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Virtual Banker Jobs in Connecticut (NOW HIRING)

Ion Bank

Contact Center Trainer

Naugatuck, CT · On-site

$51K - $71K/yr

... or retail banking environment. * Previous experience in training, coaching, learning and development, or workforce development, preferred. * Experience facilitating instructor-led and virtual ...

Ion Bank

Contact Center Trainer

Naugatuck, CT · On-site

$24.59 - $34.43/hr

... or retail banking environment. * Previous experience in training, coaching, learning and development, or workforce development, preferred. * Experience facilitating instructor-led and virtual ...

Synchrony

VP, Consumer Bank - Product

Stamford, CT · On-site

The VP, Consumer Bank Product is responsible for the management of Synchrony's Consumer Bank ... You will be required to commute to your nearestHub (either virtual or physical) for in-person ...

Stbancorp

$16 - $20/hr

Demonstrates knowledge of Consumer Bank Customer Service Standards & offer each customer ... Attends and successfully completes training as needed (virtual, in-person, online BVS, etc.

Advancing CT Together

Be Seen First

Accounting Specialist

Hartford, CT · On-site

$45K - $52K/yr

Accounts Receivable: o Record weekly receipts; o Make bank deposits and intra-bank transfers; o ... virtual) is expected Comfortable working in a sex positive environment where HIV/STIs, sexual ...

ClifyX

ServiceNow FSO Developer

Stamford, CT · On-site

$57.50 - $79.25/hr

ServiceNow CIS FSO (Insurance and Banking & Wealth Management) with CSM professional suite • ... virtual teams across multiple locations. • Experience working in Agile environment using SCRUM ...

Northern Trust

New Business Specialist

Greenwich, CT

$90K - $154K/yr

... banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful ... virtual) * Conduct outreach and mail/email campaigns to share key content with target prospects

Northern Trust Corp

New Business Specialist

Columbia, CT · On-site

$100 - $125/hr

At direction of RDs, initiate and follow through on requests for banking, brokerage and other NT ... virtual) * Conduct outreach and mail/email campaigns to share key content with target prospects

Aston Carter

Staff Accountant

Hartford, CT · On-site

$35/hr

Experience working with banking platforms such as PNC or similar systems is an advantage ... If interested please book a virtual meeting with me here: Job Type & Location This is a Contract ...

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Virtual Banker information

See Connecticut salary details

$12

$19

$26

How much do virtual banker jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual banker in Connecticut is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $21.49 per hour, depending on experience, location, and employer.

What is a virtual banker?

A Virtual Banker is a customer service and financial support professional who assists clients with banking needs remotely, typically via phone, chat, or online platforms. They help customers with account inquiries, transactions, loan applications, and technical support, ensuring a seamless digital banking experience. This role requires strong communication skills, financial knowledge, and the ability to resolve customer concerns efficiently. Virtual Bankers play a crucial role in enhancing customer satisfaction and promoting banking products and services.

What does a virtual banker do?

A Virtual Banker’s workday usually involves conducting client consultations via video calls, phone, or secure messaging platforms, assisting customers with account inquiries, transactions, and financial advice. You will frequently use online banking tools and CRMs to manage client relationships and document interactions. While much of the work is independent, Virtual Bankers regularly collaborate with loan officers, branch managers, and support staff through virtual meetings and shared platforms to resolve complex issues and ensure seamless service. This hybrid approach allows Virtual Bankers to deliver personalized service while remaining connected with their team and the larger financial institution. The role offers dynamic interaction and the satisfaction of helping clients achieve their financial goals from a remote workspace.

What skills and qualifications are needed to thrive as a virtual banker?

To thrive as a Virtual Banker, you need a strong understanding of banking products, financial regulations, and customer relationship management, ideally supported by relevant education or experience in finance or banking. Proficiency with digital banking platforms, customer management systems (CRMs), and secure communication tools is commonly required. Strong communication, problem-solving abilities, and a focus on customer service help set top candidates apart. These skills and qualifications are essential for building client trust, efficiently handling remote transactions, and ensuring compliance in a virtual banking environment.

What are the most commonly searched types of Banker jobs in Connecticut?

The most popular types of Banker jobs in Connecticut are:

What are popular job titles related to Virtual Banker jobs in Connecticut?

For Virtual Banker jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Virtual Banker jobs in Connecticut look for?

The top searched job categories for Virtual Banker jobs in Connecticut are:

Virtual Banker jobs near you
Infographic showing various Virtual Banker job openings in Connecticut as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 2% Temporary, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $41,148 per year, or $19.8 per hour.

Contact Center Trainer

Ion Bank

Naugatuck, CT • On-site

$51K - $71K/yr

Full-time

Life, Retirement, PTO

Posted 10 days ago

Job description

Job Type:
Hourly, Full Time 
 

Who We are:

At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.

As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!

Who we are seeking for this role:

The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion’s service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people.

As a Contact Center Trainer you are responsible for:

Designing, delivering, and evaluating training programs that enhance employee performance, customer service skills, product knowledge, systems proficiency, and compliance requirements. This role partners with call center leadership to ensure new hires and existing team members have the knowledge and skills necessary to provide exceptional customer experience and achieve operational goals.

Responsibilities:

  • Facilitate new hire onboarding and orientation programs.
  • Conduct classroom, virtual, and on-the-job training sessions.
  • Deliver training on customer service, communication techniques, call handling, systems, products, policies, and procedures.
  • Develop, update, and maintain training materials, job aids, presentations, and e-learning content.
  • Evaluate training effectiveness and revise programs based on feedback, quality scores, and business needs.
  • Ensure all training content aligns with company policies and regulatory requirements.
  • Identify skill gaps and develop targeted coaching plans.
  • Partner with supervisors and managers to improve employee performance and engagement.
  • Provide constructive feedback and reinforcement of best practices.

Education and Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, Education, Communications, or a related field preferred. Equivalent combination of education and experience may be considered.
  • 2-5 years of experience in a call center and/or retail banking environment.
  • Previous experience in training, coaching, learning and development, or workforce development, preferred.
  • Experience facilitating instructor-led and virtual training sessions preferred.

Benefits:

  • 401k and Employer Match
  • Life Insurance
  • Disability
  • Educational Assistance
  • Wellness Programs
  • Employee Assistance Program
  • 15 Paid Time Off Days 
  • 11 Paid Holidays
  • Job Shadowing
  • Volunteer Opportunities

Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.

Apply