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Virtual Customer Service Jobs in Rensselaer, NY (NOW HIRING)

DeNooyer Chevrolet

Customer Service Representative

Colonie, NY · On-site

$15.50 - $21/hr

Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service ...

John Ray and Sons

Customer Service Representative

Troy, NY · On-site

$15.75 - $21.25/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

DeNooyer Chevrolet

Customer Service Representative

Colonie, NY · On-site

$16 - $21.50/hr

Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service ...

John Ray and Sons

Customer Service Representative

Troy, NY · On-site

$15.75 - $21.50/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

John Ray and Sons

Customer Service Representative

Albany, NY · On-site

$16 - $21.50/hr

Customer Service Representative Opportunity Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services ...

Enlightened

Customer Service Representative

Latham, NY · On-site

$15.50 - $21/hr

Customer Service Representative Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology.

Walgreens

Customer Service Associate

Chatham, NY · On-site

$16 - $22/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Rensselaer, NY · On-site

$14.50 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Rensselaer, NY · On-site

$14.50 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Williamstown, MA · On-site

$14.50 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

DeNooyer Chevy

Customer Service Representative

Colonie, NY · On-site

$15.50 - $21/hr

Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service ...

Walgreens

Customer Service Associate

Guilderland, NY · On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Chatham, NY · On-site

$16 - $22/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Saratoga Springs, NY · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Hoosick Falls, NY · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Pittsfield, MA · On-site

$16.25 - $22.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Rensselaer, NY

Virtual Customer Service information

See Rensselaer, NY salary details

$10

$16

$26

How much do virtual customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual customer service in Rensselaer, NY is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.12 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Rensselaer, NY?

The most popular types of Customer Service jobs in Rensselaer, NY are:

What are popular job titles related to Virtual Customer Service jobs in Rensselaer, NY?

For Virtual Customer Service jobs in Rensselaer, NY, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Rensselaer, NY look for?

The top searched job categories for Virtual Customer Service jobs in Rensselaer, NY are:

What cities near Rensselaer, NY are hiring for Virtual Customer Service jobs?

Cities near Rensselaer, NY with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Rensselaer, NY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,079 per year, or $16.9 per hour.

Customer Service Representative

SBM Management Services LP

Saratoga Springs, NY • On-site

$19/hr

Full-time

Re-posted 12 days ago

SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

204th of 260 rated facilities management

Job description

Title:Customer Service RepresentativeJob Description:

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Perform janitorial duties

  • Perform all duties listed on the daily schedule

  • Operate motorized cleaning equipment

  • Maintain daily upkeep of assigned area

  • Report incidents and hazardous conditions to supervisor

  • Comply with safety rules, policies, and procedures

  • Perform work assignments in a team with other employees

  • Perform repetitive tasks

  • Maintain clean work area

  • Follow all protocols, company procedures, policies, and rules

  • Take direction and respond to supervision

  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

  • Fill in during staff shortage

  • Support shift lead in completing punch-list items

  • Use proper personal protective equipment

  • Present a professional appearance and conduct

  • Understand customer service and satisfaction

  • Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience:No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver's license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

  • Physical Demands & Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift:

Monday- Friday 6am-2:30pm or 5am-1:30pm

$18-$19 per hour

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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