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Virtual Customer Service Jobs in Baton Rouge, LA

Guaranty Bank

Customer Service Representative

New Roads, LA · On-site

$16.25 - $22/hr

The Customer Service Representative (CSR) develops and maintains strong customer relationships by recognizing customer needs through effective listening skills, asking need-defining questions, and ...

Walgreens

Customer Service Associate

Baton Rouge, LA · On-site

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Guaranty Bank

Customer Service Representative

Maringouin, LA · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) develops and maintains strong customer relationships by recognizing customer needs through effective listening skills, asking need-defining questions, and ...

New

R Sam Johnson

Customer Service Representative

Zachary, LA · On-site

$36K - $42K/yr

  • Retirement

  • PTO

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Walgreens

Customer Service Associate

Baton Rouge, LA

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Baton Rouge, LA

Virtual Customer Service information

See Baton Rouge, LA salary details

$9

$16

$25

How much do virtual customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual customer service in Baton Rouge, LA is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.55 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Baton Rouge, LA?

The most popular types of Customer Service jobs in Baton Rouge, LA are:

What are popular job titles related to Virtual Customer Service jobs in Baton Rouge, LA?

For Virtual Customer Service jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Baton Rouge, LA look for?

The top searched job categories for Virtual Customer Service jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Virtual Customer Service jobs?

Cities near Baton Rouge, LA with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $33,927 per year, or $16.3 per hour.

OVERNIGHT CSR Customer Service Representative

Gas Express LLC

Baton Rouge, LA • On-site

$12.50 - $17/hr

Full-time

Re-posted 8 days ago

Job description

Description:

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.


Essential Sales Duties and Responsibilities

  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR’s.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to’s.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.
Requirements:

Minimum Qualifications and Prerequisites

  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.