reporting dashboards. Contributes to the knowledge base supporting enterprise endpoint, mobile, and VDI services.AGILE WORK METHODS - Participates in Agile planning, backlog refinement, and continuous improvement activities. Collaborates with engineers to define requirements, identify dependencies and risks, and support successful delivery of quarterly objectives. Maintains focus on opportunities to improve user experience, operational efficiency, compliance, and cost optimization.CHANGE MANAGEMENT- Supports and follows established technology change and release management processes while helping ensure successful implementation of endpoint and workplace technology changes.RISK MANAGEMENT - Applies a risk-based approach to technology analysis and process improvement. Evaluates operational impacts, compliance requirements, and user experience considerations associated with endpoint and virtual workplace technologies.SUBJECT MATTER EXPERT - Develops working knowledge across Digital Workplace Device Engineering products and services, including endpoint management, virtual desktops, digital employee experience monitoring, and device lifecycle processes. Remains current on industry trends and emerging technologies.TECHNOLOGY SUPPORT - Serves as a support and coordination resource for Device Engineering initiatives and operational activities. Assists with troubleshooting, analysis, testing, and escalations while coordinating with vendors and support partners as needed.
Qualifications

Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support

Preferred Qualifications:

  • 2+ years working with infrastructure, endpoint, workplace, or engineering teams within the financial industry
  • 3+ years operating in an Agile delivery environment
  • 1+ years using Jira, Confluence, or Azure DevOps
  • Experience gathering requirements, analyzing operational processes, and producing meaningful reporting and dashboards
  • Familiarity with endpoint management platforms, virtual desktop technologies, or digital employee experience solutions
  • Understanding of IT operations, device lifecycle management, and enterprise support processes
  • Familiarity with FFIEC Architecture, Infrastructure, and Operations guidance and application of regulatory requirements to technology operations
  • Working knowledge of Device / Endpoint Management technologies is preferred

#LI-JB1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply