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Virtual Customer Service Representative Jobs in Crete, IL

King Heating Cooling and Plumbing

Be Seen First

Customer Service Representative CSR

Tinley Park, IL · On-site

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Due to rapid growth, we are looking to add a top of the line Customer Service Representative to our team. You will be responsible for helping customers by providing product and service information ...

Addison Group

Customer Service Representative

Burr Ridge, IL · Remote

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative Industry: Manufacturing / Distribution Location (City, State): Burr Ridge, IL (Hybrid - 2 days onsite, 3 days remote) Assignment Type: Contract (through December with ...

Insureon

Customer Service Representative

Chicago, IL · On-site

$50K/yr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Digital Customer Service Representative Insureon operates the largest online insurance marketplace ... This is a virtual first company and no travel is required to complete the responsibilities of this ...

AlphaGraphics

Customer Service Representative

Chicago, IL · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Our tight-knit team in AlphaGraphics - US715 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for ...

HUB International

Customer Service Representative

Chicago, IL · On-site

$50K/yr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an eCommerce workplace, we have prioritized working as virtual-first and offer access to office ... We are looking for a Digital Customer Service Representative to join our firm. This role is viewed ...

Classic Collision

Customer Service Representative

Crestwood, IL

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Classic Collision is now hiring a Customer Service Representative . Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer ...

Alphabe Insight

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

  • PTO

Customer Service Representative At Signal Tru Brand, we are dedicated to delivering innovative brand strategies and exceptional client experiences. Headquartered in Chicago, IL, our company thrives ...

Circle K

Customer Service Representative

Beecher, IL · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Homer Glen, IL · On-site

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service representative

Chicago, IL · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Momence, IL · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Showing results 21-40

All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Crete, IL

Virtual Customer Service Representative information

See Crete, IL salary details

$9

$18

$25

How much do virtual customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual customer service representative in Crete, IL is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.

What are the most commonly searched types of Customer Service Representative jobs in Crete, IL?

The most popular types of Customer Service Representative jobs in Crete, IL are:

What are popular job titles related to Virtual Customer Service Representative jobs in Crete, IL?

For Virtual Customer Service Representative jobs in Crete, IL, the most frequently searched job titles are:

What cities near Crete, IL are hiring for Virtual Customer Service Representative jobs?

Cities near Crete, IL with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Crete, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,453 per year, or $18 per hour.

Customer Service Representative CSR

King Heating Cooling and Plumbing

Tinley Park, IL • On-site

$16 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 hours ago

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Job description

At King Heating Cooling and Plumbing, we’re known for our outstanding customer service. Since 1968, people throughout Chicago and Northwest Indiana have counted on King for quality services and fast repairs. We’re proud to be one of the most trusted and best reviewed heating companies in Chicago. Due to rapid growth, we are looking to add a top of the line Customer Service Representative to our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Come work with a company that treats their customers like they are royalty!

Why work for King Heating Cooling and Plumbing?

  • Base Salary plus unlimited commissions/spiffs
  • We provide a company-matched 401k
  • We offer full benefits for you and your family! Including Health, Life, Dental and Vision Insurance
  • Paid Holidays & Vacation
  • World-class environment

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • 1 or more years of previous experience in customer service, sales, or other related fields
  • Must be willing to undergo a background check
  • Must pass a drug screen
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Please submit a copy of your resume for consideration.

Company Description

50 Year old Family business is rapidly growing and we need great people!
Come join the team that achieved the Better Business Bureau Torch award for Marketplace ethics!