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Virtual Chat Customer Service Jobs in Baton Rouge, LA

Lead, Service Management

Baton Rouge, LA · On-site

$12.50 - $16.50/hr

US, Remote Role Overview Pearson Virtual Schools runs the technology platforms that thousands of ... and customer outcomes without direct authority. * Represent the function's service and security ...

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Virtual Chat Customer Service information

See Baton Rouge, LA salary details

$9

$16

$25

How much do virtual chat customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for virtual chat customer service in Baton Rouge, LA is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.55 per hour, depending on experience, location, and employer.

How does a virtual chat customer service representative typically collaborate with other departments to resolve customer issues?

As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.

What is a virtual chat customer service representative?

A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.

What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?

AspectVirtual Chat Customer ServiceVirtual Phone Customer Service
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional phone etiquette training
Work EnvironmentOnline chat platforms, remote from homeCall centers or remote, handling customer calls
Employer & IndustryRetail, tech, e-commerce companiesTelecommunications, retail, service industries
Search & ComparisonOften compared for remote customer support rolesCommonly compared with chat roles for communication methods

Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.

What are the key skills and qualifications needed to thrive as a virtual chat customer service representative?

To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.
What are the most commonly searched types of Chat Customer Service jobs in Baton Rouge, LA? The most popular types of Chat Customer Service jobs in Baton Rouge, LA are:
What are popular job titles related to Virtual Chat Customer Service jobs in Baton Rouge, LA? For Virtual Chat Customer Service jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Virtual Chat Customer Service jobs in Baton Rouge, LA look for? The top searched job categories for Virtual Chat Customer Service jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Virtual Chat Customer Service jobs? Cities near Baton Rouge, LA with the most Virtual Chat Customer Service job openings:
Infographic showing various Virtual Chat Customer Service job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,927 per year, or $16.3 per hour.

Flexible, Part-time Customer Service/Sales Representative

Vector Marketing

Baton Rouge, LA • On-site

Other

Re-posted 19 days ago


Vector Marketing rating

7.4

Company rating: 7.4 out of 10

Vector Marketing

Based on 6 frontline employees who took The Breakroom Quiz

6.5

Company rating compared to similar companies: 6.5 out of 10

Marketing agency average

Based on 1,383 frontline employees who took The Breakroom Quiz

The best things about working at Vector Marketing

  • 100%

    100% say they have opportunities for progression

    say they have opportunities for progression

  • 83%

    83% say they get enough training

    say they get enough training

  • 83%

    83% Most people recommend their team

    Most people recommend their team

Featured by Vector Marketing, based on 6 Breakroom Quiz responses from their frontline employees


Job description

Looking to enhance your resumé this fall?

Vector Marketing is filling part-time sales positions for this fall. Students have the opportunity to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments.

Previous sales experience or knowledge is not required, we provide all the training needed.

  • Excellent Pay – Great starting base pay per appointment that is not based on sales results, paid weekly. Opportunity to make more based on performance.
  • Solid Training – We’ve been training students to do well for over 35 years. Whether someone works with us short term or long term, the sales, networking, & communication skills they build are needed for any field.
  • Flexible Scheduling – We help our reps create a schedule that works best for them. Some work as much as possible, some work part-time, and many others choose to earn extra income around other commitments.
  • Choice of Location – Sales reps have an opportunity to interview, train, and work from wherever they are living and have an option to work from their school/home.

Basic Requirements:

  • Enjoy working with people
  • Willing to learn and apply new skills
  • Conditions apply

Working at Vector Marketing

Perks for frontline workers

From Vector Marketing, via Breakroom

  • Flexible Schedules

  • Paid Weekly

  • Advancement Opportunities

About Vector Marketing, in their own words

From Vector Marketing

Providing the professional foundation for the next generation through hands-on experience selling CUTCO® Cutlery.


What Vector Marketing employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom


Vector Marketing logo

About Vector Marketing

Sourced by ZipRecruiter

Vector Marketing is a renowned company based in Olean, NY, US operating in the sales industry. The company significantly represents CUTCO Cutlery, a leading line of kitchen cutlery, gifts, and accessories produced in the USA by the purely American brand, CUTCO Corporation. The company was founded in 1981 with the key mission to empower students and individuals by providing them with superior life skills such as communication, goal setting, and time management through sales of CUTCO products.

Industry

Marketing

Company size

501 - 1,000 Employees

Headquarters location

Olean, NY, US