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Virtual Banking Jobs in Springfield, MO (NOW HIRING)

OMB Bank

Senior Network Engineer

Springfield, MO · On-site

$88K - $121K/yr

... banking compliance requirements. · Azure & M365 Administration: Administer Microsoft Azure (virtual networks, VMs, Azure AD) and the full Microsoft 365 tenant including Exchange Online, Teams, and ...

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Virtual Banking information

See Springfield, MO salary details

$10

$22

$30

How much do virtual banking jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for virtual banking in Springfield, MO is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $24.90 per hour, depending on experience, location, and employer.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

How does a Virtual Banking professional typically collaborate with clients and internal teams to deliver seamless digital banking services?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a Virtual Banking Specialist, and why are they important?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.
What are the most commonly searched types of Banking jobs in Springfield, MO? The most popular types of Banking jobs in Springfield, MO are:
What are popular job titles related to Virtual Banking jobs in Springfield, MO? For Virtual Banking jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Virtual Banking jobs in Springfield, MO look for? The top searched job categories for Virtual Banking jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Virtual Banking jobs? Cities near Springfield, MO with the most Virtual Banking job openings:
Virtual Banking jobs near you
Infographic showing various Virtual Banking job openings in Springfield, MO as of June 2026, with employment types broken down into 2% As Needed, 79% Full Time, 13% Part Time, 2% Temporary, and 4% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $46,162 per year, or $22.2 per hour.
Part-Time Interactive Teller

Part-Time Interactive Teller

The Bank of Missouri

Springfield, MO • On-site

$13.75 - $17/hr

Other

Retirement, PTO

Posted 18 days ago

Job description

Hours:

Monday through Friday (10am to 7pm) and Saturdays (7am to 2pm). Some flexibility available depending on candidate's availability. 

Working at The Bank of Missouri

At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.

About our Company

Staying in business for more than 127 years is hard. Really hard. But, thanks to our great customers in the communities we serve and our entire team, we’ve grown from one bank, once known as The Bank of Perryville, to now 35 locations in 25 communities across Missouri. 

If you think about it, since 1891 when the bank was founded, we’ve endured many events: the Great Depression, two World Wars and the Financial Crisis of 2007-2008.  We are a growing, $1.7 billion institution with plans to further expand as opportunities present themselves. With our roots firmly planted in Perryville, Missouri, we continue to grow; evolving and expanding with our amazing team, customers and communities. 

Those principles are the reason we are still in business today: caring for people and communities is our foundation. With every financial decision we make, we bear those values in mind, every time. We are proud, but above all, very privileged to say, “We’ve been community banking since 1891.” We look forward to the bright future which lies ahead for the shareholders, employees, customers and communities served by The Bank of Missouri.

About this job:

As an Interactive Teller you will use our Interactive Teller Machines (similar to an ATM but with an interactive screen) to provide our customers with a variety of account-related service assistance in a prompt, professional and courteous manner while maintaining the confidentiality of the Bank’s records and member transactions. Interactive Tellers act as the Bank’s personal representative with customers by building strong relationships between the customer and the Bank. The right person for this job will be able to consistently demonstrate exceptional customer service standards, be professional and friendly at all times, and will be willing to work flexible work shifts to accommodate the extended operating hours and business needs of the Interactive Teller Center.

Here are some of the great benefits you will enjoy as a member of our team:

  • Competitive Salary
  • Personal paid time off, as eligible
  • 401K and Employee Stock Option Plan, as eligible
  • Fitness reimbursement
  • Learning, development and growth opportunities

As an Interactive Teller, you will:

  • Handle all phases of ITM transactions including but not limited deposits, withdrawals, transfers and payments.
  • Ability to work multiple programs simultaneously to complete the customer’s transactions.
  • Balance ‘virtual vaults’ at the end of each shift.
  • Complete all government-mandated reports related to large cash transactions independently.
  • Verify endorsements as required by ITM operational policies.
  • Promote strong and lasting relationships by providing excellent service.
  • Resolve customer requests through proficient use of the system tools.
  • Work independently to analyze, research and resolve medium to high complexity problems.
  • Adhere to regulatory rules and Bank policies.
  • Assist in identifying suitable products and services for customers’ financial needs.
  • Meet service level goals and expectations related to department and company objectives.
  • Maintain confidentiality and security of customer information according to regulatory and organization guidelines and policies.

Qualifications for Success:

  • High School diploma or equivalent
  • Working knowledge of bank products and services. Experience in a teller role in a financial institution preferred
  • Excellent customer service skills
  • Excellent communication (verbal, written and listening) skills: interpersonal communication skills
  • Demonstrate ability to process and complete teller transactions in a non-traditional teller environment while offering excellent member service that promotes the Bank’s technology initiatives
  • Proficient telephone etiquette skills including the ability to speak clearly and concisely with customers and the ability to effectively communicate with people at all levels and from various backgrounds
  • Demonstrates ability to assess risk, exercise discretion and handle sensitive and confidential information or issues
  • Demonstrate understanding of fraud and other risks associates with ITM transactions
  • Ability to troubleshoot ITM technical issues
  • Effective decision making and problem solving
  • Flexibility with work schedule

The Bank of Missouri is an Equal Opportunity Employer

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