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Job Description:

About DXC Technology

DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

AI Lead Engineer

Responsibilities:

• Understand the define technical vision, roadmap, and architecturefor Generative AI and Agentic AI capabilities within the Assure Build Platform, ensuring scalability, security, and enterprise readiness.

• Lead the design and implementationof core GenAI platform components, including:

  • Agentic AI and multiagent orchestration

  • RetrievalAugmented Generation (RAG) pipelines

  • LLM model selection, configuration, and prompt tooling

  • Model finetuning and customization pipelines

• Architect and govern AI agents capable of multistep reasoning, tool usage, memory management, and workflow orchestration, ensuring reliability, traceability, and controlled execution.

• Drive LLM inference optimizationinitiatives, including:

  • Prompt engineering and prompt tuning

  • Response and retrieval caching strategies

  • Latency reduction and throughput optimization

  • Cost governance across multiple model families

• Lead integration of Copilot Studio-based agentsinto Assure workflows, translating interaction history and usage patterns into reusable, productiongrade AI solutions.

• Partner closely with engineering, platform, product, and operations teamsto embed GenAI capabilities into highimpact Assure workflows such as migration acceleration, testing automation, performance analysis, and operational intelligence.

• Establish and enforce best practices for GenAI engineering, including secure prompt handling, evaluation frameworks, monitoring, logging, and responsible AI principles.

• Mentor and guide senior and junior engineers, cultivating deep technical expertise in GenAI, agentic systems, and platformfirst design.

• Promote a culture of innovation, experimentation, and learning, while maintaining strong governance, operational excellence, and longterm platform sustainability.

Minimum Qualifications

• 8+ yearsof professional software development experience building scalable, distributed, and maintainable systems.

• 3+ yearsof experience in a technical leadership role, guiding teams through complex architectural and design decisions and setting high standards for performance, reliability, and code quality.

• Deep, handson expertise in Large Language Models (LLMs), including:

  • Inferencing and runtime behavior

  • Embedding generation

  • Knowledge integration using RetrievalAugmented Generation (RAG)

• Strong, demonstrated experience with Agentic AI systems, including:

  • Design and implementation of singleagent and multiagent architectures

  • Multistep reasoning and planning

  • Toolcalling and workflow orchestration

  • Agent memory, state management, and traceability

  • Humanintheloop and controlled execution patterns

• Proven experience designing and delivering enterprisegrade GenAI platformsthat support:

  • Agent orchestration and lifecycle management

  • Prompt engineering, versioning, and governance

  • RAG integration and evaluation

  • Model selection, configuration, and deployment

• Experience finetuning, adapting, or customizing foundation models to improve taskspecific performance and domain alignment.

• Advanced knowledge of LLM and Agent inference optimization techniques, including prompt tuning, caching strategies, quantization, and latency reduction across different model families.

• Strong programming skills in Python (mandatory); experience with Java or equivalent languagesfor platform and systems engineering is a strong plus.

• Demonstrated ability to work crossfunctionallyand influence product and platform direction through technical leadership and usercentered thinking.

• Strong passion for operational excellence, observability, automation, and building secure, developerfriendly AI and Agentic AI infrastructure at scale.

• Bachelor's, Master's, or PhD degreein Computer Science, Engineering, or a related discipline, or equivalent practical experience.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for theFederal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.