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Csr Manager Jobs in Riverside, CA (NOW HIRING)

SBM Management Services LP

Customer Service Rep

Irvine, CA · On-site

$20.50/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...

dbi

Customer Service Representative

Murrieta, CA

$16.25 - $22.25/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

Dimond Connect

Customer Service Representative

Tustin, CA · On-site

$16.75 - $22.75/hr

Ability to manage multiple tasks and priorities in a fast-paced environment. * Strong problem-solving and organizational skills. * Experience in customer service, customer support, account ...

AlysEdwards

Customer Service Representative

Tustin, CA · On-site

$16.75 - $22.75/hr

Customer Service Representative Customer Service Representatives for providing information about ... Multitask and prioritize work through effective time management * Maintain a neat and organized ...

U-Haul

Customer Service Representative

Hemet, CA · On-site

$16.90 - $17.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

New

U-Haul

Customer Service Representative

Lake Forest, CA · On-site

$16.90 - $17.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Employnet Inc

Customer Service Rep

Upland, CA · On-site

$16 - $22/hr

Customer Service Representative We are looking for a customer focused, highly motivated and ambitious customer service representative. The target is to ensure excellent service standards and maintain ...

View Cleaners

Customer Service Representative

Irvine, CA · On-site

$20 - $25/hr

Leading and mentoring a team of customer service representatives to achieve superior service ... Collaborating with management to develop strategies to enhance customer satisfaction and retention.

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All JobsCsr Manager JobsCsr Manager Jobs in Riverside, CA

Csr Manager information

See Riverside, CA salary details

$25.6K

$60.5K

$105.4K

How much do csr manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for csr manager in Riverside, CA is $60,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSR Manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

What are CSR Managers?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What does a CSR manager do?

A CSR manager oversees a company's corporate social responsibility initiatives, developing and implementing programs that promote ethical practices, sustainability, and community engagement. They often collaborate with departments, monitor compliance, and report on social impact, requiring strong communication and project management skills.

Is CSR a good career?

A CSR Manager oversees customer service strategies and team management, playing a key role in improving customer satisfaction and loyalty. The role often requires strong communication, problem-solving skills, and experience with customer relationship management tools. It can offer career growth into senior management positions within customer service or operations.

What jobs will be left by 2030?

By 2030, roles such as customer service managers are expected to evolve due to automation and AI integration, which may reduce demand for some traditional customer support positions. However, managerial roles that require complex decision-making, emotional intelligence, and strategic oversight will continue to be essential, especially in organizations emphasizing human-centered service and leadership skills.

How does a CSR Manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.
What are the most commonly searched types of Csr jobs in Riverside, CA? The most popular types of Csr jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Csr Manager jobs? Cities near Riverside, CA with the most Csr Manager job openings:
Csr Manager jobs near you

Customer Service Representative

CSN Collision

Rancho Cucamonga, CA

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to everyone who contacts ACG and walks through body shop. In this role, the CSR is responsible for checking in customers, their vehicles and for keeping the customer informed and updated on the process. Managing and organizing rentals, speaking to insurance companies on behalf of our customers and maintaining Dealer relations. Managing the telephones is a priority; helping the customer as much as possible and then transferring calls, taking messages, and making outbound calls to customers and to ACG vendors

Requirements

       Greet customers in a friendly and inviting manner by phone and in person.

       Properly secure repair authorizations for customer vehicle repair.

       Create customer files.

       Collect and update all customer information.

       Handle clerical aspects of Insurance Claims and Supplements.

       Open repair orders in estimating system.

       Confirm coverage and deductibles with insurance companies for all repair orders. 

       Update customer on vehicle status two to three times a week and update notes in estimating system.

       Handle customer complaints with integrity and poise. Escalate call to upper management if unable to resolve the issue.

       Meet daily with Estimator and Production Manager to ensure accurate updates are given.

       Update car rental program daily.

       Receive cash, checks and credit card payments from customers. Record payments in estimating system.

       Assist with closing files for delivery.

       Check the exceptions tab in estimating system throughout the repair process.

       Ensure all parts have been received and invoices are posted.

       Confirm all labor has been assigned accordingly.

       Schedule estimate appointments, vehicle drop off and vehicle pick up appointments.

       Deliver customer vehicles.

       Collect payments (i.e. deductibles, insurance drafts, etc.).

       Walk customer to their vehicle and review the repairs that were done on the vehicle. Escalate questions as needed with shop Estimator.

       Clerical duties (i.e. filing, faxing, photocopying, scanning, etc.)

       Maintains clean office environment. May be required to perform light cleaning duties such as sweeping, mopping, wiping, dusting etc. in the facility

       Conducts routine tasks as directed

       Closely supervised with little latitude for independent judgment

Benefits

401k Match

Vacation

Sick Pay

Holiday

Medical, dental, Vision Insurance

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