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Virtual Case Manager Jobs in New York (NOW HIRING)

BronxWorks

Case Manager

Manhattan, NY · On-site

$22 - $28.50/hr

Responsibilities Deliver virtual client services, including intake, needs assessment, and ... Manage an active caseload by responding to hotline calls from clients seeking eviction‐prevention ...

BronxWorks

Case Management Supervisor - 5036

Bronx, NY · On-site

$79.31K - $84.31K/yr

Review physical and virtual case records and reports at least monthly. * Direct staff interventions ... Provide each Case Manager with yearly performance appraisals. * Assist in the development and ...

BronxWorks

Case Manager - 4965

Bronx, NY · On-site

$52K - $55K/yr

Deliver virtual client services, including intake, needs assessment, and development of ... Manage an active caseload by responding to hotline calls from clients seeking eviction‑prevention ...

BronxWorks

Case Manager - 5006

Bronx, NY · On-site

$26 - $31.13/hr

As a case manager, you will play a critical role in helping individuals and families at risk of ... virtual/in person unit inspections, and follow up with external parties. You will connect clients ...

BronxWorks

Case Manager - 5006

Bronx, NY · On-site

$26 - $31.13/hr

As a case manager, you will play a critical role in helping individuals and families at risk of ... virtual/in person unit inspections, and follow up with external parties. You will connect clients ...

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How much do virtual case manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual case manager in New York is $27.08, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $29.47 per hour, depending on experience, location, and employer.

What is a Virtual Case Manager job?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive in the Virtual Case Manager position, and why are they important?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What does a typical day look like for a Virtual Case Manager?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.
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Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in New York as of May 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $56,336 per year, or $27.1 per hour.
Virtual Case Manager - Eviction Prevention & Benefits

Virtual Case Manager - Eviction Prevention & Benefits

BronxWorks

Manhattan, NY • On-site

$22 - $28.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

BronxWorks rating

6.4

Company rating: 6.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

A community service organization in New York seeks team members to support individuals in accessing essential public benefits and resources. The role involves delivering virtual client services, managing caseloads for eviction prevention, and conducting case assessments to improve economic stability. Ideal candidates will have skills in client advocacy and collaboration, and experience with case management.

This position offers the chance to make a meaningful impact in the Bronx community. #J-18808-Ljbffr

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