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Csr Manager Jobs in Riverside, CA (NOW HIRING)

Customer Service Representative

Murrieta, CA · On-site

$16.25 - $22.25/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

Customer Service Representative

Rancho Cucamonga, CA · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group ... Managing the telephones is a priority; helping the customer as much as possible and then ...

Customer Service Representative

Rancho Cucamonga, CA · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group ... Managing the telephones is a priority; helping the customer as much as possible and then ...

Customer Service Representative

Rancho Cucamonga, CA · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group ... Managing the telephones is a priority; helping the customer as much as possible and then ...

Customer Service Rep

Ladera Ranch, CA · On-site

$16.50 - $22.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Representative

Eastvale, CA · On-site

$31 - $33.86/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSR serves as a primary point of contact for customers, ensuring fast, accurate, and ... Order Management & Support * Process customer orders accurately and efficiently within ERP/CRM ...

Customer Service Rep

Wildomar, CA · On-site

$15.50 - $21.25/hr

Customer Service Rep Now Hiring Delivery Drivers to join the Worlds #1 Pizza Delivery Company! You ... you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or ...

Customer Service Rep

Trabuco Canyon, CA · On-site

$17.25 - $23.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Showing results 21-40

Csr Manager information

See Riverside, CA salary details

$25.6K

$60.5K

$105.4K

How much do csr manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for csr manager in Riverside, CA is $60,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

What are the most commonly searched types of Csr jobs in Riverside, CA?

The most popular types of Csr jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Csr Manager jobs?

Cities near Riverside, CA with the most Csr Manager job openings:

Infographic showing various Csr Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $60,508 per year, or $29.1 per hour.

Customer Service Representative

Citadel Access Solutions

Anaheim, CA • On-site

$24 - $26/hr

Full-time

Re-posted 29 days ago


Job description

Job Title: Customer Service Representative Position Summary

The Customer Service Representative (CSR) is responsible for delivering exceptional customer support by managing inbound and outbound calls, scheduling service appointments, and serving as a key communication link between customers and field technicians.


Key Responsibilities
  • Answer inbound customer calls promptly and professionally

  • Schedule, reschedule, and dispatch service calls using ServiceTitan

  • Accurately enter and update customer, job, and equipment information in ServiceTitan

  • Coordinate with technicians and dispatch to ensure timely job completion

  • Monitor technician schedules, job statuses, and appointment windows

  • Communicate service updates, delays, and resolutions to customers

  • Create and manage work orders, service tickets, and follow-up tasks

  • Process customer inquiries related to service, billing, and warranties

  • Escalate urgent service issues or customer concerns as needed

  • Maintain detailed call notes and documentation within ServiceTitan

  • Support service operations by ensuring jobs are properly closed and documented


Required Qualifications
  • 1–3 years of experience as a Customer Service Representative or Dispatcher in a service-based industry

  • Strong phone etiquette and customer communication skills

  • Ability to multitask in a fast-paced, high-call-volume environment

  • Proficiency with computers, CRM systems, and scheduling software

  • Strong organizational and time-management skills

  • High school diploma or equivalent


Preferred Qualifications
  • Experience in commercial or residential service industries (doors, gates, HVAC, electrical, plumbing, or similar trades)

  • Hands-on experience using ServiceTitan

  • Familiarity with dispatching, route optimization, and technician scheduling

  • Experience handling service agreements, maintenance plans, or follow-up calls

  • Bilingual (English/Spanish) a plus


Work Environment & Expectations
  • This is an on-site role based at the company’s office location

  • Frequent phone and computer use throughout the workday

  • Collaboration with service managers, dispatchers, and field technicians

  • Fast-paced service environment requiring multitasking and attention to detail



Equal Opportunity Employer

We are an Equal Opportunity Employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.