$16.25 - $22.25/hr
... chat, etc. Accountable for meeting and maintaining standards for quality and productivity for all transactions as determined by area audit processes. Ensure each customer contact is handled in a ...
$16.25 - $22.25/hr
... chat, etc. Accountable for meeting and maintaining standards for quality and productivity for all transactions as determined by area audit processes. Ensure each customer contact is handled in a ...
Minneapolis, MN · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
New
Minneapolis, MN · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
New
Saint Cloud, MN · On-site
$47K - $81K/yr
Identifies and handles first level customer inquiries via phone, E-mail, chat and web ticketing ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Saint Cloud, MN · On-site
$47K - $81K/yr
Identifies and handles first level customer inquiries via phone, E-mail, chat and web ticketing ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Identifies and handles first level customer inquiries via phone, E-mail, chat and web ticketing ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Identifies and handles first level customer inquiries via phone, E-mail, chat and web ticketing ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Identifies and handles first level customer inquiries via phone, E-mail, chat and web ticketing ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Identifies and handles first level customer inquiries via phone, E-mail, chat and web ticketing ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Identifies and handles first level customer inquiries via phone, E-mail, chat and web ticketing ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Identifies and handles first level customer inquiries via phone, E-mail, chat and web ticketing ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Saint Cloud, MN · On-site
$47K - $81K/yr
Identifies and handles first level customer inquiries via phone, E-mail, chat and web ticketing ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Saint Cloud, MN · On-site
$47K - $81K/yr
Identifies and handles first level customer inquiries via phone, E-mail, chat and web ticketing ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Saint Cloud, MN · On-site
$18 - $20.29/hr
The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...
Saint Cloud, MN · On-site
$18 - $20.29/hr
The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...
Hamel, MN · On-site
$15.50 - $21.50/hr
... customer Service. major areas of accountability ... Processing orders via phone, mail, fax, email, or chat. * Overseeing the processing of orders ...
Hamel, MN · On-site
$15.50 - $21.50/hr
... customer Service. major areas of accountability ... Processing orders via phone, mail, fax, email, or chat. * Overseeing the processing of orders ...
Hamel, MN · On-site
$15.50 - $21.50/hr
... customer Service. major areas of accountability ... Processing orders via phone, mail, fax, email, or chat. * Overseeing the processing of orders ...
Hamel, MN · On-site
$15.50 - $21.50/hr
... customer Service. major areas of accountability ... Processing orders via phone, mail, fax, email, or chat. * Overseeing the processing of orders ...
Minneapolis, MN · On-site +1
$17.75 - $23.50/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Minneapolis, MN · On-site +1
$17.75 - $23.50/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Owatonna, MN · On-site
$19 - $21/hr
... use their customer service skills while expanding their financial skillset. You'll work ... through phone, chat, email, and other channels while identifying financial needs, offering ...
Owatonna, MN · On-site
$19 - $21/hr
... use their customer service skills while expanding their financial skillset. You'll work ... through phone, chat, email, and other channels while identifying financial needs, offering ...
Saint Paul, MN · On-site +1
$17.25 - $22.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Saint Paul, MN · On-site +1
$17.25 - $22.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Rochester, MN · On-site +1
$17.25 - $22.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Rochester, MN · On-site +1
$17.25 - $22.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Owatonna, MN · On-site
$19 - $21/hr
... use their customer service skills while expanding their financial skillset. You'll work ... through phone, chat, email, and other channels while identifying financial needs, offering ...
Owatonna, MN · On-site
$19 - $21/hr
... use their customer service skills while expanding their financial skillset. You'll work ... through phone, chat, email, and other channels while identifying financial needs, offering ...
Owatonna, MN · On-site +1
$19 - $21/hr
... use their customer service skills while expanding their financial skillset. You'll work ... through phone, chat, email, and other channels while identifying financial needs, offering ...
Owatonna, MN · On-site +1
$19 - $21/hr
... use their customer service skills while expanding their financial skillset. You'll work ... through phone, chat, email, and other channels while identifying financial needs, offering ...
Owatonna, MN · On-site
$19 - $21/hr
... use their customer service skills while expanding their financial skillset. You'll work ... through phone, chat, email, and other channels while identifying financial needs, offering ...
Quick apply
Owatonna, MN · On-site
$19 - $21/hr
... use their customer service skills while expanding their financial skillset. You'll work ... through phone, chat, email, and other channels while identifying financial needs, offering ...
Paynesville, MN · On-site
$26 - $28/hr
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. · Work directly with the Outside sales team to ensure orders are ...
Quick apply
Paynesville, MN · On-site
$26 - $28/hr
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. · Work directly with the Outside sales team to ensure orders are ...
Paynesville, MN · On-site
$17 - $22/hr
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. · Work directly with the Outside sales team to ensure orders are ...
Paynesville, MN · On-site
$17 - $22/hr
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. · Work directly with the Outside sales team to ensure orders are ...
Hamel, MN · On-site
$15.50 - $21.50/hr
... customer Service. major areas of accountability ... Processing orders via phone, mail, fax, email, or chat. * Overseeing the processing of orders ...
Hamel, MN · On-site
$15.50 - $21.50/hr
... customer Service. major areas of accountability ... Processing orders via phone, mail, fax, email, or chat. * Overseeing the processing of orders ...
$9.89 - $11.32
3% of jobs
$11.32 - $12.76
9% of jobs
$14.04 is the 25th percentile. Wages below this are outliers.
$12.76 - $14.19
15% of jobs
$14.19 - $15.62
21% of jobs
The median wage is $15.79 / hr.
$15.62 - $17.06
18% of jobs
$17.78 is the 75th percentile. Wages above this are outliers.
$17.06 - $18.49
18% of jobs
$18.49 - $19.93
5% of jobs
$19.93 - $21.36
3% of jobs
$21.36 - $22.79
2% of jobs
$22.79 - $24.23
3% of jobs
$24.23 - $25.66
2% of jobs
$9
$16
$25
| Aspect | Virtual Chat Customer Service | Virtual Phone Customer Service |
|---|---|---|
| Credentials | Basic customer service skills, sometimes certifications in communication | Similar credentials, often with additional phone etiquette training |
| Work Environment | Online chat platforms, remote from home | Call centers or remote, handling customer calls |
| Employer & Industry | Retail, tech, e-commerce companies | Telecommunications, retail, service industries |
| Search & Comparison | Often compared for remote customer support roles | Commonly compared with chat roles for communication methods |
Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.
Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.
Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.
The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks:
Company Snapshot
Key Responsibilities
Has daily interaction with customers and plays a pivotal role in maintaining a positive customer relationship through customer inquiries via phone, email, chat, etc.
Accountable for meeting and maintaining standards for quality and productivity for all transactions as determined by area audit processes.
Ensure each customer contact is handled in a manner consistent with the Clients brand and values to maintain customer satisfaction and retention.
Use analysis along with policies and procedures to resolve customer issues.
Assist with department projects as needed.
Performs other related duties as identified or assigned.
Qualifications, Experience, Knowledge and Skills
Customer service experience required, preferably in a call center environment.
Professional attitude and strong service orientation.
Effective analytical and decision-making skills.
Excellent verbal and written communication skills required with the ability to interact professionally with internal and external customers.
High motivation required with the ability to meet scheduled deadlines in a fast-paced, service-driven environment.
Strong organizational, problem solving, and time management skills required.
Working knowledge of computer systems including but not limited to MS office products.
To know more on this position or to schedule an interview, please contact;
Sanjay Nair
612-278-2368
