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Virtual Bank Jobs in Connecticut (NOW HIRING)

Ion Bank

Contact Center Trainer

Naugatuck, CT

$51K - $71K/yr

... or retail banking environment. * Previous experience in training, coaching, learning and development, or workforce development, preferred. * Experience facilitating instructor-led and virtual ...

Ion Bank

Contact Center Trainer

Naugatuck, CT · On-site

$24.59 - $34.43/hr

... or retail banking environment. * Previous experience in training, coaching, learning and development, or workforce development, preferred. * Experience facilitating instructor-led and virtual ...

Synchrony

VP, Consumer Bank - Product

Stamford, CT

The VP, Consumer Bank Product is responsible for the management of Synchrony's Consumer Bank ... You will be required to commute to your nearestHub (either virtual or physical) for in-person ...

Stbancorp

$16 - $20/hr

Demonstrates knowledge of Consumer Bank Customer Service Standards & offer each customer ... Attends and successfully completes training as needed (virtual, in-person, online BVS, etc.

Advancing CT Together

Be Seen First

Accounting Specialist

Hartford, CT · On-site

$45K - $52K/yr

Accounts Receivable: o Record weekly receipts; o Make bank deposits and intra-bank transfers; o ... virtual) is expected Comfortable working in a sex positive environment where HIV/STIs, sexual ...

ClifyX

ServiceNow FSO Developer

Stamford, CT · On-site

$57.50 - $79.25/hr

ServiceNow CIS FSO (Insurance and Banking & Wealth Management) with CSM professional suite • ... virtual teams across multiple locations. • Experience working in Agile environment using SCRUM ...

Northern Trust Corp

New Business Specialist

Columbia, CT · On-site

$91 - $154/hr

At direction of RDs, initiate and follow through on requests for banking, brokerage and other NT ... virtual) * Conduct outreach and mail/email campaigns to share key content with target prospects

Aston Carter

Staff Accountant

West Hartford, CT · On-site

$35/hr

Experience working with banking platforms such as PNC or similar systems is an advantage ... If interested please book a virtual meeting with me here: Job Type & Location This is a Contract ...

Aston Carter

Staff Accountant

Hartford, CT · On-site

$35/hr

Experience working with banking platforms such as PNC or similar systems is an advantage ... If interested please book a virtual meeting with me here: Job Type & Location This is a Contract ...

Northern Trust

New Business Specialist

Greenwich, CT · On-site

$90K - $154K/yr

... banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful ... virtual) * Conduct outreach and mail/email campaigns to share key content with target prospects

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Virtual Bank information

See Connecticut salary details

$10

$23

$32

How much do virtual bank jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for virtual bank in Connecticut is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.06 per hour, depending on experience, location, and employer.

What is a virtual bank?

A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.

What are the typical daily responsibilities for employees working at a virtual bank?

At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.

What are the key skills and qualifications needed to thrive in the virtual bank position, and why are they important?

To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.

What does a virtual bank do?

A virtual bank is a financial institution that operates entirely online without physical branches. It provides banking services such as account management, deposits, withdrawals, loans, and payments through digital platforms, often using secure apps and websites. Virtual bank employees may handle customer support, fraud prevention, and digital transactions, requiring skills in financial technology and cybersecurity.

What are the most commonly searched types of Bank jobs in Connecticut?

The most popular types of Bank jobs in Connecticut are:

What are popular job titles related to Virtual Bank jobs in Connecticut?

For Virtual Bank jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Virtual Bank jobs in Connecticut look for?

The top searched job categories for Virtual Bank jobs in Connecticut are:

What cities in Connecticut are hiring for Virtual Bank jobs?

Cities in Connecticut with the most Virtual Bank job openings:

Virtual Bank jobs near you
Infographic showing various Virtual Bank job openings in Connecticut as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 60% Physical, 2% Hybrid, and 38% Remote job distribution, with an average salary of $48,276 per year, or $23.2 per hour.

Contact Center Trainer

Ion Bank

Naugatuck, CT

$51K - $71K/yr

Full-time

Life, Retirement, PTO

Posted 5 days ago

Job description

Job Type:
Hourly, Full Time 
 

Who We are:

At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.

As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!

Who we are seeking for this role:

The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion’s service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people.

As a Contact Center Trainer you are responsible for:

Designing, delivering, and evaluating training programs that enhance employee performance, customer service skills, product knowledge, systems proficiency, and compliance requirements. This role partners with call center leadership to ensure new hires and existing team members have the knowledge and skills necessary to provide exceptional customer experience and achieve operational goals.

Responsibilities:

  • Facilitate new hire onboarding and orientation programs.
  • Conduct classroom, virtual, and on-the-job training sessions.
  • Deliver training on customer service, communication techniques, call handling, systems, products, policies, and procedures.
  • Develop, update, and maintain training materials, job aids, presentations, and e-learning content.
  • Evaluate training effectiveness and revise programs based on feedback, quality scores, and business needs.
  • Ensure all training content aligns with company policies and regulatory requirements.
  • Identify skill gaps and develop targeted coaching plans.
  • Partner with supervisors and managers to improve employee performance and engagement.
  • Provide constructive feedback and reinforcement of best practices.

Education and Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, Education, Communications, or a related field preferred. Equivalent combination of education and experience may be considered.
  • 2-5 years of experience in a call center and/or retail banking environment.
  • Previous experience in training, coaching, learning and development, or workforce development, preferred.
  • Experience facilitating instructor-led and virtual training sessions preferred.

Benefits:

  • 401k and Employer Match
  • Life Insurance
  • Disability
  • Educational Assistance
  • Wellness Programs
  • Employee Assistance Program
  • 15 Paid Time Off Days 
  • 11 Paid Holidays
  • Job Shadowing
  • Volunteer Opportunities

Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.

Apply