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Virtual Customer Service Manager Jobs in Colorado

Hobby Lobby Careers

Customer Service Manager

Parker, CO

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

IQVIA

Virtual Customer Engagement Specialist

Denver, CO · On-site

$23 - $26.44/hr

... CRM and consistently providing accurate and complete information on the requested topic. * High ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

Hobby Lobby

Customer Service Manager

Parker, CO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Lone Tree, CO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

IQVIA

Virtual Customer Engagement Specialist

Denver, CO · On-site

$23 - $26.44/hr

... CRM and consistently providing accurate and complete information on the requested topic. * High ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

Motocol

Customer Service Manager

Denver, CO · On-site

The Customer Service Manager oversees the functions of Customer Services through effective and efficient services, resources and support tools. This client has a non-traditional management team who ...

Graybar

Customer Service Manager

Wheat Ridge, CO · On-site

$80K/yr

The Customer Service Manager is responsible for leading a Customer Service team and ensuring consistent, efficient, and high-quality experience for both internal and external customers. This role ...

RCI Metalworks LLC

Customer Service Manager

Loveland, CO · On-site

$55K - $65K/yr

As Customer Service Manager, you are responsible for ensuring that the Sales and CS Departments are delivering on KPI's and revenue goals, helping in the contact center when needed to ensure that we ...

RCI Metalworks LLC

Customer Service Manager

Loveland, CO

$55K - $65K/yr

As Customer Service Manager, you are responsible for ensuring that the Sales and CS Departments are delivering on KPI's and revenue goals, helping in the contact center when needed to ensure that we ...

Office Depot

Customer Service Manager

Greeley, CO · On-site

The ideal Print Manager should be passionate about print services, delivering exceptional customer service, driving operational excellence, and developing a high-performing team. The essential ...

New

Office Depot

Customer Service Manager

Greeley, CO · On-site

The ideal Print Manager should be passionate about print services, delivering exceptional customer service, driving operational excellence, and developing a high-performing team. The essential ...

New

RCI Off Road

Customer Service Manager

Loveland, CO · On-site

$55K - $65K/yr

As Customer Service Manager, you are responsible for ensuring that the Sales and CS Departments are delivering on KPI's and revenue goals, helping in the contact center when needed to ensure that we ...

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All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Colorado

Virtual Customer Service Manager information

See Colorado salary details

$25.8K

$61K

$106.2K

How much do virtual customer service manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for virtual customer service manager in Colorado is $60,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $73,600.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What is a remote virtual customer service manager job?

A remote virtual customer service manager oversees customer support teams and operations from a remote location, ensuring service quality and efficiency. The role typically requires strong communication skills, experience with customer service tools, and the ability to manage teams virtually, often involving scheduling, training, and performance monitoring.

What are the most commonly searched types of Virtual Customer Service jobs in Colorado?

The most popular types of Virtual Customer Service jobs in Colorado are:

What are popular job titles related to Virtual Customer Service Manager jobs in Colorado?

For Virtual Customer Service Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Manager jobs in Colorado look for?

The top searched job categories for Virtual Customer Service Manager jobs in Colorado are:

What cities in Colorado are hiring for Virtual Customer Service Manager jobs?

Cities in Colorado with the most Virtual Customer Service Manager job openings:

Virtual Customer Service Manager jobs near you
Infographic showing various Virtual Customer Service Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $60,986 per year, or $29.3 per hour.

Customer Service Manager

Parker, CO

Hobby Lobby Careers
Retail • 10K+ employees

6.3

Company rating: 6.3 out of 10

Based on 887 frontline employees who took The Breakroom Quiz

18th of 39 rated national retailers

People enjoy working here

Recommended by students

Paid breaks

Learn more about Hobby Lobby Careersexternal

$20.15 - $21.15/hr

Full-time

Posted 14 days ago

Job description

New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:

  • Perform duties as front-end manager
  • Assist customers with returns
  • Manage registers
  • Assist customers as needed
  • Provide excellent customer service

Compensation:

  • Starting range for full-time: $20.15 - $21.15 hourly. - This starting wage is posted pursuant to the Colorado Equal Pay for Equal Work Act, and applies exclusively to the position of Customer Service Manager at Hobby Lobby stores in the state of Colorado.
  • Christmas Bonus (gift) if employed on certain date.
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About Hobby Lobby

Sourced by ZipRecruiter

Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US

View All Hobby Lobby Jobs

What Hobby Lobby employees say

Pay

Benefits

Hours and flexibility

Workplace

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