Virtual Customer Representative Jobs in Arizona (NOW HIRING)

Inizio Engage has a partnership with Zevra, supporting a rare disease product, through ourexpertiseacross Commercial, Patient Solutions, and Medical Affairs businesses.

We are looking for performance-driven and ambitious individuals who can achieve sales and activity targets across assigned territories, engaging primary and specialist care customers while consistently meeting all relevant standards set by leadership.

This is your opportunity to join Inizio Engage and representZevrain supporting the successful launch and growth of MIPLYFFA, helping make a meaningful difference for patients living with rare diseases.

WhyYou'llLove Working Here

We believe great people deserve great support-at work and beyond.That'swhy we offer a rewards experience designed to help you thrive personally, professionally, and financially:

• Competitive pay that recognizes your experience,expertise, and impact

• Comprehensive benefits including medical, dental, and vision coverage;accruedpaid time off; 401(k) with company match; disability and life insurance; and paid maternity andpaternity leave

• Company-paid holidays so you can rest, recharge, and focus on what matters most

• Recognition programs, contests, and awards that celebrate your contributions

• Continuous growth opportunities through learning, leadership development, and career advancement support

• A collaborative culture where your ideas are valued and your work makes a difference

We'realso proud to be recognized for creating an exceptional employee experience:

• Best Place to Work in BioPharma - 2022, 2023, 2025

• Certified Great Place to Work - 2021, 2023, 2025, 2026

Learn more:https://www.greatplacetowork.com/certified-company/7003732

What will you be doing?

• Work alongside client field counterpart(s) to increase share of voice, help open andmaintainaccess, profile, and create demand of targeted healthcare professionals as needed

• Develop a sound understanding of the relevant product(s) and disease(s) to lead engaging conversations with medical professionals

• Facilitate account management skills (account planning, field resource coordination; close, support customer education and promotion needs, reporting).

• Demonstrateeffectivenessworking independently and in team environments.

• Establish phonepresence;commanding & disarming, ability to create rapport, network, build, andmaintainproductive business relationships.

• Demonstrate clinical and technical skills.

• Adhere to new therapeutic areas and channels of business and adapt to organizational change.

• Leverage and use customer networks,resourcesand tools via phone/web to expand connectivity,reachand interest across stakeholders.

• Identify,prioritizeand drive opportunities to create access, policy,programsand processes that drive product demand.

• Verify and complete required data entry including details of the target's responses,notesand any follow through actionsin accordance withpolicies and procedures set by the client.

• Manage daily sales callactivitytooptimizetime and maximize the achievement of sales and market shareobjectives.

• Successfully complete the Client's product training (self-study, testing, field work and classroom training at the Client's site or electronically) and meet training expectations set by the Client in order to proceed to servicing the Client's customers within the parameters of the program.

• Create andmaintaina positive impression with the Client and the Client's customers.

• Must safeguard patient privacy and confidentiality by following the guidelinesset forth inthe Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).

What do you need for this position?

• Bachelor's degreeor equivalent work experience
• 2+ years pharmaceutical sales experiencerequiredwithinRare Disease, Pediatric or neurologyexperiencepreferred
• Must be willing to be in the field 30-50%and travel overnight
• Strong technical acumen with ability to make an impact through multiple marketing channels
• Strong clinical aptitude asdemonstratedby documented sales results
• Ability to join frequent meetings and calls without disruption or disconnecting
• Ability to learn scientific information and be able to educate

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments localexpertiseand diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at:https://inizio.com/

Equal Opportunity & Inclusion

Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Inizio Engage is committed to providing reasonable accommodationsin accordance withapplicable law.