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Online Csr Jobs in Riverside, CA (NOW HIRING)

Advanced Medical

Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

Amerivet

Customer Service Representative

Anaheim, CA · On-site

$19 - $24/hr

To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient ... our online store Qualifications: High school diploma or equivalent work experience required ...

Domino's Franchise

Customer Service Rep

Ladera Ranch, CA · On-site

$16.50 - $22.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

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All JobsOnline Csr JobsOnline Csr Jobs in Riverside, CA

Online Csr information

See Riverside, CA salary details

$10

$19

$28

How much do online csr jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for online csr in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is an online CSR?

Online CSRs, or Online Customer Service Representatives, are professionals who assist customers via digital channels such as email, live chat, and social media. They handle inquiries, resolve issues, process orders, and provide information about products or services. Online CSRs play a key role in ensuring customer satisfaction and maintaining a positive brand image by delivering prompt and effective support remotely.

What are the key skills and qualifications needed to thrive as an online CSR?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills and qualities are crucial for resolving customer issues efficiently and ensuring positive customer experiences in digital environments.

What are some common challenges faced by online CSRs, and how can they be effectively managed?

Online Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, managing difficult or upset customers, and quickly adapting to new technologies or procedures. Effective time management, clear written communication, and maintaining a calm, empathetic demeanor are key to overcoming these hurdles. Many organizations provide training and support systems, including knowledge bases and escalation protocols, to help representatives deliver consistent, high-quality service. Regular feedback and collaboration with team members also play a crucial role in navigating these challenges successfully.

What are the most commonly searched types of Csr jobs in Riverside, CA?

The most popular types of Csr jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Online Csr jobs?

Cities near Riverside, CA with the most Online Csr job openings:

Online Csr jobs near you
Infographic showing various Online Csr job openings in Riverside, CA as of August 2026, with employment types broken down into 64% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

Orange, CA • On-site

JSG (Johnson Service Group, Inc.)
See more jobs at JSG (Johnson Service Group, Inc.)external

$18 - $19/hr

Other

Re-posted 10 days ago

Job description

Order Entry Clerk / Customer Service Representative

JSG is hiring a Order Entry Clerk / Customer Service Representative for a TEMP-HIRE position in Orange, CA! PAY RATE: $18-$19 DOE

The Customer Service Representative is expected to maintain, build, and create strong relationships with our customers. He/she should represent the company in a positive light by helping our customers to the best of her abilities, striving for continuous improvement. Some responsibilities include but are not limited to:

  • Answer incoming calls in a timely and professional manner
  • Process orders and do any necessary follow-up or call-backs
  • Have an up-to-date knowledge on the company's products and specials
  • Interact and help outside sales representatives with customer requests/inquiries
  • Maintain our customer database
  • Provide excellent customer service for walk-in customers
  • Assist customers in placing their orders by providing product knowledge
  • Understand and learn company internal processes
  • Receive and resolve customer issues in a professional manner
  • Process online quotations and orders
  • Help create driver route sheets
  • Complete all other tasks and responsibilities as assigned

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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