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Virtual Concierge information

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How much do virtual concierge jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual concierge in Nebraska is $17.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.32 per hour, depending on experience, location, and employer.

What is a virtual concierge?

A virtual concierge, also known as a personal concierge, offers various administrative and organizational services while working and communicating remotely to help busy clients or businesses. As a virtual concierge, you’re typically on-call and fulfill the essential tasks that your clients don’t have time to do or can’t do on their own. Job duties include making travel arrangements, scheduling meetings, answering phone calls and emails, researching various information, and invoicing or maintaining files. Customer service skills are vital for this career, and you need to be highly organized to manage daily activities for several clients at a time.

What are the key skills and qualifications needed to thrive as a virtual concierge?

To thrive as a Virtual Concierge, you need strong customer service skills, attention to detail, and often a background in hospitality or administration. Familiarity with CRM software, booking platforms, and communication tools like live chat or email systems is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help deliver personalized and seamless guest experiences remotely. These skills ensure that clients receive prompt, accurate assistance, fostering satisfaction and loyalty in a virtual environment.

What are some common challenges virtual concierges face when managing multiple guest requests simultaneously?

Virtual Concierges often juggle a high volume of inquiries across various platforms, which can make prioritizing and addressing each guest’s needs challenging. Effective time management, strong communication skills, and the ability to quickly access and relay information are essential to ensuring prompt, personalized service. The role frequently requires multitasking—coordinating reservations, answering questions, and resolving issues—all while maintaining a friendly, professional demeanor. Leveraging digital tools and establishing clear workflows can help manage these demands efficiently.

What is the difference between Virtual Concierge vs Virtual Assistant?

AspectVirtual ConciergeVirtual Assistant
CredentialsCustomer service experience, hospitality or related certifications often preferredAdministrative skills, basic computer proficiency, sometimes specific software training
Work EnvironmentRemote, client-facing, often in hospitality or luxury servicesRemote, administrative support across various industries
Employer & IndustryHotels, resorts, luxury services, travel companiesBusinesses, entrepreneurs, corporate clients across multiple sectors
Search & Comparison IntentCustomer service, hospitality, guest experienceAdministrative support, scheduling, email management

While both roles operate remotely and require strong communication skills, a Virtual Concierge focuses on guest services and hospitality-related tasks, whereas a Virtual Assistant handles administrative duties across various industries. Understanding these differences helps job seekers target the right opportunities based on their skills and career goals.

More about Virtual Concierge jobs

What are the most commonly searched types of Concierge jobs in Nebraska?

The most popular types of Concierge jobs in Nebraska are:

What are popular job titles related to Virtual Concierge jobs in Nebraska?

For Virtual Concierge jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Virtual Concierge jobs in Nebraska look for?

The top searched job categories for Virtual Concierge jobs in Nebraska are:

What cities in Nebraska are hiring for Virtual Concierge jobs?

Cities in Nebraska with the most Virtual Concierge job openings:

Virtual Concierge jobs near you
Infographic showing various Virtual Concierge job openings in Nebraska as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,934 per year, or $17.3 per hour.

Retirement Plan Manager

Patriot Growth Insurance Services, LLC

Omaha, NE • Remote

Full-time

Posted 2 days ago

New

Patriot Growth Insurance Services rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

223rd of 309 rated insurance

Job description

Retirement Plan Manager
The Olson Group | Omaha, NE | Remote | Full-Time
Why This Role Matters
As a Retirement Plan Manager, you'll play a central role in helping retirement plan and wealth clients achieve their financial goals while ensuring a seamless service experience. This position combines client relationship management, retirement plan operations, compliance oversight, and strategic coordination to deliver high-quality retirement solutions and support long-term business growth.
You'll partner closely with advisors, clients, vendors, and internal stakeholders to ensure retirement plans are administered accurately and efficiently. Your expertise will help drive operational consistency, strengthen client relationships, and identify opportunities to enhance service offerings across the retirement and wealth platform.
Work Arrangement
This is a full-time remote position reporting to our Omaha, Nebraska office.
How You'll Make an Impact
  • Lead day-to-day administration and service delivery for retirement plans, including 401(k), 403(b), 401(a), 457(b), and 414(h) plans.
  • Serve as the primary point of contact for retirement plan and individual wealth clients, providing responsive, knowledgeable support.
  • Coordinate client meetings, reviews, and ongoing service activities while maintaining accurate records and documentation within CRM systems.
  • Deliver participant education sessions that help individuals better understand retirement planning, investment options, and risk considerations.
  • Ensure plans remain compliant with applicable regulations through effective coordination with vendors, broker/dealers, and internal stakeholders.
  • Monitor key operational and client service metrics, using insights to improve processes and enhance the overall client experience.
  • Partner with advisors and internal teams to ensure consistent execution, effective communication, and high-quality client outcomes.
  • Identify opportunities to strengthen retirement service offerings and support continued business growth.
Who You Are
  • A relationship-focused professional who enjoys building trust and serving as a reliable advisor to clients.
  • Highly organized with the ability to manage multiple priorities while maintaining attention to detail.
  • Comfortable balancing strategic thinking with hands-on execution and day-to-day operational responsibilities.
  • Proactive in identifying challenges, solving problems, and improving processes.
  • A strong communicator who can explain complex retirement concepts in a clear and approachable manner.
  • Collaborative and team-oriented, with the ability to work effectively across multiple stakeholder groups.
  • Driven to deliver exceptional service and create positive client experiences.
What You BringDay One:
  • 5+ years of experience in retirement plan management, retirement services, or a related field.
  • Active Nebraska Life & Health Insurance License.
  • Series 6 or Series 7 license and Series 63, 65, or 66 licensing.
  • Strong knowledge of retirement plans, including 401(k), 403(b), 401(a), 457(b), and 414(h).
  • Experience using CRM platforms, with Salesforce experience preferred.
  • Proficiency in Microsoft Office Suite.
  • Bachelor's degree in Business, Finance, or a related field.
  • Strong communication, organizational, and problem-solving skills.
  • Demonstrated ability to manage multiple priorities while maintaining strong client relationships.
Valuable Additions:
  • Experience delivering participant education and retirement planning presentations.
  • Experience supporting both group retirement plans and individual wealth planning clients.
  • Advanced reporting, analytics, or operational performance tracking experience.
  • Experience working with broker/dealers, custodians, and retirement plan service providers.
  • A track record of identifying and implementing process improvements that enhance client service and operational consistency.
Real Benefits for Real Life
At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits.
Highlights Include:
  • Multiple medical plan options, with preventive care covered at 100%
  • Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
  • Employer-paid short-term and long-term disability coverage
  • Paid parental leave
  • Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
  • Competitive 401(k) company match to help you build your financial future
  • Comprehensive dental and vision coverage
  • Employee Assistance Program with confidential mental health, legal, financial, and work-life support
About Patriot Growth Insurance Services
At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do.
Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them.
About Olson, A Division of Patriot Growth Insurance Services: The Olson Group, located in Omaha, Nebraska, is an employee benefits consulting firm with an emphasis in retirement planning and group insurance plans. Since its inception in 2003, The Olson Group has continued to provide outstanding customer service and retain 90% of its customers for more than 15 years.
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

Pay Range: Posted below*
*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team.

Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.

Pay Range
$60,000—$100,000 USD

What Patriot Growth Insurance Services employees say

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