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Virtual Customer Service Manager Jobs in Indiana

Customer Service Manager

Whitestown, IN · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

New

Customer Service Manager

Whitestown, IN · On-site

$20.15 - $21.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

New

Customer Service Manager Mishawaka, IN Overview Position Type: Full Time Job Shift: 1st Shift Education Level: 4 Year Degree Travel Percentage: Up to 25% Category: Sales NEXXTA is a U.S.-based ...

The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...

The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...

Customer Service Manager

Muncie, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WHAT YOU'LL DO As a customer service manager, you will be responsible for performing various customer service functions while providing efficient and courteous service. * Resolve customer inquiries ...

Position Summary This position is responsible for providing excellent customer service in an ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

Description Position Summary This position is responsible for providing excellent customer service ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

Position Summary This position is responsible for providing excellent customer service in an ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

Customer Service Manager

Fort Wayne, IN · Hybrid

$86K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career opportunity for a Customer Service Manager in our Ft. Wayne, IN office. This position will support Aon's K&K ...

Customer Service Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Summary The Customer Service Manager under the direct supervision of the Director of Customer Experience, shall have responsibility for overseeing incoming phone calls and responding to patient ...

New

Customer Service Manager

Fort Wayne, IN · On-site

$86K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career opportunity for a Customer Service Manager in our Ft. Wayne, IN office. This position will support Aon's K&K ...

... managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts ...

Assistant Customer Service Manager

Carmel, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The Assistant Customer Service Manager is responsible for assisting the Customer Service Manager in ensuring superior customer service, supervising and managing the Front End team, training ...

Assistant Customer Service Manager

Carmel, IN

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The Assistant Customer Service Manager is responsible for assisting the Customer Service Manager in ensuring superior customer service, supervising and managing the Front End team, training ...

Remote Customer Service Agent

Indianapolis, IN · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Lafayette, IN · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Muncie, IN · Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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Showing results 1-20

Virtual Customer Service Manager information

See Indiana salary details

$23.3K

$55.2K

$96.1K

How much do virtual customer service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for virtual customer service manager in Indiana is $55,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What are the most commonly searched types of Virtual Customer Service jobs in Indiana?

The most popular types of Virtual Customer Service jobs in Indiana are:

What are popular job titles related to Virtual Customer Service Manager jobs in Indiana?

For Virtual Customer Service Manager jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Virtual Customer Service Manager jobs?

Cities in Indiana with the most Virtual Customer Service Manager job openings:

Infographic showing various Virtual Customer Service Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,189 per year, or $26.5 per hour.

Customer Service Manager

Hobby Lobby Careers

Whitestown, IN • On-site

$20.15 - $21.15/hr

Full-time

Posted 2 days ago

New


Hobby Lobby rating

6.2

Company rating: 6.2 out of 10

Based on 882 frontline employees who took The Breakroom Quiz

20th of 39 rated national retailers


Job description

New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:

  • Perform duties as front-end manager
  • Assist customers with returns
  • Manage registers
  • Assist customers as needed
  • Provide excellent customer service

Starting full-time range - $20.15 - $21.15 per hour


What Hobby Lobby employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hobby Lobby logo

About Hobby Lobby

Sourced by ZipRecruiter

Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US