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Csr Manager Jobs in Riverside, CA (NOW HIRING)

Customer Service Rep

Trabuco Canyon, CA · On-site

$17.25 - $23.50/hr

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our mission is to recognize, appreciate ...

Customer Service Rep

Ladera Ranch, CA · On-site

$16.50 - $22.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Representative

Chino, CA · On-site

$17 - $23/hr

Customer Service Representative Vortex Doors, America's highest quality and most customer-centric ... management team member. * Documentation: Maintain detailed and accurate records of customer ...

Customer Service Representative

Orange, CA · On-site

$17 - $23.25/hr

Customer Service Representative The customer service representative will be responsible for ... Answer and manage incoming calls, emails, chats, and/or interactive voice response systems

Leading and mentoring a team of customer service representatives to achieve superior service ... Collaborating with management to develop strategies to enhance customer satisfaction and retention.

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Rep

Anaheim, CA · On-site

$16.75 - $22.75/hr

Customer Service Representative We are currently seeking a talented Customer Service Rep to work in ... Successful candidates will have the following: * 3-5 years in a customer service or office manager ...

Showing results 21-40

Csr Manager information

See Riverside, CA salary details

$25.6K

$60.5K

$105.4K

How much do csr manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for csr manager in Riverside, CA is $60,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

What are the most commonly searched types of Csr jobs in Riverside, CA?

The most popular types of Csr jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Csr Manager jobs?

Cities near Riverside, CA with the most Csr Manager job openings:

Infographic showing various Csr Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $60,508 per year, or $29.1 per hour.

Customer Service Representative

CSN Collision

Rancho Cucamonga, CA • On-site

$16.25 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to everyone who contacts ACG and walks through body shop. In this role, the CSR is responsible for checking in customers, their vehicles and for keeping the customer informed and updated on the process. Managing and organizing rentals, speaking to insurance companies on behalf of our customers and maintaining Dealer relations. Managing the telephones is a priority; helping the customer as much as possible and then transferring calls, taking messages, and making outbound calls to customers and to ACG vendors

Requirements

·       Greet customers in a friendly and inviting manner by phone and in person.

·       Properly secure repair authorizations for customer vehicle repair.

·       Create customer files.

·       Collect and update all customer information.

·       Handle clerical aspects of Insurance Claims and Supplements.

·       Open repair orders in estimating system.

·       Confirm coverage and deductibles with insurance companies for all repair orders. 

·       Update customer on vehicle status two to three times a week and update notes in estimating system.

·       Handle customer complaints with integrity and poise. Escalate call to upper management if unable to resolve the issue.

·       Meet daily with Estimator and Production Manager to ensure accurate updates are given.

·       Update car rental program daily.

·       Receive cash, checks and credit card payments from customers. Record payments in estimating system.

·       Assist with closing files for delivery.

·       Check the exceptions tab in estimating system throughout the repair process.

·       Ensure all parts have been received and invoices are posted.

·       Confirm all labor has been assigned accordingly.

·       Schedule estimate appointments, vehicle drop off and vehicle pick up appointments.

·       Deliver customer vehicles.

·       Collect payments (i.e. deductibles, insurance drafts, etc.).

·       Walk customer to their vehicle and review the repairs that were done on the vehicle. Escalate questions as needed with shop Estimator.

·       Clerical duties (i.e. filing, faxing, photocopying, scanning, etc.)

·       Maintains clean office environment. May be required to perform light cleaning duties such as sweeping, mopping, wiping, dusting etc. in the facility

·       Conducts routine tasks as directed

·       Closely supervised with little latitude for independent judgment

Benefits

401k Match

Vacation

Sick Pay

Holiday

Medical, dental, Vision Insurance