Customer Service Representative
$16.25 - $22/hr
The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to
$16.25 - $22/hr
The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to
$16.25 - $22/hr
The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to
Rancho Cucamonga, CA · On-site
$16.25 - $22/hr
The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to
Quick apply
Rancho Cucamonga, CA · On-site
$16.25 - $22/hr
The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to
$16.75 - $22.75/hr
Join the Mr. Rooter Plumbing Team! Are you organized, customer-focused, and thrive in a fast-paced environment? Mr. Rooter Plumbing is looking for a dependable and motivated Dispatcher / Customer
$16.75 - $22.75/hr
Join the Mr. Rooter Plumbing Team! Are you organized, customer-focused, and thrive in a fast-paced environment? Mr. Rooter Plumbing is looking for a dependable and motivated Dispatcher / Customer
$16.75 - $22.75/hr
Customer Service Representative Customer Service Representatives for providing information about our products including availability, price, applications, limitations, and installation
$16.75 - $22.75/hr
Customer Service Representative Customer Service Representatives for providing information about our products including availability, price, applications, limitations, and installation
$17 - $23/hr
Customer Service Representative The Customer Service Representative must have extensive knowledge of the service area. Job Responsibilities * Intake orders via centralized call center * Process
$17 - $23/hr
Customer Service Representative The Customer Service Representative must have extensive knowledge of the service area. Job Responsibilities * Intake orders via centralized call center * Process
Ontario, CA · On-site
$30K - $70K/yr
Farmers Insurance is seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The Customer Service Representative is responsible for delivering excellent
Quick apply
Ontario, CA · On-site
$30K - $70K/yr
Farmers Insurance is seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The Customer Service Representative is responsible for delivering excellent
$19 - $20/hr
Customer Service Representative Forklift experience is needed. Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer
$19 - $20/hr
Customer Service Representative Forklift experience is needed. Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer
$16 - $22/hr
Customer Service Representative We are looking for a customer focused, highly motivated and ambitious customer service representative. The target is to ensure excellent service standards and maintain
$16 - $22/hr
Customer Service Representative We are looking for a customer focused, highly motivated and ambitious customer service representative. The target is to ensure excellent service standards and maintain
Benefits/Perks * Competitive Compensation * Paid Time Off * Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will
Quick apply
Benefits/Perks * Competitive Compensation * Paid Time Off * Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will
Be Seen First
Santa Ana, CA · On-site
$20/hr
Job Title: Customer service representative Location: Onsite - Santa Ana, CA 92705 Schedule: Monday - Friday, 8:00 AM - 5:00 PM Compensation: $20.00 per Hour About Us We are a premier timeshare exit
Quick apply
Be Seen First
Santa Ana, CA · On-site
$20/hr
Job Title: Customer service representative Location: Onsite - Santa Ana, CA 92705 Schedule: Monday - Friday, 8:00 AM - 5:00 PM Compensation: $20.00 per Hour About Us We are a premier timeshare exit
Benefits/Perks * Competitive Compensation * Paid Time Off * Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will
Quick apply
Benefits/Perks * Competitive Compensation * Paid Time Off * Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will
Irvine, CA · On-site
$20 - $25/hr
Join Our Team as a Customer Service Representativeat View Cleaners About View Cleaners Established in 1976, View Cleaners is a family-owned, custom dry cleaning business renowned in Irvine and Ladera
Quick apply
Irvine, CA · On-site
$20 - $25/hr
Join Our Team as a Customer Service Representativeat View Cleaners About View Cleaners Established in 1976, View Cleaners is a family-owned, custom dry cleaning business renowned in Irvine and Ladera
Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a
Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a
$18 - $20/hr
Company Name: RighTime Home Services Overview: Pay: $18 - $20 per hour Full-time, year-round work Join American Residential Services (ARS) , the nation's largest provider of residential HVAC,
$18 - $20/hr
Company Name: RighTime Home Services Overview: Pay: $18 - $20 per hour Full-time, year-round work Join American Residential Services (ARS) , the nation's largest provider of residential HVAC,
Corona, CA · On-site
$18 - $20/hr
Company Name RighTime Home Services Overview Pay: $18 - $20 per hour Full-time, year-round work Join American Residential Services (ARS) , the nation's largest provider of residential HVAC, heating,
Corona, CA · On-site
$18 - $20/hr
Company Name RighTime Home Services Overview Pay: $18 - $20 per hour Full-time, year-round work Join American Residential Services (ARS) , the nation's largest provider of residential HVAC, heating,
Benefits: * 401(k) * Dental insurance * Employee discounts * Health insurance * Paid time off * Vision insurance Benefits/Perks * Competitive Compensation * Paid Time Off * Career Growth
Quick apply
Benefits: * 401(k) * Dental insurance * Employee discounts * Health insurance * Paid time off * Vision insurance Benefits/Perks * Competitive Compensation * Paid Time Off * Career Growth
$25.6K - $32.8K
5% of jobs
$32.8K - $40.1K
14% of jobs
$42.9K is the 25th percentile. Wages below this are outliers.
$40.1K - $47.3K
16% of jobs
The median wage is $53.9K / yr.
$47.3K - $54.6K
17% of jobs
$54.6K - $61.8K
12% of jobs
$61.8K - $69.1K
9% of jobs
$70.7K is the 75th percentile. Wages above this are outliers.
$69.1K - $76.3K
11% of jobs
$76.3K - $83.6K
6% of jobs
$83.6K - $90.9K
5% of jobs
$90.9K - $98.1K
2% of jobs
$98.1K - $105.4K
3% of jobs
$25.6K
$60.5K
$105.4K

$16.25 - $22/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 21 days ago
The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to everyone who contacts ACG and walks through body shop. In this role, the CSR is responsible for checking in customers, their vehicles and for keeping the customer informed and updated on the process. Managing and organizing rentals, speaking to insurance companies on behalf of our customers and maintaining Dealer relations. Managing the telephones is a priority; helping the customer as much as possible and then transferring calls, taking messages, and making outbound calls to customers and to ACG vendors
Requirements
• Greet customers in a friendly and inviting manner by phone and in person.
• Properly secure repair authorizations for customer vehicle repair.
• Create customer files.
• Collect and update all customer information.
• Handle clerical aspects of Insurance Claims and Supplements.
• Open repair orders in estimating system.
• Confirm coverage and deductibles with insurance companies for all repair orders.
• Update customer on vehicle status two to three times a week and update notes in estimating system.
• Handle customer complaints with integrity and poise. Escalate call to upper management if unable to resolve the issue.
• Meet daily with Estimator and Production Manager to ensure accurate updates are given.
• Update car rental program daily.
• Receive cash, checks and credit card payments from customers. Record payments in estimating system.
• Assist with closing files for delivery.
• Check the exceptions tab in estimating system throughout the repair process.
• Ensure all parts have been received and invoices are posted.
• Confirm all labor has been assigned accordingly.
• Schedule estimate appointments, vehicle drop off and vehicle pick up appointments.
• Deliver customer vehicles.
• Collect payments (i.e. deductibles, insurance drafts, etc.).
• Walk customer to their vehicle and review the repairs that were done on the vehicle. Escalate questions as needed with shop Estimator.
• Clerical duties (i.e. filing, faxing, photocopying, scanning, etc.)
• Maintains clean office environment. May be required to perform light cleaning duties such as sweeping, mopping, wiping, dusting etc. in the facility
• Conducts routine tasks as directed
• Closely supervised with little latitude for independent judgment
Benefits
401k Match
Vacation
Sick Pay
Holiday
Medical, dental, Vision Insurance