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Virtual Customer Service Representative Jobs in Canton, MI

LoanMax

Customer Service Representative

Southgate, MI · On-site

$15 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! **We are currently hiring for our ...

LoanMax

Customer Service Representative

Garden City, MI · On-site

$15 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! ***WE ARE CURRENTLY HIRING FOR OUR ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Canton, MI

Virtual Customer Service Representative information

See Canton, MI salary details

$9

$17

$24

How much do virtual customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for virtual customer service representative in Canton, MI is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.38 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Canton, MI?

The most popular types of Customer Service Representative jobs in Canton, MI are:

What are popular job titles related to Virtual Customer Service Representative jobs in Canton, MI?

For Virtual Customer Service Representative jobs in Canton, MI, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Canton, MI look for?

The top searched job categories for Virtual Customer Service Representative jobs in Canton, MI are:

What cities near Canton, MI are hiring for Virtual Customer Service Representative jobs?

Cities near Canton, MI with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Canton, MI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,234 per year, or $17.4 per hour.

Customer Service Representative

Garden City, MI • On-site

Prime Healthcare Management Inc
Hospitals • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 286 frontline employees who took The Breakroom Quiz

644th of 894 rated healthcare providers

Free food

People enjoy working here

Recommended by students

Learn more about Prime Healthcare Management Incexternal

$15 - $20.50/hr

Full-time

Re-posted 26 days ago

Job description

Overview
Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!
#LI-BM2
Responsibilities
The Customer Service Representative is a high-level customer service position that is one of the first lines of communication within the department. The Customer Service Representative is responsible to ensure that each customer, patient, and coworker is treated in a professional and friendly manner. The Customer Service Representative is responsible for answering phones in order to process requests. The Customer Service Representative may be assigned to special projects or other assignments may be given with expectations to be completed in a specified timeframe.
Qualifications
1. High School Diploma or Equivalent.
2. Previous Customer Service or Medical Office experience preferred.
3. Intermediate Computer skills
4. Experience with Microsoft office -intranet and word documents.
5. Ability to effectively communicate in English both orally and in writing.
Employment Status
Full Time
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

What Prime Healthcare employees say

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