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Virtual Customer Service Manager Jobs in Oregon (NOW HIRING)

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

Bend, OR · On-site

$21 - $22/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

CUSTOMER SERVICE MANAGER

Portland, OR · On-site

$70K - $80K/yr

CUSTOMER SERVICE MANAGER Journal Graphics | Portland, OR Position Summary Lead a team of Customer Service Representatives, Planners, and Fulfillment Specialists to ensure a premium customer ...

CUSTOMER SERVICE MANAGER

Portland, OR · On-site

$70K - $80K/yr

CUSTOMER SERVICE MANAGER Journal Graphics | Portland, OR Position Summary Lead a team of Customer Service Representatives, Planners, and Fulfillment Specialists to ensure a premium customer ...

OR · On-site

$103K - $181K/yr

Parsons is seeking a Customer Service Quality Manager with a good knowledge of basic quality ... Coordinate with end users for in-person or virtual customer satisfaction survey interviews (CSS)

The Service Manager will also be required to support and enforce all company policies and ... Meeting or exceeding customer satisfaction results * Talent development * Increasing employee ...

As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. Job Responsibilities * Conduct daily one-on-one client status meetings with each ASM to ...

As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. Job Responsibilities * Conduct daily one-on-one client status meetings with each ASM to ...

Directly manage a team of CSRs and collaborate with fellow supervisors to ensure consistent service ... Customer Service Operations * Handle escalated supervisor calls, ensuring timely and effective ...

As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. Job Responsibilities * Conduct daily one-on-one client status meetings with each ASM to ...

Directly manage a team of CSRs and collaborate with fellow supervisors to ensure consistent service ... Customer Service Operations * Handle escalated supervisor calls, ensuring timely and effective ...

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Showing results 1-20

Virtual Customer Service Manager information

See Oregon salary details

$25.9K

$61.3K

$106.8K

How much do virtual customer service manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for virtual customer service manager in Oregon is $61,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $74,000.00 per year, depending on experience, location, and employer.

What does a Virtual Customer Service Manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

How does a Virtual Customer Service Manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What are the most commonly searched types of Virtual Customer Service jobs in Oregon? The most popular types of Virtual Customer Service jobs in Oregon are:
What are popular job titles related to Virtual Customer Service Manager jobs in Oregon? For Virtual Customer Service Manager jobs in Oregon, the most frequently searched job titles are:
What cities in Oregon are hiring for Virtual Customer Service Manager jobs? Cities in Oregon with the most Virtual Customer Service Manager job openings:
Infographic showing various Virtual Customer Service Manager job openings in Oregon as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $61,321 per year, or $29.5 per hour.
Customer Service Manager

$21 - $22/hr

Other

Posted 8 days ago


Hobby Lobby rating

6.2

Company rating: 6.2 out of 10

Based on 847 frontline employees who took The Breakroom Quiz

19th of 39 rated national retailers


Job description

New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:

  • Perform duties as front-end manager
  • Assist customers with returns
  • Manage registers
  • Assist customers as needed
  • Provide excellent customer service

Starting full-time range - $21.00 - $22.00 per hour


What Hobby Lobby employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Hobby Lobby

Sourced by ZipRecruiter

Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US