Services include education and counseling addressing financial services that may include, but are ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. * Manages duty ...
Services include education and counseling addressing financial services that may include, but are ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. * Manages duty ...
Services include education and counseling addressing financial services that may include, but are ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. * Manages duty ...
Services include education and counseling addressing financial services that may include, but are ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. * Manages duty ...
Service Desk Analyst 1
Baton Rouge, LA · On-site
$17.75 - $24.25/hr
... chat, and remote access. Job Responsibilities: Technical Support: Diagnose, troubleshoot, and resolve customer IT incidents and service requests efficiently and effectively, ensuring customer ...
Service Desk Analyst 1
Baton Rouge, LA · On-site
$17.75 - $24.25/hr
... chat, and remote access. Job Responsibilities: Technical Support: Diagnose, troubleshoot, and resolve customer IT incidents and service requests efficiently and effectively, ensuring customer ...
Patient Services Representative - BRGP
Baton Rouge, LA · On-site
$15.25 - $19.50/hr
Essential Job Functions include, but are not limited to: 1. Customer Service * Respond to incoming calls, emails, and chat inquiries from patients, healthcare providers, and others with ...
Patient Services Representative - BRGP
Baton Rouge, LA · On-site
$15.25 - $19.50/hr
Essential Job Functions include, but are not limited to: 1. Customer Service * Respond to incoming calls, emails, and chat inquiries from patients, healthcare providers, and others with ...
Loan Sales Specialist
Denham Springs, LA · On-site
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... Sales, Collections or Customer Service experience * Bilingual - Spanish Location:
Loan Sales Specialist
Denham Springs, LA · On-site
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... Sales, Collections or Customer Service experience * Bilingual - Spanish Location:
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... Sales, Collections or Customer Service experience * Bilingual - Spanish Location:
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... Sales, Collections or Customer Service experience * Bilingual - Spanish Location:
Loan Sales Specialist
Denham Springs, LA · On-site
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ...
Loan Sales Specialist
Denham Springs, LA · On-site
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ...
Personal Financial Counselor, PFC, Baton Rouge, LA
Baton Rouge, LA · On-site
$58K - $93K/yr
Services include education and counseling addressing financial services that may include, but are ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. * Manages duty ...
Personal Financial Counselor, PFC, Baton Rouge, LA
Baton Rouge, LA · On-site
$58K - $93K/yr
Services include education and counseling addressing financial services that may include, but are ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. * Manages duty ...
Loan Sales Specialist
Gonzales, LA · On-site
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ...
Loan Sales Specialist
Gonzales, LA · On-site
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ...
Personal Financial Counselor, Assignment Ready Counselor, PFC, Louisiana
Baton Rouge, LA · On-site
$58K - $93K/yr
Services include education and counseling addressing financial services that may include, but are ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. * Manages duty ...
Personal Financial Counselor, Assignment Ready Counselor, PFC, Louisiana
Baton Rouge, LA · On-site
$58K - $93K/yr
Services include education and counseling addressing financial services that may include, but are ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. * Manages duty ...
Associate of Guest Solutions
Baton Rouge, LA · On-site
$14.25 - $17.25/hr
... manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store ...
Associate of Guest Solutions
Baton Rouge, LA · On-site
$14.25 - $17.25/hr
... manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store ...
Associate of Guest Solutions
Gonzales, LA · On-site
$12.75 - $15.50/hr
... manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store ...
Associate of Guest Solutions
Gonzales, LA · On-site
$12.75 - $15.50/hr
... manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store ...
Associate of Guest Solutions
Gonzales, LA · On-site
$12.75 - $15.50/hr
... manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store ...
Associate of Guest Solutions
Gonzales, LA · On-site
$12.75 - $15.50/hr
... manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store ...
Associate of Guest Solutions
Gonzales, LA · On-site
$12.75 - $15.50/hr
... manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store ...
Quick apply
Associate of Guest Solutions
Gonzales, LA · On-site
$12.75 - $15.50/hr
... manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store ...
Associate of Guest Solutions
Baton Rouge, LA · On-site
$14.25 - $17.25/hr
... manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store ...
Quick apply
Associate of Guest Solutions
Baton Rouge, LA · On-site
$14.25 - $17.25/hr
... manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store ...
Associate of Guest Solutions
Baton Rouge, LA · On-site
$14.25 - $17.25/hr
... manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store ...
Associate of Guest Solutions
Baton Rouge, LA · On-site
$14.25 - $17.25/hr
... manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store ...
Sales Business Retention Rep
Baton Rouge, LA · On-site
$40K - $45K/yr
Comfort leading virtual meetings and customer discussions using Microsoft Teams, WebEx, or similar * Proficiency with Microsoft Office tools; CRM experience preferred Preferred Experience: * 3+ years ...
Sales Business Retention Rep
Baton Rouge, LA · On-site
$40K - $45K/yr
Comfort leading virtual meetings and customer discussions using Microsoft Teams, WebEx, or similar * Proficiency with Microsoft Office tools; CRM experience preferred Preferred Experience: * 3+ years ...
Join the True Classic Team: Opportunity in LA
Baton Rouge, LA · On-site
$46K - $66K/yr
Participate in a paid virtual training session prior to activation. Qualifications * Proven experience in sales, retail, or brand ambassadorship. * Strong communication and customer service skills.
Join the True Classic Team: Opportunity in LA
Baton Rouge, LA · On-site
$46K - $66K/yr
Participate in a paid virtual training session prior to activation. Qualifications * Proven experience in sales, retail, or brand ambassadorship. * Strong communication and customer service skills.
Join the True Classic Team: Opportunity in LA
Baton Rouge, LA · On-site
$14.50 - $17.25/hr
Strong communication and customer service skills. * Ability to stand for 8+ hours and lift up to 25 ... Participate in a paid virtual training session prior to activation.
Join the True Classic Team: Opportunity in LA
Baton Rouge, LA · On-site
$14.50 - $17.25/hr
Strong communication and customer service skills. * Ability to stand for 8+ hours and lift up to 25 ... Participate in a paid virtual training session prior to activation.
Pharmacy Intern Grad
Walker, LA · On-site
$15.25 - $19/hr
Job Objectives Provides pharmacy consulting services to customers regarding the effective usage of ... In virtual environments, conducts virtual product review by following specific company procedures ...
Pharmacy Intern Grad
Walker, LA · On-site
$15.25 - $19/hr
Job Objectives Provides pharmacy consulting services to customers regarding the effective usage of ... In virtual environments, conducts virtual product review by following specific company procedures ...
Virtual Chat Customer Service information
See Baton Rouge, LA salary details
$9.69 - $11.10
3% of jobs
$11.10 - $12.51
9% of jobs
$13.76 is the 25th percentile. Wages below this are outliers.
$12.51 - $13.91
15% of jobs
$13.91 - $15.32
21% of jobs
The median wage is $15.48 / hr.
$15.32 - $16.72
18% of jobs
$17.43 is the 75th percentile. Wages above this are outliers.
$16.72 - $18.13
18% of jobs
$18.13 - $19.54
5% of jobs
$19.54 - $20.94
3% of jobs
$20.94 - $22.35
2% of jobs
$22.35 - $23.75
3% of jobs
$23.75 - $25.16
2% of jobs
$9
$16
$25
How much do virtual chat customer service jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for virtual chat customer service in Baton Rouge, LA is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.55 per hour, depending on experience, location, and employer.
How does a virtual chat customer service representative typically collaborate with other departments to resolve customer issues?
As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.
What is a virtual chat customer service representative?
A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.
What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?
| Aspect | Virtual Chat Customer Service | Virtual Phone Customer Service |
|---|---|---|
| Credentials | Basic customer service skills, sometimes certifications in communication | Similar credentials, often with additional phone etiquette training |
| Work Environment | Online chat platforms, remote from home | Call centers or remote, handling customer calls |
| Employer & Industry | Retail, tech, e-commerce companies | Telecommunications, retail, service industries |
| Search & Comparison | Often compared for remote customer support roles | Commonly compared with chat roles for communication methods |
Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.
What are the key skills and qualifications needed to thrive as a virtual chat customer service representative?
To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.
What are the most commonly searched types of Chat Customer Service jobs in Baton Rouge, LA? The most popular types of Chat Customer Service jobs in Baton Rouge, LA are:
What are popular job titles related to Virtual Chat Customer Service jobs in Baton Rouge, LA? For Virtual Chat Customer Service jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Virtual Chat Customer Service jobs in Baton Rouge, LA look for? The top searched job categories for Virtual Chat Customer Service jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Virtual Chat Customer Service jobs? Cities near Baton Rouge, LA with the most Virtual Chat Customer Service job openings:
$58K - $93K/yr
Full-time
Medical, Life
Re-posted 9 days ago
Magellan Health rating
8.1
Based on 28 frontline employees who took The Breakroom Quiz
Job description
This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is providing within scope and meets the needs of the installation.
May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree.
May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree.
3+ years of financial counseling experience.
Must be a U.S. citizen and speak fluent English.
If required by the contract, must be bilingual in English and Spanish.
Be able to obtain a favorably adjudicated Tier 2 investigation.
Must be able to pass the Congressionally Mandated Disclosures for Organizational Conflicts of Interest (OCI) process.
Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC).
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Provides personal financial counseling and management services directly to service members and their families.
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Assists service members in establishing a spending plan for extended absences.
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Develops and makes available informational financial materials to service members and families.
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Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.
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Responds to requests for age-appropriate classes or seminars.
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Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office.
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Manages duty to warn situations according to Department of Defense (DoD) protocol.
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Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.
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Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate.
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All other duties as assigned.
Other Job Requirements
Responsibilities
Bachelor's degree required.May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree.
May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree.
3+ years of financial counseling experience.
Must be a U.S. citizen and speak fluent English.
If required by the contract, must be bilingual in English and Spanish.
Be able to obtain a favorably adjudicated Tier 2 investigation.
Must be able to pass the Congressionally Mandated Disclosures for Organizational Conflicts of Interest (OCI) process.
Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC).
General Job Information
Title
Personal Financial Counselor, PFC, Baton Rouge, LAGrade
24Work Experience - Required
Financial CounselingWork Experience - Preferred
Education - Required
A Combination of Education and Work Experience May Be Considered., Bachelor'sEducation - Preferred
License and Certifications - Required
AFC - Accredited Financial Counselor - EnterpriseEnterpriseEnterprise, CFP - Certified Financial Planner - EnterpriseEnterpriseEnterprise, ChFC - Chartered Financial Consultant - EnterpriseEnterpriseEnterprise, DL - Driver License, Valid In State - OtherOtherOtherLicense and Certifications - Preferred
Salary Range
Salary Minimum:
$58,440Salary Maximum:
$93,500This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
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