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Overnight Customer Service Jobs in Baton Rouge, LA

D.R. Horton

Customer Service Tech

Denham Springs, LA · On-site

$15.75 - $21.25/hr

Ability to travel overnight Education and/or Experience * High school diploma or general education ... Prior customer service experience a plus * Experience with minor electrical, plumbing and HVAC ...

DR Horton

Customer Service Tech

Denham Springs, LA · On-site

$15.75 - $21.25/hr

Ability to travel overnight Qualifications Education and/or Experience * High school diploma or ... Prior customer service experience a plus * Experience with minor electrical, plumbing and HVAC ...

DR Horton, Inc.

Customer Service Tech

Denham Springs, LA · On-site

$15.75 - $21.25/hr

Ability to travel overnight Education and/or Experience * High school diploma or general education ... Prior customer service experience a plus * Experience with minor electrical, plumbing and HVAC ...

KFC

Customer Service

Baton Rouge, LA

$13.75 - $18.75/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Dollartree

customer service

Baton Rouge, LA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

KFC

Customer Service

Port Allen, LA

$15.25 - $21/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Gas Express LLC

CSR Cust Srv Rep OVERNIGHT

Baton Rouge, LA · On-site

$12.50 - $17/hr

Customer Service Representative Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness ...

Gas Express LLC

CSR Cust Srv Rep OVERNIGHT

Baton Rouge, LA · On-site

$12.50 - $17/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

GX Louisiana

CSR Cust Srv Rep OVERNIGHT

Baton Rouge, LA · On-site

$12.50 - $17/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

Gas Express LLC

CSR Cust Srv Rep OVERNIGHT

Baton Rouge, LA · On-site

$12.50 - $17/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

Pizza Hut

Customer Service

Donaldsonville, LA · On-site

$14.25 - $19.25/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and ...

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Overnight Customer Service information

See Baton Rouge, LA salary details

$9

$18

$25

How much do overnight customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for overnight customer service in Baton Rouge, LA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Baton Rouge, LA?

The most popular types of Customer Service jobs in Baton Rouge, LA are:

What are popular job titles related to Overnight Customer Service jobs in Baton Rouge, LA?

For Overnight Customer Service jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service jobs in Baton Rouge, LA look for?

The top searched job categories for Overnight Customer Service jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Overnight Customer Service jobs?

Cities near Baton Rouge, LA with the most Overnight Customer Service job openings:

Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $37,543 per year, or $18 per hour.

OVERNIGHT CSR Customer Service Representative

Gas Express LLC

Baton Rouge, LA • On-site

$12.50 - $17/hr

Full-time

Re-posted 14 days ago

Job description

Description:

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.


Essential Sales Duties and Responsibilities

  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR’s.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to’s.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.
Requirements:

Minimum Qualifications and Prerequisites

  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.