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Virtual Customer Service Jobs in Tennessee (NOW HIRING)

corpay

Customer Service Representative

Brentwood, TN · On-site

$15.25 - $20.50/hr

What We Need Corpay is currently looking to hire a Permit & Compliance Customer Service ... Virtual fitness classes offered company-wide * Robust PTO offerings including: major holidays ...

Steel Sky Studio LLC

$20.25 - $27.25/hr

Strong customer service and presentation skills Employment Type: CONTRACTOR

Long John Silver's

Customer Service

Dyersburg, TN · On-site

$11 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Jackson, TN · On-site

$11 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Kingsport, TN · On-site

$12/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Jackson, TN

$11 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Sevierville, TN

$15 - $16/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Morristown, TN

$11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Jackson, TN · On-site

$11 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Morristown, TN

$11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's / A&W

Customer Service

Savannah, TN

$9.50 - $11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Jackson, TN

$11 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's / A&W

Customer Service

Newport, TN

$11.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Sevierville, TN · On-site

$15 - $16/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Dyersburg, TN

$11 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Knoxville, TN

$13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

Dayton, TN

$10.50 - $11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

Knoxville, TN

$11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

Jamestown, TN

$9.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Kingsport, TN

$12/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Tennessee

Virtual Customer Service information

See Tennessee salary details

$9

$15

$23

How much do virtual customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for virtual customer service in Tennessee is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.59 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Tennessee?

The most popular types of Customer Service jobs in Tennessee are:

What are popular job titles related to Virtual Customer Service jobs in Tennessee?

For Virtual Customer Service jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Tennessee look for?

The top searched job categories for Virtual Customer Service jobs in Tennessee are:

What cities in Tennessee are hiring for Virtual Customer Service jobs?

Cities in Tennessee with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,067 per year, or $15.4 per hour.

Customer Service Representative

corpay

Brentwood, TN • On-site

$15.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers

Job description

What We Need

Corpay is currently looking to hire a Permit & Compliance Customer Service Representative within our Over the Road Compliance Division. This position falls under our NAT line of business and is located in Brentwood, TN. In this role, you will be responsible for processing various state, county, and city government permit requests from a specified customer base, taken via phone or online portal. You will report directly to the Customer Service Supervisor.

 

How We Work

As a Customer Service Representative, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

  • Assigned workspace in Brentwood
  • Company-issued equipment
  • Formal, hands-on training

 

Role Responsibilities

The responsibilities of the role will include:

  • Processing and supporting customer orders and inquiries using efficient and effective routing methods while advising possible cost-saving opportunities 
  • Processing Trip/Fuel or Oversize/Overweight permits by entering applications into the permit processing system upon request, providing necessary information required by state governments to obtain approval for temporary Trip/Fuel or Oversize/Overweight permits using information provided during inbound telephone conversations with customers
  • Handling direct phone inquiries, effectively correcting individual errors, and completing follow-through on all application orders processed daily, ensuring timely delivery based on customer expectations/industry standards
  • Resending previously issued permits and proactively calling customers to inform them of the status of their permit orders

 

Qualifications & Skills

  • High School Diploma or equivalent is required
  • 1+ years call center experience 
  • Excellent communication skills, both verbal and written to properly communicate our service offerings and functionality
  • Superior customer service skills are required, with the ability to react quickly and decisively to resolve customer issues in a professional manner
  • Proficient phone and computer skills; Ability to answer and manage inbound calls, make outbound calls, and work with various departments and clients
  • Ability to handle multiple types of communication; both internal and external  
  • Ability to use, navigate, and route trips using online mapping systems such as Bing Maps, Google maps, etc.

 

Benefits & Perks

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes

What Corpay employees say

Pay

Benefits

Hours and flexibility

Workplace

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