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Virtual Banking Jobs in Michigan (NOW HIRING)

Superior National Bank

Universal Banker

Troy, MI · On-site

$17 - $21.25/hr

... mobile banking, personal finance, remote deposit capture.) Assists customer with self-service devices, whether in-person or remotely in a virtual capacity Other duties as assigned. Education ...

Superior National Bank

Universal Banker

Troy, MI · On-site

$17 - $21.50/hr

... banking, personal finance, remote deposit capture.) * Assists customer with self-service devices, whether in-person or remotely in a virtual capacity. * Other duties as assigned. Education ...

SNB Technologies

Universal Banker

Troy, MI · On-site

$17 - $21.25/hr

... banking, personal finance, remote deposit capture.) * Assists customer with self-service devices, whether in-person or remotely in a virtual capacity. * Other duties as assigned. Education ...

Lifepoint Health

Blood Bank Technician

Marquette, MI · On-site

UP Health System- Marquette Donor Technician- Blood Bank Full Time 1.0 FTE 40 Hours Week Varied ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Blood Bank Technician

Marquette, MI

UP Health System- Marquette Donor Technician- Blood Bank Full Time 1.0 FTE 40 Hours Week Varied ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Blood Bank Technician

Marquette, MI · On-site

UP Health System- Marquette Donor Technician- Blood Bank- Hospital PRN Varied Shifts This position ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Blood Bank Technician

Marquette, MI · On-site

UP Health System- Marquette Donor Technician- Blood Bank- Hospital PRN Varied Shifts This position ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Blood Bank Technician

Marquette, MI · On-site

UP Health System- Escanaba Donor Technician- Blood Bank Full Time 1.0 FTE 40 Hours Week Varied ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Blood Bank Technician

Marquette, MI · On-site

UP Health System- Escanaba Donor Technician- Blood Bank Full Time 1.0 FTE 40 Hours Week Varied ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Fifth Third

Learning Facilitator

Farmington Hills, MI · On-site

$55 - $75/hr

Make banking a Fifth Third better** We connect great people to great opportunities. Are you ready ... Actively involves all participants, whether virtual or in person; encourages an open exchange of ...

Fifth Third

Learning Facilitator

Farmington Hills, MI · On-site

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to ... Actively involves all participants, whether virtual or in person; encourages an open exchange of ...

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Virtual Banking information

See Michigan salary details

$10

$21

$29

How much do virtual banking jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual banking in Michigan is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.89 per hour, depending on experience, location, and employer.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a virtual banking specialist?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.

How does a virtual banking professional typically collaborate with clients and internal teams?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

Can you work remotely for a virtual banking job?

Virtual banking jobs often offer remote work options, allowing employees to perform tasks such as customer service, account management, and financial advising from home. These roles typically require strong communication skills, familiarity with banking software, and sometimes specific certifications, with many companies providing the necessary tools for remote access.

Do virtual banking work from home?

Virtual banking jobs often allow employees to work from home, especially roles in customer service, account management, or technical support. These positions typically require a reliable internet connection, relevant skills, and sometimes specific certifications, with many companies offering remote work options as part of their employment structure.

How does virtual banking work?

Virtual banking involves managing financial transactions and accounts through online platforms or mobile apps without visiting a physical branch. Virtual banking professionals typically use digital tools, customer service skills, and security protocols to assist clients and process transactions remotely.

What are the most commonly searched types of Banking jobs in Michigan?

The most popular types of Banking jobs in Michigan are:

What are popular job titles related to Virtual Banking jobs in Michigan?

For Virtual Banking jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Virtual Banking jobs in Michigan look for?

The top searched job categories for Virtual Banking jobs in Michigan are:

What cities in Michigan are hiring for Virtual Banking jobs?

Cities in Michigan with the most Virtual Banking job openings:

Virtual Banking jobs near you
Infographic showing various Virtual Banking job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $44,232 per year, or $21.3 per hour.

Bilingual Online Branch Supervisor - 9AM-6PM Shift

First National Bank of America

East Lansing, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

First National Bank of America is seeking client-focused Bilingual Supervisor with a servant heart to lead our Online Branch. This candidate will oversee a team of virtual bankers who provide exceptional service & sales support to customers in both English and Spanish. This role ensures that the virtual branch delivers on service, sales, compliance, and operational excellence while fostering a high-performance culture.

This role is On-site at our East Lansing Headquarters

Schedule - Monday to Friday 9am-6pm

  • Answer inquiries regarding checking, savings, CD's, IRA's, online banking and home equity products
  • Resolve complex account issues and ensure client satisfaction
  • Lead, motivate, and coach a team of virtual bankers to meet individual and branch performance goals by providing regular feedback, performance reviews, and development plans, while fostering a culture of accountability, collaboration, and client-first service
  • Drive deposit, lending, and cross-sell growth through coaching
  • Support bankers in uncovering client needs and recommending suitable products
  • Ensure all transactions comply with bank policies, procedures, and regulatory standards (e.g., BSA, AML)
  • Maintain accurate client records and follow up on pending documentation

Key Skills & Qualifications:

  • Bilingual fluency (e.g., English & Spanish) - verbal and written
  • Strong knowledge of deposit and consumer lending products
  • Exceptional interpersonal, communication & leadership skills
  • Experience with Jack Henry preferred
  • Ability to work in a goal-oriented, team-focused environment
  • Prior banking or financial services experience (minimum 1 year)
  • Ability to quickly course correct and adapt in culture of change

Employee benefits

  • Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
  • Dental - Premiums as low as $0.00
  • Vision - Low premium Plan
  • Discounted childcare
  • Pet Insurance
  • Paid Time Off (PTO)
  • 401k with employer match
  • Adjustable desks that can be raised or lowered to sit or stand

Apply