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Virtual Csr Jobs in Silver Spring, MD (NOW HIRING)

Job Title: Customer Service Representative Industry: Telecommunications Location: Herndon, VA ... Interview process includes a virtual interview followed by an onsite interview. Perks: * Hybrid ...

Customer Service Representative

Halethorpe, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales Description Job Summary: The Customer Service ...

Customer Service Representative

Gambrills, MD · On-site

$15.50 - $21.25/hr

Customer Service Representative Store 54 - Millersville, MD 21108 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

Customer Service Representative Store 131 - Baltimore, MD 21212 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Customer Service Representative

Lisbon, MD · On-site

$17.50 - $24/hr

Customer Service Representative Store 38 - Lisbon, MD 21765 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales Description ...

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Customer Service Representative

Lisbon, MD · On-site

$17.50 - $24/hr

Customer Service Representative Hot Job Store 38 - Lisbon, MD 21765 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Showing results 21-40

Virtual Csr information

See Silver Spring, MD salary details

$10

$19

$27

How much do virtual csr jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual csr in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
What are the most commonly searched types of Csr jobs in Silver Spring, MD? The most popular types of Csr jobs in Silver Spring, MD are:
What are popular job titles related to Virtual Csr jobs in Silver Spring, MD? For Virtual Csr jobs in Silver Spring, MD, the most frequently searched job titles are:
What cities near Silver Spring, MD are hiring for Virtual Csr jobs? Cities near Silver Spring, MD with the most Virtual Csr job openings:
Infographic showing various Virtual Csr job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Customer Service Representative

United Air Temp

Lorton, VA • On-site

$20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

Are you a highly skilled and motivated individual who thrives in a dynamic and fast-paced environment? Do you enjoy providing exceptional customer service and solving problems? If so, we have an immediate opening for a Customer Service Representative at United Air Temp!
United Air Temp, the most significant residential heating, cooling, and plumbing provider in the United States, seeks a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be crucial in ensuring our customers receive outstanding service and have their HVAC and plumbing systems maintained and serviced regularly. Your excellent communication skills and attention to detail will be vital in managing customer relationships and scheduling appointments.
Starting at $20/hr + Bonuses
Why work with us?

  • Competitive hourly pay
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Matching 401(k) retirement savings plan
  • Paid time off (vacation, sick, and personal leave combined)
  • A fun and safe work environment that values talent and promotes career growth
Job Responsibilities:
  • Receiving inbound calls primarily from the COD/Marketing queue.
  • Assist with calls in other queues as needed.
  • Will respond to all requests for services, repair calls, and Podium inquiries.
  • Build and maintain long-term relationships with customers
  • Solve scheduling conflicts between customers and technicians
Requirements:
  • Experience in customer service or sales
  • Excellent verbal communication skills
  • Attention to detail and problem-solving abilities
  • Comfortable working in an office environment full-time

If you are a motivated and enthusiastic individual looking to launch a career as a Customer Service Representative, apply now and join the United Air Temp team!
Salary Description
$20/HR