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Virtual Csr Jobs in Riverside, CA (NOW HIRING)

U-Haul

Customer Service Representative

Lake Forest, CA · On-site

$16.90 - $17.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Helpmates Inc

Customer Service Representative

Irvine, CA · On-site

$20/hr

Customer Service Representative - Urgently hiring in Irvine! Job Title: Customer Service Representative Pay: $20.00 per hour Hours: 7:00 AM to 4:00 PM, Monday to Friday Start Date: ASAP Looking for a ...

AlysEdwards

Customer Service Representative

Tustin, CA · On-site

$18 - $22/hr

Job Overview Customer Service Representatives for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also ...

View Cleaners

Customer Service Representative

Irvine, CA · On-site

$20 - $25/hr

Medical Benefits Daily Tasks As a Customer Service Representative, your day will include: * Leading and mentoring a team of customer service representatives to achieve superior service quality.

Circle K

Customer Service Representative

Chino, CA · On-site

$17 - $23/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

SBM Management Services

Customer Service Rep

Irvine, CA · On-site

$20.50/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...

Circle K

Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsVirtual Csr JobsVirtual Csr Jobs in Riverside, CA

Virtual Csr information

See Riverside, CA salary details

$10

$19

$28

How much do virtual csr jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for virtual csr in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are Virtual CSRs?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by Virtual Customer Service Representatives, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
What are the most commonly searched types of Csr jobs in Riverside, CA? The most popular types of Csr jobs in Riverside, CA are:
What are popular job titles related to Virtual Csr jobs in Riverside, CA? For Virtual Csr jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Virtual Csr jobs in Riverside, CA look for? The top searched job categories for Virtual Csr jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Virtual Csr jobs? Cities near Riverside, CA with the most Virtual Csr job openings:
Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Riverside, CA as of June 2026, with employment types broken down into 90% Full Time, 6% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

CSN Collision

Rancho Cucamonga, CA • On-site

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Be an early applicant

Job description

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to everyone who contacts ACG and walks through body shop. In this role, the CSR is responsible for checking in customers, their vehicles and for keeping the customer informed and updated on the process. Managing and organizing rentals, speaking to insurance companies on behalf of our customers and maintaining Dealer relations. Managing the telephones is a priority; helping the customer as much as possible and then transferring calls, taking messages, and making outbound calls to customers and to ACG vendors

Requirements

· Greet customers in a friendly and inviting manner by phone and in person.

· Properly secure repair authorizations for customer vehicle repair.

· Create customer files.

· Collect and update all customer information.

· Handle clerical aspects of Insurance Claims and Supplements.

· Open repair orders in estimating system.

· Confirm coverage and deductibles with insurance companies for all repair orders.

· Update customer on vehicle status two to three times a week and update notes in estimating system.

· Handle customer complaints with integrity and poise. Escalate call to upper management if unable to resolve the issue.

· Meet daily with Estimator and Production Manager to ensure accurate updates are given.

· Update car rental program daily.

· Receive cash, checks and credit card payments from customers. Record payments in estimating system.

· Assist with closing files for delivery.

· Check the exceptions tab in estimating system throughout the repair process.

· Ensure all parts have been received and invoices are posted.

· Confirm all labor has been assigned accordingly.

· Schedule estimate appointments, vehicle drop off and vehicle pick up appointments.

· Deliver customer vehicles.

· Collect payments (i.e. deductibles, insurance drafts, etc.).

· Walk customer to their vehicle and review the repairs that were done on the vehicle. Escalate questions as needed with shop Estimator.

· Clerical duties (i.e. filing, faxing, photocopying, scanning, etc.)

· Maintains clean office environment. May be required to perform light cleaning duties such as sweeping, mopping, wiping, dusting etc. in the facility

· Conducts routine tasks as directed

· Closely supervised with little latitude for independent judgment

Benefits

401k Match

Vacation

Sick Pay

Holiday

Medical, dental, Vision Insurance