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Virtual Customer Service Representative Jobs in Crete, IL

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Customer Service Representative

Peotone, IL · On-site

$15.75 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

La Grange, IL · On-site

$15.50 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Minooka, IL · On-site

$15.50 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Oak Forest, IL · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

HUB

Customer Service Representative

Chicago, IL · Remote

$50K/yr

As an eCommerce workplace, we have prioritized working as virtual-first and offer access to office ... We are looking for a Digital Customer Service Representative to join our firm. This role is viewed ...

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Customer Service Representative

Bridgeview, IL · On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Joliet, IL · On-site

$16 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Chicago Ridge, IL · On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Oak Lawn, IL · On-site

$16.25 - $22/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Mokena, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Kankakee, IL · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Burbank, IL · On-site

$16.25 - $22/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Orland Park, IL · On-site

$16 - $22/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Lockport, IL · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Crete, IL

Virtual Customer Service Representative information

See Crete, IL salary details

$9

$18

$25

How much do virtual customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual customer service representative in Crete, IL is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.

What are the most commonly searched types of Customer Service Representative jobs in Crete, IL?

The most popular types of Customer Service Representative jobs in Crete, IL are:

What are popular job titles related to Virtual Customer Service Representative jobs in Crete, IL?

For Virtual Customer Service Representative jobs in Crete, IL, the most frequently searched job titles are:

What cities near Crete, IL are hiring for Virtual Customer Service Representative jobs?

Cities near Crete, IL with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Crete, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,453 per year, or $18 per hour.

Customer Service Representative

Stampede Culinary Partners

Bedford Park, IL

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Stampede Culinary Partners is looking for a customer-focused Customer Service Representative to join our team in Bridgeview, IL! If you thrive in a fast-paced environment, enjoy building relationships, and take pride in delivering exceptional service, we'd love to hear from you.

WHAT'S THE SCOPE?

This full-time Customer Service Representative position offers the opportunity to play an essential role in supporting our customers, sales team, and operations by ensuring orders are processed accurately and delivered on time.

Our team also enjoys excellent benefits, including:

  • Health, dental, and vision insurance
  • HSA/FSA options
  • Pet insurance
  • 401(k) with employer match
  • Short-term and long-term disability
  • Paid time off (PTO)
  • Floating holidays
  • Employee discounts
  • Company bonus program
  • Additional employee perks

This is a full-time position based in Bridgeview, IL.

YOUR CONTRIBUTIONS MATTER

As a Customer Service Representative, you'll serve as the primary point of contact for our customers, ensuring every order is handled accurately, efficiently, and with exceptional service. You'll work closely with Sales, Production, Shipping, and other internal teams to provide timely communication and deliver outstanding customer experience.

In this role, you will:

  • Process customer orders accurately and efficiently using the company's ERP system.
  • Communicate with customers regarding orders, products, pricing, delivery schedules, and account needs.
  • Monitor customer ordering trends and proactively follow up on changes in purchasing activity.
  • Coordinate with Production and Shipping to ensure orders are fulfilled and delivered on time.
  • Investigate and resolve customer questions, order discrepancies, and service concerns.
  • Maintain customer pricing and account information to ensure accuracy.
  • Support export documentation and customer requirements when applicable.
  • Assist with sample requests, promotional programs, and special customer projects.
  • Prepare reports and provide administrative support for the Sales and Customer Service teams.
  • Partner with internal departments to continuously improve customer satisfaction and service levels.

WHAT'S REQUIRED?

  • High school diploma or GED (Associate's or Bachelor's degree preferred)
  • 1–2 years of customer service, order entry, or administrative experience
  • Manufacturing, food production, or distribution experience is a plus
  • Strong communication and relationship-building skills
  • Excellent organizational skills with exceptional attention to detail
  • Proficiency in Microsoft Office, especially Excel and Outlook
  • Experience working with ERP or order management systems is preferred
  • Ability to prioritize multiple tasks in a fast-paced environment while maintaining accuracy

ABOUT US

Stampede Culinary Partners is an innovative protein solutions company founded in 1995 and built on a simple principle: customer satisfaction. Our customers include leading restaurants, top retailers, foodservice distributors, home delivery providers, and other emerging markets throughout North America.

Our success is driven by our people and guided by our five core values:

  • Perform passionately
  • Challenge directly and respectfully
  • Commit to teamwork
  • Embrace innovation
  • Deliver excellence every day

READY TO APPLY?

If you're passionate about delivering exceptional customer service and enjoy working in a collaborative, fast-paced environment, we'd love to hear from you.

Complete our quick, mobile-friendly application today and become part of the Stampede Culinary Partners team

Apply