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Hourly Customer Service Representative Jobs in Minnesota

Triangle

Customer Service Representative

Brooklyn Park, MN

$16.75 - $22.75/hr

Job Title: Customer Service Representative (CSR) Company: Triangle Dies & Supplies (DFC ... Brooklyn Park, MN Job Type: Full-time | Hourly (Non-exempt) About Triangle Dies & Supplies Triangle ...

U-Haul

Customer Service Representative

Lakeville, MN · On-site

$11.41 - $12/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Pay Range is: $11.41 - $12 Hourly U-Haul is an equal opportunity employer. All applications for ...

Taco John's

Customer Service Representative

Sartell, MN · On-site

$12 - $15/hr

Customer Service Representative at Taco John's - $12-15/hour , Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in Sartell, MN! Looking for a part-time job that actually works around ...

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Hourly Customer Service Representative information

See Minnesota salary details

$9

$18

$26

How much do hourly customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for hourly customer service representative in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How many hours does an hourly customer service representative work?

Hourly customer service representatives typically work between 20 and 40 hours per week, with full-time roles often requiring 35 to 40 hours. Work schedules can include evenings, weekends, and holidays depending on the employer's hours of operation and staffing needs.

What are the most commonly searched types of Customer Service Representative jobs in Minnesota?

The most popular types of Customer Service Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Hourly Customer Service Representative jobs?

Cities in Minnesota with the most Hourly Customer Service Representative job openings:

Hourly Customer Service Representative jobs near you
Infographic showing various Hourly Customer Service Representative job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Customer Service Representative

Gotham Tax Service

Minneapolis, MN • On-site

$18 - $25/hr

Other

Posted 15 days ago

Job description

Job Duties

  • This is a seasonal CSR position for the 2027 tax season. Schedules include daytime and Saturday hours. Employees may be scheduled for either full-time or part-time hours based on business need and employee availability.

  • Learn and follow company procedures and confidentiality requirements

  • Greeting clients and creating a welcoming office environment

  • Answer incoming phone calls and direct clients appropriately

  • Schedule, confirm, and manage client appointments

  • Assist clients in completing intake forms and required documentation

  • Receive and organize client documents for tax preparation

  • Scan and upload client documents into the company system

  • Manage document watch folders and ensure files are routed correctly

  • Assist tax preparers with administrative support as needed

  • Track client document status and follow up when additional information is required

  • Maintain confidentiality of all client information in accordance with company policies

  • Maintain organized reception and waiting areas

  • Assist with basic office administrative tasks when needed

  • Other duties as assigned which may include supporting other offices when necessary

Minimum Education Required

High school diploma or GED required

Additional education in business, accounting, or customer service is a plus

Minimum Experience Required

One year of customer service, receptionist, administrative assistant, or office support experience preferred

Strong computer, phone and data entry skills

Excellent communication, organizational, and customer service skills

Ability to handle confidential information professionally and with discretion

Shift

First (Day)

Number of Openings

2

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

Yes

Physical Required

No

Drug Test Required

No

Compensation

$18.00 - $25.00 / Hourly

Additional Compensation

Starting pay is based on experience, qualifications, and customer service experience

Opportunities for returning seasonal employment may be available based on performance and business needs

Postal Code

55422

Job Type

Full Time

Place of Work

On-site

Requisition ID

CSR-002

Job Benefits

MN ESST (Earned Sick and Safe Time)

Flexible scheduling based on business needs

Paid training

Employee discount on tax preparation services

Apply