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Virtual Customer Service Jobs in Minnesota (NOW HIRING)

Minnwest Bank

Virtual Banker

Saint Paul, MN · On-site

$19.60 - $22.05/hr

The Virtual Banker is responsible for providing all Minnwest Bank customers with a professional and ... Provide prompt and courteous customer service to all Minnwest Bank customers by identifying and ...

Buttercream Cakes

Customer Service

Saint Paul, MN

$20 - $22/hr

Support the front of the house with organizing orders, ensuring the orders go through the order process appropriately. Back of the house--bridge between the production crew and the front of the house.

Buttercream Cakes

Customer Service

Saint Paul, MN

$16.25 - $22/hr

Support the front of the house with organizing orders, ensuring the orders go through the order process appropriately. Back of the house--bridge between the production crew and the front of the house.

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Virtual Customer Service information

See Minnesota salary details

$9

$16

$25

How much do virtual customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual customer service in Minnesota is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.88 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Minnesota?

The most popular types of Customer Service jobs in Minnesota are:

What are popular job titles related to Virtual Customer Service jobs in Minnesota?

For Virtual Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Minnesota look for?

The top searched job categories for Virtual Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Virtual Customer Service jobs?

Cities in Minnesota with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,604 per year, or $16.6 per hour.

Customer Service Representative

Taylor Corporation

North Mankato, MN • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Come Work with Us!
Taylor is proud to now offer "DailyPay". With "DailyPay", you can get paid on your very first day. No more waiting for direct deposit or a paper check! https://www.dailypay.com/partners/taylorcorp/
Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul.
Ready to build a career? It's time to look at Taylor.
Your Opportunity: Precision Press, a division of Taylor Corporation, is looking for a Customer Service Representative in our North Mankato-MN facility! In this position, you will be assisting our Sales team and helping our customers with their promotional print products!
Your Responsibilities:
  • Provide a world-class experience for our customers by answering product questions, resolving order inconsistencies and coordinating with internal departments
  • Communicate with customers via phone, email, or virtual meetings
  • Identify opportunities to increase sales by utilizing suggestive selling techniques, recommending additional products or services, and supporting customer growth initiatives
  • Develop and maintain strong customer relationships through proactive communication, follow-up, and exceptional service to drive customer loyalty and repeat business
  • Collaborate closely with the sales team to support key accounts and territories, provide account updates, and assist with customer retention and business development efforts

Your Shift:
  • Monday - Friday, 8:00AM - 5:00PM

You Must Have:
  • Strong problem-solving skills with the ability to think creatively and make sound decisions in a fast-paced environment
  • Excellent multi-tasking, prioritization, and time management abilities
  • Strong verbal and written communication skills with the ability to effectively interact with customers, colleagues, and leadership through phone, email, or face-to-face interactions

We Also Prefer:
  • Detail-orientated mindset
  • High school diploma or equivalent in related experience (customer service, account management, sales)

The anticipated hourly range for this position is $19 - 22. The actual base offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation's total compensation and benefits package for employees.
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands.
With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

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