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Virtual Customer Service Representative Jobs in Oregon

Graymont

Customer Service Representative

OR · Remote

$16 - $21.75/hr

Customer Service Representative Function Sales & Marketing/Quality Control/Supply Chain/Customer Service Location United States - Remote Classification Salaried

Puget Collision

Customer Service Rep

Portland, OR · On-site

$18.50 - $25.50/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

Puget Collision

Customer Service Rep

Eugene, OR · On-site

$16.25 - $22/hr

The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: * Greet customers ...

New

Puget Collision

Customer Service Rep

Clackamas, OR · On-site

$16.75 - $22.75/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

Puget Collision

Customer Service Rep

Gladstone, OR · On-site

$17.25 - $23.25/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

TalentBridge

Customer Service Representative

Eugene, OR · On-site

$18/hr

Customer Service Representative Location: Eugene, OR Shift Details: Tuesday-Saturday 0930-1730, (leave time of 1745-1800 on rare occasions). The training will be 6-2 with an adjustment to 930 after ...

Puget Collision

Customer Service Rep

Eugene, OR · On-site

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

New

dbi

Alterations Customer Service Representative

Salem, OR · On-site

$16 - $21.75/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

Domino's Franchise

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

FASTSIGNS #200401

CSR

Portland, OR · On-site

$19 - $23.50/hr

Free food & snacks FASTSIGNS Tigard is hiring for a CSR/Production Hybrid to join our team! A Successful FASTSIGNS Inside Sales person Will: * Be the initial contact with current as well as ...

Domino's Franchise

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Oregon

Virtual Customer Service Representative information

See Oregon salary details

$10

$19

$28

How much do virtual customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual customer service representative in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication tools and customer management software to assist clients efficiently from a home or remote office environment.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.
What are the most commonly searched types of Customer Service Representative jobs in Oregon? The most popular types of Customer Service Representative jobs in Oregon are:
What are popular job titles related to Virtual Customer Service Representative jobs in Oregon? For Virtual Customer Service Representative jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Oregon look for? The top searched job categories for Virtual Customer Service Representative jobs in Oregon are:
What cities in Oregon are hiring for Virtual Customer Service Representative jobs? Cities in Oregon with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Customer Service Representative

Mr. Handyman

Lake Oswego, OR • On-site

$15/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 19 days ago

Job description

We are a local general contractor, "Mr. Handyman", seeking a friendly and outgoing Customer Service Representative with 3-5 years of experience for our office located in the Kruse Way area of Lake Oswego.
The CSR will build positive, professional relationships with our customers and technicians. The CSR answers phones/texts/emails, accurately captures and understands the customer needs, schedules technician and estimate appointments, and provides over the phone estimates.
The CSR provides prompt, friendly and professional responses to all customer inquiries, fields initial stage complaints, is organized, detail oriented, and works independently. The CSR will develop positive working relationships with our service technicians, vendors, and other contacts. Industry experience is preferred but not required.
Job duties include:
  • Answer phones and schedule appointments
  • Understand customer needs and accurately captures the scope of job
  • Respond to customer inquiries, check email and voice mail, and promptly return calls
  • Coordinate, communicate and review jobs with service technicians
  • Make appointment confirmation and follow up calls
  • Monitor receivables and payables
  • Monitor social media and lead source systems
  • Assist owner and team as needed

Requirements:
  • High school diploma or equivalent
  • Ability to multi-task and proactive in problem solving
  • Highly organized and detail oriented
  • Excellent verbal and written communication skills
  • Ability to type 55 wpm and general office skills
  • Reliable and punctual
  • Valid drivers license and acceptable record
  • Excel in a team environment
  • Intermediate Microsoft Office user

Compensation includes: $15/hour, bonus potential, paid holidays, PTO, 401K, medical/dental, and other benefits. At Mr. Handyman, we perform great work and treat our people and customers with the respect they deserve. We believe in having fun along the way.
If you are interested in this position, please reply with your resume and cover letter. Your reply should include current contact information. First contact will generally be via phone. To learn more about Mr. Handyman, please visit "mrhandyman.com".
For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.
Notice
Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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