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Virtual Chat Customer Service Jobs in Baton Rouge, LA

HMG Careers

Sales and Service Agent Remote

Monticello, LA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Livingston, LA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Jackson, LA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Convent, LA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Norwood, LA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Clinton, LA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Wilson, LA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Ventress, LA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Baton Rouge, LA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Clinton, NE · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsChat Customer Service JobsVirtual Chat Customer Service JobsVirtual Chat Customer Service Jobs in Baton Rouge, LA

Virtual Chat Customer Service information

See Baton Rouge, LA salary details

$9

$16

$25

How much do virtual chat customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for virtual chat customer service in Baton Rouge, LA is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.55 per hour, depending on experience, location, and employer.

What is a virtual chat customer service representative?

A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.

What are the key skills and qualifications needed to thrive as a virtual chat customer service representative?

To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.

How does a virtual chat customer service representative typically collaborate with other departments to resolve customer issues?

As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.

What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?

AspectVirtual Chat Customer ServiceVirtual Phone Customer Service
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional phone etiquette training
Work EnvironmentOnline chat platforms, remote from homeCall centers or remote, handling customer calls
Employer & IndustryRetail, tech, e-commerce companiesTelecommunications, retail, service industries
Search & ComparisonOften compared for remote customer support rolesCommonly compared with chat roles for communication methods

Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.

Are remote chat customer service jobs legit?

Remote chat customer service jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, computer literacy, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the opportunity before applying.

How do I become a virtual chat customer service agent?

To become a virtual chat customer service agent, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or messaging platforms. Many employers require previous customer service experience and basic computer skills; some may also prefer certifications in customer service or related fields. Training is often provided by the employer, and a reliable internet connection is essential for remote work.

What are the most commonly searched types of Chat Customer Service jobs in Baton Rouge, LA?

The most popular types of Chat Customer Service jobs in Baton Rouge, LA are:

What job categories do people searching Virtual Chat Customer Service jobs in Baton Rouge, LA look for?

The top searched job categories for Virtual Chat Customer Service jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Virtual Chat Customer Service jobs?

Cities near Baton Rouge, LA with the most Virtual Chat Customer Service job openings:

Virtual Chat Customer Service jobs near you
Infographic showing various Virtual Chat Customer Service job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,927 per year, or $16.3 per hour.

Remote Client Success Specialist | Customer Service | Work From Home | Weekly Pay

AO Globe Life

Baton Rouge, LA • On-site, Remote

Full-time

Medical, Life

Posted 27 days ago

Job description

Remote Client Success Specialist / Customer Service / Work From Home / Weekly Pay
Company: Globe Life AO
Location: 100% Remote (United States)
Job Type: Full-Time | Flexible Schedule | Training Provided
Build a Career Helping Families While Working From Home
Looking for a remote career where you can grow professionally, help others, and enjoy the flexibility of working from home?
Globe Life AO is seeking motivated Remote Client Success Specialists to provide exceptional customer service while helping working families understand their life, accident, and supplemental health insurance benefits. You'll connect with clients through scheduled Zoom and phone appointments, guide them through the enrollment process, answer questions, and build long-term relationships.
Whether you're launching a new career or bringing experience from another industry, we provide comprehensive training, mentorship, and licensing guidance to help you succeed.
• 100% Remote Work
• Qualified Leads Provided - No Cold Calling
• Full Training & Mentorship
• Leadership Opportunities Based on Performance
What You'll Do
  • Meet with clients virtually using Zoom and phone.
  • Welcome and onboard new clients through the enrollment process.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Answer client questions and provide outstanding customer service.
  • Recommend personalized solutions based on each client's needs.
  • Build long-term client relationships through trust and professionalism.
  • Maintain accurate documentation while ensuring compliance with company and state regulations.
  • Participate in weekly coaching, mentorship, and professional development.
Why Join Globe Life AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a work schedule that fits your lifestyle and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with performance-based incentives and long-term earning opportunities.
🎓 Comprehensive Training
Receive virtual onboarding, licensing guidance, one-on-one coaching, and continuous professional development.
📈 Career Growth
Advance into leadership opportunities through mentorship, performance, and ongoing development.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement
  • OPEIU Local 277 Union Representation (where applicable)
Recognition & Incentives
Top performers may qualify for company-sponsored incentive trips, leadership conferences, recognition programs, and team-building events.
Who We're Looking For
  • Strong communication and active listening skills.
  • Customer-focused mindset with a passion for helping others.
  • Positive attitude and willingness to learn.
  • Self-motivated, dependable, and organized.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.

Experience in customer service, retail, hospitality, healthcare, banking, education, administration, military, client success, or sales is welcomed-but not required.
Why Globe Life AO?
For more than 70 years, Globe Life AO has proudly served working families, veterans, labor union members, credit union members, and their families by providing trusted insurance solutions and exceptional client service.
Our mission is simple:
Protect Every Child. Serve All Working People.
We believe in promoting from within and investing in our people through mentorship, professional development, and long-term career opportunities.
Interview Process
All interviews are conducted virtually through Zoom, providing a convenient and professional hiring experience.
Ready to Build Your Future?
If you're looking for a rewarding remote customer service career where you can help families, develop professionally, and enjoy the flexibility of working from home, we'd love to hear from you.
Apply today and begin your journey with Globe Life AO.
Applicants must be physically located in and legally authorized to work in the United States.Globe Life AO
Work From Home. Help Families. Grow Your Career.

Apply