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Virtual Customer Service Jobs in Pewaukee, WI (NOW HIRING)

QPS

Customer Service Representative

Pewaukee, WI · On-site

$22 - $27/hr

Customer Service Representative $22.00 $27.00/hr. 1st 08:00 am - 05:00 pm QPS has a great direct ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...

GUHRING INC

Customer Service

Brookfield, WI

$15 - $20.50/hr

Customer Service Representative Join the Team at Guhring Inc. Are you someone who enjoys helping customers, solving problems, and keeping things organized in a fast-paced environment? Guhring Inc. is ...

Guhring Inc

Customer Service

Brookfield, WI · On-site

$15 - $20.50/hr

Title Customer Service About the Organization Guhring is a world-class manufacturer of round shank cutting tools for the metalworking industry, also a provider of top-quality coating, reconditioning ...

Guhring

Customer Service

Brookfield, WI · On-site

$15.25 - $20.50/hr

Full-Time/Part-Time Full-Time Shift Days Description Customer Service Representative Join the Team at Guhring Inc. Are you someone who enjoys helping customers, solving problems, and keeping things ...

Wago

Customer Service

Germantown, WI · On-site

$16.25 - $22.25/hr

Customer Service Representative WAGO Corporation is seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team. Working under the direct supervision of the ...

WAGO

Customer Service

Germantown, WI · On-site

$16.25 - $22.25/hr

Working under the direct supervision of the Customer and Order Services Manager, you will serve as the primary point of contact for our valued clients. In this role, you will handle inquiries ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site

$17 - $23/hr

Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...

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How much do virtual customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual customer service in Pewaukee, WI is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.88 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Pewaukee, WI?

The most popular types of Customer Service jobs in Pewaukee, WI are:

What are popular job titles related to Virtual Customer Service jobs in Pewaukee, WI?

For Virtual Customer Service jobs in Pewaukee, WI, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Pewaukee, WI look for?

The top searched job categories for Virtual Customer Service jobs in Pewaukee, WI are:

What cities near Pewaukee, WI are hiring for Virtual Customer Service jobs?

Cities near Pewaukee, WI with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Pewaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,574 per year, or $16.6 per hour.

Customer Service Representative

QPS

Pewaukee, WI • On-site

$22 - $27/hr

Other

Re-posted 5 days ago

Job description

Customer Service Representative

$22.00 $27.00/hr.

1st

08:00 am - 05:00 pm QPS has a great direct hire opportunity for a Customer Service Representative in Pewaukee, WI! The Customer Service Representative will provide superior customer service to both external and internal customers. Responsibilities include entering orders and quotes, resolving product or service issues, and following up with customers to ensure their needs are satisfied. Apply now!

Customer Service Representative Responsibilities:
  • Provide timely, professional support to internal teams and external customers
  • Respond to customer inquiries via phone and email
  • Prepare, deliver, and follow up on customer quotations
  • Enter and process customer orders accurately, including pricing and lead times
  • Resolve customer concerns and escalate issues when appropriate
  • Support accounts receivable activities, including invoicing and basic follow-up
  • Maintain accurate records, files, and customer data
  • Assist with special projects and process improvements as needed
Requirements for Customer Service Representative:
  • Associate's degree or equivalent experience
  • 2+ years of customer service, administrative, or related experience
  • Strong communication and interpersonal skills, with an emphasis on active listening
  • High level of attention to detail and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer applications

QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately! Why Work with QPS? Access to sought-after positions with leading employers Dedicated placement specialists who will guide you through every step of the job search process Best of all, our job matching and resume assistance services are 100% free to job seekers! We will never ask you to pay a fee. Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and schedule candidates efficiently. All information collected through this process is used solely for employment purposes and is handled securely in accordance with our privacy policy. We are proud to be an equal opportunity employer.

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