ZipRecruiter

Log In

1

Virtual Customer Service Manager Jobs in Colorado

Sharecare

Lead Customer Service Rep

Denver, CO · On-site

... manage all their health in one place. Our comprehensive and data-driven virtual health platform is ... Customer Service - Escalations team member's primary responsibilities include:? * Handling ...

Faris Machinery

Service Manager

Commerce City, CO · On-site

$90K - $105K/yr

Service Manager Department: Service Reports To: CEO Revised: March 12, 2025 GENERAL PURPOSE ... ESSENTIAL FUNCTIONS - Customer Service • Proactively addresses customer service problems and ...

Joe Johnson Equipment LLC

Service Manager

Aurora, CO · On-site

$100K - $115K/yr

Service Manager Branch: Aurora, Colorado About the Role The Service Manager is a hands-on leader ... Build and maintain strong customer relationships, resolve issues effectively, and conduct regular ...

Federal Signal

Service Manager

Aurora, CO · On-site

$100K - $115K/yr

Service Manager Branch: Aurora, Colorado About the Role The Service Manager is a hands-on leader ... Build and maintain strong customer relationships, resolve issues effectively, and conduct regular ...

Joe Johnson Equipment

Service Manager

Aurora, CO · On-site

$100K - $115K/yr

Service Manager Branch: Aurora, Colorado About the Role The Service Manager is a hands-on leader ... Build and maintain strong customer relationships, resolve issues effectively, and conduct regular ...

Sprouts Farmers Market

Service Manager

Greeley, CO · On-site

This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...

Federal Signal

Service Manager

Aurora, CO · On-site

$100K - $115K/yr

Service Manager Branch: Aurora, Colorado About the Role The Service Manager is a hands-on leader ... Build and maintain strong customer relationships, resolve issues effectively, and conduct regular ...

Sprouts Farmers Market

Service Manager

Parker, CO · On-site

This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Colorado

Virtual Customer Service Manager information

See Colorado salary details

$25.8K

$61K

$106.2K

How much do virtual customer service manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for virtual customer service manager in Colorado is $60,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $73,600.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What is a remote virtual customer service manager job?

A remote virtual customer service manager oversees customer support teams and operations from a remote location, ensuring service quality and efficiency. The role typically requires strong communication skills, experience with customer service tools, and the ability to manage teams virtually, often involving scheduling, training, and performance monitoring.

What are the most commonly searched types of Virtual Customer Service jobs in Colorado?

The most popular types of Virtual Customer Service jobs in Colorado are:

What are popular job titles related to Virtual Customer Service Manager jobs in Colorado?

For Virtual Customer Service Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Manager jobs in Colorado look for?

The top searched job categories for Virtual Customer Service Manager jobs in Colorado are:

What cities in Colorado are hiring for Virtual Customer Service Manager jobs?

Cities in Colorado with the most Virtual Customer Service Manager job openings:

Virtual Customer Service Manager jobs near you
Infographic showing various Virtual Customer Service Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $60,986 per year, or $29.3 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Re-posted 2 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

Apply