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Desktop Intern Jobs in Phoenix, AZ (NOW HIRING)

SRP

College Intern - Data Center Operations

Tempe, AZ · Hybrid

$14.50 - $19.25/hr

The intern will provide exceptional customer service, perform problem-solving over the phone, and ... Desktop hardware, including the ability to problem-solve hardware component issues * Laptop ...

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Desktop Intern information

See Phoenix, AZ salary details

$9

$17

$25

How much do desktop intern jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desktop intern in Phoenix, AZ is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.09 per hour, depending on experience, location, and employer.

What is a desktop intern?

A Desktop Intern is an entry-level position, often held by students or recent graduates, that assists IT teams with maintaining, troubleshooting, and supporting desktop computers and related hardware in an organization. Their duties typically include installing software, setting up new workstations, resolving technical issues, and providing basic user support. This role provides hands-on experience in IT support and helps interns develop practical skills for a career in information technology.

What types of projects or tasks can a desktop intern expect to work on during their internship?

As a Desktop Intern, you will typically assist with troubleshooting hardware and software issues, setting up workstations, and maintaining computer systems within an organization. You'll often collaborate with IT support teams to resolve user problems, perform software installations, and help with system upgrades or migrations. This hands-on experience is valuable for building technical troubleshooting skills and gaining exposure to real-world IT environments, while also learning how to communicate effectively with end users and team members.

What are the key skills and qualifications needed to thrive as a desktop intern, and why are they important?

To thrive as a Desktop Intern, you need a basic understanding of computer hardware, operating systems (like Windows or macOS), and troubleshooting principles, often supported by coursework in IT or computer science. Familiarity with remote desktop tools, ticketing systems, and basic networking concepts is typically expected. Strong problem-solving skills, attention to detail, and the ability to communicate clearly with end-users set outstanding interns apart. These skills and qualities are vital for efficiently resolving technical issues and supporting seamless business operations.

What is the difference between Desktop Intern vs Desktop Support Technician?

AspectDesktop InternDesktop Support Technician
Required CredentialsTypically pursuing or recent graduate, some technical courseworkHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentInternship setting, supervised, learning-focusedFull-time or part-time support role, troubleshooting in office or remote environments
Employer & Industry UsageInternships in IT departments, tech companies, or organizationsIT support teams across various industries, including corporate, education, and healthcare

The main difference is that a Desktop Intern is typically a student or recent graduate gaining hands-on experience, while a Desktop Support Technician is a more experienced role responsible for ongoing technical support and troubleshooting. Interns focus on learning, whereas technicians handle day-to-day support tasks.

What are the most commonly searched types of Desktop jobs in Phoenix, AZ?

The most popular types of Desktop jobs in Phoenix, AZ are:

What are popular job titles related to Desktop Intern jobs in Phoenix, AZ?

For Desktop Intern jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Desktop Intern jobs in Phoenix, AZ look for?

The top searched job categories for Desktop Intern jobs in Phoenix, AZ are:

Desktop Intern jobs near you
Infographic showing various Desktop Intern job openings in Phoenix, AZ as of June 2026, with employment types broken down into 61% Full Time, 34% Part Time, 3% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,008 per year, or $17.3 per hour.

College Intern - Data Center Operations

SRP

Tempe, AZ • Hybrid

$14.50 - $19.25/hr

Internship

Medical, Retirement

Posted 11 days ago

Job description

Requisition ID: 20490

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

  • 401(k) plan with employer matching
  • Access to a recreation and fitness facility
  • Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year
Summary
SRP is seeking a motivated College Intern to gain hands-on experience supporting IT operations in a collaborative, mission-driven environment. In this role, interns will monitor IT systems for software and hardware communication issues, assist internal employees with technical support inquiries, and help troubleshoot and resolve technology-related problems. The intern will provide exceptional customer service, perform problem-solving over the phone, and escalate issues as needed while working alongside experienced professionals. This opportunity allows students to apply classroom learning to real-world challenges, develop technical and professional skills, and gain valuable exposure to SRP's technology operations, culture, and commitment to innovation and service excellence.
 
  • Data Center Operations operates seven days a week, 24 hours a day, weekends included.
  • The student intern will work daily scheduled hours based on the department's needs, with a minimum requirement of 15 hours and up to 40 hours per week maximum.
  • In order to be eligible for the Student Intern Program at SRP, the employee must be actively enrolled in a minimum of six (6) credit hours that are college level (100) or above over the course of a regular semester and must be working towards a degree or certificate from an accredited college or university.
What You'll Do

Monitor IT systems to detect error messages that signal malfunctions in communications of software and/or hardware and respond appropriately per documented procedures.

  • Provide phone assistance to internal SRP clients with varying degrees of technical knowledge.
  • Provide excellent customer service, demonstrating patience while effectively dealing with client problems.
  • Perform problem-solving over the phone and determine appropriate course of problem escalation as required.
Education
A high school diploma, GED, or equivalent is required.
Experience

Preferred requirements include familiarity with many of the following:

  • Critical thinking and problem solving.
  • MS365 (Teams, Excel, Word), Outlook
  • Windows Operating System
  • Internet Explorer, to include understanding configuration and properties
  • Networking, to include general knowledge of user accounts and login, FTP, dial-up/VPN, and Intranet vs. Internet
  • Desktop hardware, including the ability to problem-solve hardware component issues
  • Laptop hardware, including wireless
  • Batch processing
Additional Requirements and Qualifications
College level coursework (100 or higher) from an accredited institution is preferred. Management will evaluate college-level coursework individually to determine if it is applicable to the position and relevant to the required skills.Knowledge such as accounting, general administrative principles, communications, marketing, personnel, finance, training, business and other non-scientific fields.
Testing and Certifications

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.

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