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Virtual Csr Jobs in Riverside, CA (NOW HIRING)

CSN Collision

Customer Service Representative

Rancho Cucamonga, CA

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to ...

CSN Collision

Customer Service Representative

Rancho Cucamonga, CA · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to ...

CSN Collision

Customer Service Representative

Rancho Cucamonga, CA · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to ...

CSN Collision

Customer Service Representative

Rancho Cucamonga, CA · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to ...

U-Haul

Customer Service Representative

Lake Forest, CA · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Wastequip

Customer Service Representative

Eastvale, CA · On-site

$31 - $33.86/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative (CSR) Wastequip is seeking a Customer Service Representative (CSR) to support the Wastebuilt division within a contact center environment. This role is responsible for ...

Bradshaw Home

Customer Service Representative

Rancho Cucamonga, CA · Hybrid

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Bradshaw Home is seeking a Customer Service Representative to join our team at our Rancho Cucamonga ... File all purchase orders in our virtual filing cabinet. * File all pertinent PO specific emails ...

Bradshaw Home

Customer Service Representative

Rancho Cucamonga, CA · On-site

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Bradshaw Home is seeking a Customer Service Representative to join our team at our Rancho Cucamonga ... File all purchase orders in our virtual filing cabinet. * File all pertinent PO specific emails ...

Bradshaw Home

Customer Service Representative

Rancho Cucamonga, CA · On-site

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Bradshaw Home is seeking a Customer Service Representative to join our team at our Rancho Cucamonga ... File all purchase orders in our virtual filing cabinet. * File all pertinent PO specific emails ...

View Cleaners

Customer Service Representative

Irvine, CA · On-site

$20 - $25/hr

Medical Benefits Daily Tasks As a Customer Service Representative, your day will include: * Leading and mentoring a team of customer service representatives to achieve superior service quality.

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Showing results 21-40

All JobsCsr JobsVirtual Csr JobsVirtual Csr Jobs in Riverside, CA

Virtual Csr information

See Riverside, CA salary details

$10

$19

$28

How much do virtual csr jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual csr in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Riverside, CA?

The most popular types of Csr jobs in Riverside, CA are:

What are popular job titles related to Virtual Csr jobs in Riverside, CA?

For Virtual Csr jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Riverside, CA look for?

The top searched job categories for Virtual Csr jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Virtual Csr jobs?

Cities near Riverside, CA with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Riverside, CA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 50% Physical, 2% Hybrid, and 48% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

Citadel Access Solutions

Anaheim, CA • On-site

$24 - $26/hr

Full-time

Re-posted 29 days ago

Job description

Job Title: Customer Service Representative Position Summary

The Customer Service Representative (CSR) is responsible for delivering exceptional customer support by managing inbound and outbound calls, scheduling service appointments, and serving as a key communication link between customers and field technicians.

Key Responsibilities

  • Answer inbound customer calls promptly and professionally

  • Schedule, reschedule, and dispatch service calls using ServiceTitan

  • Accurately enter and update customer, job, and equipment information in ServiceTitan

  • Coordinate with technicians and dispatch to ensure timely job completion

  • Monitor technician schedules, job statuses, and appointment windows

  • Communicate service updates, delays, and resolutions to customers

  • Create and manage work orders, service tickets, and follow-up tasks

  • Process customer inquiries related to service, billing, and warranties

  • Escalate urgent service issues or customer concerns as needed

  • Maintain detailed call notes and documentation within ServiceTitan

  • Support service operations by ensuring jobs are properly closed and documented

Required Qualifications

  • 1–3 years of experience as a Customer Service Representative or Dispatcher in a service-based industry

  • Strong phone etiquette and customer communication skills

  • Ability to multitask in a fast-paced, high-call-volume environment

  • Proficiency with computers, CRM systems, and scheduling software

  • Strong organizational and time-management skills

  • High school diploma or equivalent

Preferred Qualifications

  • Experience in commercial or residential service industries (doors, gates, HVAC, electrical, plumbing, or similar trades)

  • Hands-on experience using ServiceTitan

  • Familiarity with dispatching, route optimization, and technician scheduling

  • Experience handling service agreements, maintenance plans, or follow-up calls

  • Bilingual (English/Spanish) a plus

Work Environment & Expectations

  • This is an on-site role based at the company’s office location

  • Frequent phone and computer use throughout the workday

  • Collaboration with service managers, dispatchers, and field technicians

  • Fast-paced service environment requiring multitasking and attention to detail


Equal Opportunity Employer

We are an Equal Opportunity Employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.