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Csr Manager Jobs in Riverside, CA (NOW HIRING)

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Customer Service Representative

Redlands, CA · On-site

$37K - $41K/yr

MUST HAVE Customer Service Representative with Logistics, Distribution, or Manufacturing background. Must have Manhattan. ESSENTIAL DUTIES AND RESPONSIBILITIES including, but not limited to, the

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Csr Manager information

See Riverside, CA salary details

$25.6K

$60.5K

$105.4K

How much do csr manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for csr manager in Riverside, CA is $60,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSR Manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

What are CSR Managers?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What does a CSR manager do?

A CSR manager oversees a company's corporate social responsibility initiatives, developing and implementing programs that promote ethical practices, sustainability, and community engagement. They often collaborate with departments, monitor compliance, and report on social impact, requiring strong communication and project management skills.

Is CSR a good career?

A CSR Manager oversees customer service strategies and team management, playing a key role in improving customer satisfaction and loyalty. The role often requires strong communication, problem-solving skills, and experience with customer relationship management tools. It can offer career growth into senior management positions within customer service or operations.

What jobs will be left by 2030?

By 2030, roles such as customer service managers are expected to evolve due to automation and AI integration, which may reduce demand for some traditional customer support positions. However, managerial roles that require complex decision-making, emotional intelligence, and strategic oversight will continue to be essential, especially in organizations emphasizing human-centered service and leadership skills.

How does a CSR Manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.
What are the most commonly searched types of Csr jobs in Riverside, CA? The most popular types of Csr jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Csr Manager jobs? Cities near Riverside, CA with the most Csr Manager job openings:
Csr Manager jobs near you
Customer Service Representative-Redland, CA

Customer Service Representative-Redland, CA

Employnet Inc

Upland, CA • On-site

$18 - $20/hr

Other

Medical, Dental, Vision

Posted 2 days ago

Job description

Customer Service Representative

We are seeking a dedicated and dynamic Customer Service Representative to join our customer support team. In this role, you will serve as the primary point of contact for clients, providing exceptional service through various communication channels. Your responsibilities will include addressing customer inquiries, resolving issues efficiently, and ensuring a positive experience that fosters loyalty. The ideal candidate will possess strong communication skills, a proactive attitude, and the ability to handle multiple tasks with professionalism and care.

Essential Duties:

  • Allocate orders in WMS
  • Generate UCC and shipping labels
  • Submit and collect routing requests
  • Create bills of lading
  • Invoice customers for value-added services
  • Keep customers updated on the status of their orders
  • Assist the CSR Manager(s), Captains, and other team members as needed

Qualifications:

  • Minimum of 2 years of experience in a 3PL environment strongly preferred
  • Knowledge of general warehouse practices
  • Routing experience and vendor compliance for major retailers
  • Understanding of LTL vs. TL requirements
  • Small parcel shipping experience, including FedEx Ship Manager and UPS WorldShip
  • Knowledge of VICS bills of lading requirements
  • Excellent verbal and written communication skills
  • Ability to meet and manage deadlines

Join our team as a Customer Service Representative if you are passionate about delivering outstanding support, possess excellent communication abilities, and thrive in a dynamic environment dedicated to client satisfaction.

Pay: $18.00 - $20.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

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