Call Center/Customer Service Rep
Mobile, AL · On-site
$15.50 - $19.75/hr
Minimum 2 years' experience in a call center environment required. * Experience in health/human ... Management"
Call Center/Customer Service Rep
Mobile, AL · On-site
$15.50 - $19.75/hr
Minimum 2 years' experience in a call center environment required. * Experience in health/human ... Management"
Call Center/Customer Service Rep
Auburn, AL · On-site
$13.25 - $17.25/hr
Minimum 2 years' experience in a call center environment required. * Experience in health/human ... Management"
Call Center/Customer Service Rep
Auburn, AL · On-site
$13.25 - $17.25/hr
Minimum 2 years' experience in a call center environment required. * Experience in health/human ... Management"
Call Center/Customer Service Rep
Eufaula, AL · On-site
$14.25 - $18.25/hr
Minimum 2 years' experience in a call center environment required. * Experience in health/human ... Management"
Call Center/Customer Service Rep
Eufaula, AL · On-site
$14.25 - $18.25/hr
Minimum 2 years' experience in a call center environment required. * Experience in health/human ... Management"
RN-Call Center
Birmingham, AL · On-site
$50 - $70/hr
- RN-Call Center (CGM00006) The RN-Call Center/Clinic Staff is responsible for delivering care to ... Support quality and fiscal goals for the department and institution, assist in inventory management ...
RN-Call Center
Birmingham, AL · On-site
$50 - $70/hr
- RN-Call Center (CGM00006) The RN-Call Center/Clinic Staff is responsible for delivering care to ... Support quality and fiscal goals for the department and institution, assist in inventory management ...
Work from Home - Pharmacy Tech Support/Call Center Rep (9a-6p ET) - National
Birmingham, AL · Remote
$18/hr
Recognize operational challenges and suggest recommendations to management, as necessary * Ability ... Call center experience required (3+ years preferred) * Experience in medical claim processing is a ...
Work from Home - Pharmacy Tech Support/Call Center Rep (9a-6p ET) - National
Birmingham, AL · Remote
$18/hr
Recognize operational challenges and suggest recommendations to management, as necessary * Ability ... Call center experience required (3+ years preferred) * Experience in medical claim processing is a ...
CALL CENTER REP
Huntsville, AL · On-site
$14.50 - $18.50/hr
Act as a liason between company and customers answering incoming telephone calls Meet quotas assigned by manager Follow up with internet leads and previous sales and service customers for service ...
CALL CENTER REP
Huntsville, AL · On-site
$14.50 - $18.50/hr
Act as a liason between company and customers answering incoming telephone calls Meet quotas assigned by manager Follow up with internet leads and previous sales and service customers for service ...
Customer Support/Call Center Manager (On-Site)
Birmingham, AL · On-site
$16 - $20.50/hr
Experience with contact center / help desk is required * Experience with tax and business license environment is desired * 5-10 Years of experience in Help Desk management is required. Knowledge ...
Quick apply
Customer Support/Call Center Manager (On-Site)
Birmingham, AL · On-site
$16 - $20.50/hr
Experience with contact center / help desk is required * Experience with tax and business license environment is desired * 5-10 Years of experience in Help Desk management is required. Knowledge ...
Spanish Speaking Call Center Representative (Remote - Alabama Only)
Birmingham, AL · On-site +1
$12/hr
A Call Center Receptionist provides a high level of customer service to patients (and their parents ... Ability to self manage * Must live in Alabama SALARY * Starting rate - $12.00/hr with increases and ...
Spanish Speaking Call Center Representative (Remote - Alabama Only)
Birmingham, AL · On-site +1
$12/hr
A Call Center Receptionist provides a high level of customer service to patients (and their parents ... Ability to self manage * Must live in Alabama SALARY * Starting rate - $12.00/hr with increases and ...
A Call Center Receptionist provides a high level of customer service to patients (and their parents ... Ability to self manage * Must live in Alabama SALARY * Starting rate - $12.00/hr with increases and ...
A Call Center Receptionist provides a high level of customer service to patients (and their parents ... Ability to self manage * Must live in Alabama SALARY * Starting rate - $12.00/hr with increases and ...
BPO Call Center - Vendor Operations Manager
Birmingham, AL · Hybrid
$83K - $125K/yr
... Manager is responsible for overseeing day-to-day performance across multiple business process outsourcing (BPO) partners supporting our enterprise contact center operations (~600 agents). This is ...
BPO Call Center - Vendor Operations Manager
Birmingham, AL · Hybrid
$83K - $125K/yr
... Manager is responsible for overseeing day-to-day performance across multiple business process outsourcing (BPO) partners supporting our enterprise contact center operations (~600 agents). This is ...
Data Center Manager
Anniston, AL · On-site
$90 - $140/hr
About the Role We're looking for a Data Center Manager to join our team during an exciting phase of ... Various Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and ...
Data Center Manager
Anniston, AL · On-site
$90 - $140/hr
About the Role We're looking for a Data Center Manager to join our team during an exciting phase of ... Various Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and ...
Data Center Manager
Anniston, AL · On-site
$147K/yr
About the Role We're looking for a Data Center Manager to join our team during an exciting phase of ... Various Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and ...
Data Center Manager
Anniston, AL · On-site
$147K/yr
About the Role We're looking for a Data Center Manager to join our team during an exciting phase of ... Various Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and ...
Data Center Manager
Anniston, AL · On-site
$147K/yr
About the Role We're looking for a Data Center Manager to join our team during an exciting phase of ... Various Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and ...
Quick apply
Data Center Manager
Anniston, AL · On-site
$147K/yr
About the Role We're looking for a Data Center Manager to join our team during an exciting phase of ... Various Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and ...
Contact Center Agent I
Tuscaloosa, AL · On-site
$14.50 - $19.75/hr
High School Diploma or GED and previous customer service or call center experience are required. * The ideal candidate will be passionate about providing exceptional, professional customer service.
Contact Center Agent I
Tuscaloosa, AL · On-site
$14.50 - $19.75/hr
High School Diploma or GED and previous customer service or call center experience are required. * The ideal candidate will be passionate about providing exceptional, professional customer service.
Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...
Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...
Work from Home
Birmingham, AL · Remote
$18/hr
Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...
Work from Home
Birmingham, AL · Remote
$18/hr
Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...
Confirmations Assistant
Odenville, AL · On-site
$15 - $18/hr
Call Center Manager About the Role We're looking for an Appointment Confirmation Specialist to join our call center team. In this role, you'll be responsible for confirming scheduled appointments ...
Quick apply
Confirmations Assistant
Odenville, AL · On-site
$15 - $18/hr
Call Center Manager About the Role We're looking for an Appointment Confirmation Specialist to join our call center team. In this role, you'll be responsible for confirming scheduled appointments ...
Test Center Administrator (FT)
Huntsville, AL · On-site
$13 - $15.75/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Huntsville, AL 35806 TEST CENTER ADDRESS: 210 ... Minimum of one year of customer service experience required, in person (call center, retail ...
Test Center Administrator (FT)
Huntsville, AL · On-site
$13 - $15.75/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Huntsville, AL 35806 TEST CENTER ADDRESS: 210 ... Minimum of one year of customer service experience required, in person (call center, retail ...
Test Center Administrator (FT)
Huntsville, AL · On-site
$13 - $15.75/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Huntsville, AL 35806 TEST CENTER ADDRESS: 210 ... Minimum of one year of customer service experience required, in person (call center, retail ...
Test Center Administrator (FT)
Huntsville, AL · On-site
$13 - $15.75/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Huntsville, AL 35806 TEST CENTER ADDRESS: 210 ... Minimum of one year of customer service experience required, in person (call center, retail ...
Test Center Administrator (FT)
$13 - $15.75/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Huntsville, AL 35806 TEST CENTER ADDRESS: 210 ... Minimum of one year of customer service experience required, in person (call center, retail ...
Test Center Administrator (FT)
$13 - $15.75/hr
Test Center Manager DEPARTMENT: Test Center LOCATION: Huntsville, AL 35806 TEST CENTER ADDRESS: 210 ... Minimum of one year of customer service experience required, in person (call center, retail ...
Virtual Call Center Manager information
What is a virtual call center manager?
A Virtual Call Center Manager is a professional responsible for overseeing the operations of a call center where agents work remotely, rather than from a physical office. Their duties include managing staff, monitoring performance metrics, ensuring high-quality customer service, and implementing technology solutions to support remote teams. They also handle scheduling, training, and resolving escalated customer issues. This role requires strong leadership, communication, and organizational skills, as well as familiarity with call center software and remote work best practices.
What are some common challenges faced by virtual call center managers and how can they be addressed?
Virtual Call Center Managers often face challenges such as maintaining team engagement, monitoring performance remotely, and ensuring consistent communication across dispersed teams. To address these, managers can implement regular video check-ins, use performance tracking software, and foster a strong team culture through virtual team-building activities. Additionally, clear communication protocols and ongoing training help ensure everyone stays aligned with company goals and service standards.
What are the key skills and qualifications needed to thrive as a virtual call center manager, and why are they important?
To thrive as a Virtual Call Center Manager, you need strong leadership, organizational skills, and experience in customer service management, typically supported by a relevant degree or equivalent experience. Familiarity with call center management software (such as Five9 or Zendesk), CRM systems, and workforce management tools is essential, and certifications like COPC or CCMP are advantageous. Excellent communication, problem-solving abilities, and the capacity to motivate remote teams are standout soft skills in this role. These skills ensure efficient operations, high team performance, and superior customer satisfaction in a virtual environment.
What are the most commonly searched types of Virtual Call Center jobs in Alabama?
The most popular types of Virtual Call Center jobs in Alabama are:
What are popular job titles related to Virtual Call Center Manager jobs in Alabama?
For Virtual Call Center Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Manager jobs in Alabama look for?
The top searched job categories for Virtual Call Center Manager jobs in Alabama are:
What cities in Alabama are hiring for Virtual Call Center Manager jobs?
Cities in Alabama with the most Virtual Call Center Manager job openings:
$15.50 - $19.75/hr
Full-time
Re-posted 21 days ago
Automated Health Systems rating
6.0
Based on 42 frontline employees who took The Breakroom Quiz
193rd of 226 rated it services
Job description
Automated Health Systems has Customer Service Representative positions available. These positions are remote but will require you to pick up equipment in Tallahassee, Florida.
Responsibilities:
Benefits:
Qualifications:
AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"
Responsibilities:
- Assisting individuals with information and support regarding benefits.
- Providing accurate and consistent information.
- Providing quality customer service and support.
Benefits:
- Employee Wellness Program
- Comprehensive and ongoing training
- Strong company culture with career growth opportunities
Qualifications:
- Minimum 2 years' experience in a call center environment required.
- Experience in health/human services and knowledge of Medicaid preferred.
- Strong PC proficiency required.
- High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
- Bilingual skills a plus.
AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"
What Automated Health Systems employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Automated Health Systems
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Pittsburgh, PA, US
Year founded
1979