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Virtual Customer Service Manager Jobs in Oregon (NOW HIRING)

Jackson Automotive Group

Service Manager

Albany, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. Job Responsibilities * Conduct daily one-on-one client status meetings with each ASM to ...

Jackson Automotive Group

Service Manager

Albany, OR · On-site

$78K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. Job Responsibilities * Conduct daily one-on-one client status meetings with each ASM to ...

Jackson Automotive Group

Service Manager

Albany, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. Job Responsibilities * Conduct daily one-on-one client status meetings with each ASM to ...

Jackson Automotive Group

Service Manager

Corvallis, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. Job Responsibilities * Conduct daily one-on-one client status meetings with each ASM to ...

Pacific Islands Construction

Service Manager

Antelope, OR

$70K - $900K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers, and lead teams in a fast-paced environment? We are looking for a Senior Service Manager ... to lead our service department and help grow our repair and maintenance operations. This is a key ...

NorthWest Handling Systems

Service Manager

Portland, OR · On-site

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... all customer requests or inquiries regarding the full product line. -Warranty submittals and ... the Branch Manager and Service Director. Salary: $100,000- $140,000 DOE Full Benefits: 401(k) ...

Bridge Property Management

Service Manager

Tualatin, OR · On-site

$32 - $36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong leadership and customer service skills * EPA certification Type I, II, or Universal required ... Manage vendor and contractor communication - relay scope of work, schedule repairs, and follow up ...

NORTH WEST HANDLING SYSTEMS INC

Service Manager

Portland, OR

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

SERVICE MANAGER DUTIES -Supervise and manage all Service Department operations and personnel at the ... all customer requests or inquiries regarding the full product line. -Warranty submittals and ...

STYL Residential

Service Manager

Portland, OR · On-site

$40 - $41/hr

  • Medical

  • Retirement

  • PTO

Working at STYL is about putting the customer first to create communities that deliver the best ... Service Managers are accountable for a team of Technicians and the maintenance and administrative ...

NORTH WEST HANDLING SYSTEMS INC

Service Manager

Portland, OR

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

SERVICE MANAGER DUTIES -Supervise and manage all Service Department operations and personnel at the ... all customer requests or inquiries regarding the full product line. -Warranty submittals and ...

NORTH WEST HANDLING SYSTEMS INC

Service Manager

Portland, OR

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

SERVICE MANAGER DUTIES -Supervise and manage all Service Department operations and personnel at the ... all customer requests or inquiries regarding the full product line. -Warranty submittals and ...

POWER SYSTEMS WEST LLC

Service Manager

Portland, OR · On-site

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Service Manager works closely with our customers, service technicians, coordinators and customers both internal and external. Our technicians are provided extensive on-line and in person KOHLER ...

River Ridge

Service Manager

Tualatin, OR

$32 - $36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong leadership and customer service skills * EPA certification Type I, II, or Universal required ... Manage vendor and contractor communication -- relay scope of work, schedule repairs, and follow up ...

River Ridge

Service Manager

Tualatin, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong leadership and customer service skills * EPA certification Type I, II, or Universal required ... Manage vendor and contractor communication - relay scope of work, schedule repairs, and follow up ...

Outback Steakhouse

Service Manager

Tualatin, OR

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...

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Showing results 21-40

All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Oregon

Virtual Customer Service Manager information

See Oregon salary details

$25.9K

$61.3K

$106.8K

How much do virtual customer service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for virtual customer service manager in Oregon is $61,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $74,000.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What is a remote virtual customer service manager job?

A remote virtual customer service manager oversees customer support teams and operations from a remote location, ensuring service quality and efficiency. The role typically requires strong communication skills, experience with customer service tools, and the ability to manage teams virtually, often involving scheduling, training, and performance monitoring.

What are the most commonly searched types of Virtual Customer Service jobs in Oregon?

The most popular types of Virtual Customer Service jobs in Oregon are:

What are popular job titles related to Virtual Customer Service Manager jobs in Oregon?

For Virtual Customer Service Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Manager jobs in Oregon look for?

The top searched job categories for Virtual Customer Service Manager jobs in Oregon are:

What cities in Oregon are hiring for Virtual Customer Service Manager jobs?

Cities in Oregon with the most Virtual Customer Service Manager job openings:

Virtual Customer Service Manager jobs near you
Infographic showing various Virtual Customer Service Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $61,321 per year, or $29.5 per hour.

Service Manager

Jackson Automotive Group

Albany, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Job description

Service Manager - Franchise Automotive Dealership
If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.
Job Responsibilities
  • Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
  • Monitor automotive repair/maintenance to prevent operational delays
  • Work with service director to set departmental objectives
  • Recruit, interview and train service staff
  • Maintain daily sales and production records as prescribed by upper management
  • Review and evaluate service sales performance
  • Staff technical teams relative to production requirements
  • Remain current on new products and changes to existing products
  • Maintain department finances within parameters established by upper management
  • Assure proper repair-order flow/maximize productivity
  • Monitor/control all warranty activity to ensure compliance with policies and procedures
  • Adhere to dealership policy on client vehicle care and operation
  • Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
  • Enforce OSHA requirements, procedures and regulations
  • Conduct performance evaluations
  • Participate in operational planning
  • Maintain the facility and equipment
  • Conduct weekly department meetings/attend weekly manager meetings

Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.
Benefits Offered
  • Medical
  • Dental
  • Vision
  • 401(k)
  • Basic Life Insurance
  • Accident & Critical Illness Insurance
  • Paid Training
  • Short Term Disability
  • Employee Purchase Program

About Us
Jackson Automotive Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!

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