Madison, WI · On-site
$14.50 - $15/hr
Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled ...
Madison, WI · On-site
$14.50 - $15/hr
Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled ...
Waunakee, WI · On-site
$14.50 - $15/hr
Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled ...
Waunakee, WI · On-site
$14.50 - $15/hr
Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled ...
Verona, WI · On-site
$14.50 - $15/hr
Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled ...
Verona, WI · On-site
$14.50 - $15/hr
Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled ...
Sun Prairie, WI · On-site
$14.50 - $15/hr
Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled ...
Sun Prairie, WI · On-site
$14.50 - $15/hr
Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled ...
Madison, WI · On-site
$16 - $22/hr
Warehouse Support Specialist Midwest Refrigerated Services is a full-service 3PL company providing ... This position is responsible for working directly with one of our customers by providing on-site ...
New
Madison, WI · On-site
$16 - $22/hr
Warehouse Support Specialist Midwest Refrigerated Services is a full-service 3PL company providing ... This position is responsible for working directly with one of our customers by providing on-site ...
New
Madison, WI · On-site +1
$17.25 - $22.75/hr
You'll meet with individuals and families through scheduled virtual appointments, answer questions ... This opportunity combines customer service, relationship management, benefits education, and ...
New
Madison, WI · On-site +1
$17.25 - $22.75/hr
You'll meet with individuals and families through scheduled virtual appointments, answer questions ... This opportunity combines customer service, relationship management, benefits education, and ...
New
Monona, WI · On-site
$16.50 - $22.50/hr
Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics ... This position is responsible for working directly with one of our customers by providing on-site ...
New
Monona, WI · On-site
$16.50 - $22.50/hr
Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics ... This position is responsible for working directly with one of our customers by providing on-site ...
New
Madison, WI · On-site
Our comprehensive and data-driven virtual health platform is designed to help people, providers ... Customer Service - Escalations team member's primary responsibilities include:? * Handling ...
Madison, WI · On-site
Our comprehensive and data-driven virtual health platform is designed to help people, providers ... Customer Service - Escalations team member's primary responsibilities include:? * Handling ...
Madison, WI · On-site
$25 - $30/hr
As a CSR, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our products and services. Responsibilities: * Answering and ...
Quick apply
Madison, WI · On-site
$25 - $30/hr
As a CSR, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our products and services. Responsibilities: * Answering and ...
Sun Prairie, WI · On-site
$14 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Sun Prairie, WI · On-site
$14 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$16 - $21.75/hr
Inside Sales/Customer Service Representative Residential Plumbing amp; HVAC -- All Markets Company Southport Plumbing, Heating amp; Cooling Location Madison, WI. This position is on-site Reports To ...
$16 - $21.75/hr
Inside Sales/Customer Service Representative Residential Plumbing amp; HVAC -- All Markets Company Southport Plumbing, Heating amp; Cooling Location Madison, WI. This position is on-site Reports To ...
Madison, WI · On-site
$18/hr
Customer Service Associate The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to ...
Madison, WI · On-site
$18/hr
Customer Service Associate The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to ...
Columbus, WI · On-site
$16.25 - $22.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Columbus, WI · On-site
$16.25 - $22.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Stoughton, WI · On-site
$15.50 - $21/hr
Customer Service Representative As a Customer Service Representative in the manufacturing industry, you will serve as the primary point of contact between our company and our valued customers across ...
Stoughton, WI · On-site
$15.50 - $21/hr
Customer Service Representative As a Customer Service Representative in the manufacturing industry, you will serve as the primary point of contact between our company and our valued customers across ...
Sun Prairie, WI · On-site
$15.50 - $21.25/hr
Consult with customers by telephone or in-person to provide information about products or services, book calls, update customer files, or obtain details of and find resolutions to complaints * Check ...
Sun Prairie, WI · On-site
$15.50 - $21.25/hr
Consult with customers by telephone or in-person to provide information about products or services, book calls, update customer files, or obtain details of and find resolutions to complaints * Check ...
$15.50 - $21.25/hr
Consult with customers by telephone or in-person to provide information about products or services, book calls, update customer files, or obtain details of and find resolutions to complaints * Check ...
$15.50 - $21.25/hr
Consult with customers by telephone or in-person to provide information about products or services, book calls, update customer files, or obtain details of and find resolutions to complaints * Check ...
Madison, WI · On-site
$14.50 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Madison, WI · On-site
$14.50 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.75 - $20.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.75 - $20.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$9.82 - $11.25
3% of jobs
$11.25 - $12.67
9% of jobs
$13.94 is the 25th percentile. Wages below this are outliers.
$12.67 - $14.10
15% of jobs
$14.10 - $15.52
21% of jobs
The median wage is $15.69 / hr.
$15.52 - $16.95
18% of jobs
$17.66 is the 75th percentile. Wages above this are outliers.
$16.95 - $18.37
18% of jobs
$18.37 - $19.80
5% of jobs
$19.80 - $21.22
3% of jobs
$21.22 - $22.64
2% of jobs
$22.64 - $24.07
3% of jobs
$24.07 - $25.49
2% of jobs
$9
$16
$25
A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.
A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.
To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.
The most popular types of Customer Service jobs in Sun Prairie, WI are:
For Virtual Customer Service jobs in Sun Prairie, WI, the most frequently searched job titles are:
The top searched job categories for Virtual Customer Service jobs in Sun Prairie, WI are:
Cities near Sun Prairie, WI with the most Virtual Customer Service job openings:
$14.50 - $15/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 11 days ago
7.1
Based on 40 frontline employees who took The Breakroom Quiz
17th of 71 rated call and contact centers
Career paths start between $14.50 and $15/hr plus bonus.
To qualify for this position, you must live in Wisconsin.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
Key Qualifications
What You Need to Thrive in Our Remote Environment:
Sourced by ZipRecruiter
Strategic planning consulting services
5,001 - 10,000 Employees
Bloomington, IL, US
1936
