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Virtual Bank Jobs in Baton Rouge, LA (NOW HIRING)

Universal Banker

Baton Rouge, LA · On-site

$15.50 - $19.25/hr

RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities * Drive an exceptional customer ... branch, virtual branch and customer experience center * Respond with a sense of urgency and ...

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... bank. Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School ...

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... bank. Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School ...

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... bank. Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School ...

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... bank. Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School ...

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... bank. Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School ...

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... bank. Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School ...

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... bank. Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School ...

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... bank. Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School ...

You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( noreply ... address, bank account, or check routing number) until you have worked with someone clearly ...

Virtual Bank information

See Baton Rouge, LA salary details

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How much do virtual bank jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for virtual bank in Baton Rouge, LA is $23.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.30 per hour, depending on experience, location, and employer.

Can I work remotely for a bank?

Virtual bank roles often offer remote work options, especially for customer service, IT, and administrative positions. However, some roles may require in-office presence or specific certifications, so availability depends on the position and employer policies.

What are the key skills and qualifications needed to thrive in the Virtual Bank position, and why are they important?

To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.

What job makes $10,000 a month without a degree?

In a virtual bank or related financial roles, high-paying positions such as financial advisors, sales managers, or software developers can earn $10,000 or more monthly without a formal degree, often relying on experience, skills, certifications, or self-education. Success in these roles typically depends on expertise, client relationships, or technical proficiency rather than formal academic credentials.

What are the typical daily responsibilities for employees working at a Virtual Bank?

At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.

What does a virtual banker do?

A virtual banker provides banking services remotely through digital channels such as online chat, video calls, or mobile apps. They assist customers with account management, financial advice, and transaction support, often using banking software and requiring strong communication skills. Virtual bankers typically work during regular banking hours and may need relevant certifications or training in banking products.

What is a Virtual Bank job?

A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.

How can I make 2000 a week working from home?

A Virtual Bank employee or remote financial professional can potentially earn $2000 a week by offering specialized services such as financial advising, loan processing, or customer support, often requiring relevant skills, certifications, and a reliable internet connection. Achieving this income level typically involves working full-time hours, gaining experience, and possibly handling multiple clients or accounts simultaneously.
What are the most commonly searched types of Bank jobs in Baton Rouge, LA? The most popular types of Bank jobs in Baton Rouge, LA are:
What are popular job titles related to Virtual Bank jobs in Baton Rouge, LA? For Virtual Bank jobs in Baton Rouge, LA, the most frequently searched job titles are:
What cities near Baton Rouge, LA are hiring for Virtual Bank jobs? Cities near Baton Rouge, LA with the most Virtual Bank job openings:
Universal Banker

Universal Banker

Renasant Bank

Baton Rouge, LA • On-site

$15.50 - $19.25/hr

Other

Posted 6 days ago


Renasant Bank rating

6.5

Company rating: 6.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

120th of 141 rated banks


Job description

Overview
The Universal Banker operates in a seamless dual capacity to deliver an exceptional customer experience by seeking to understand the needs of the customer, and then providing a complete range of retail banking services to meet those needs in alignment with the organization's business model, vision, mission, core values, and behaviors. This position is responsible for performing sales, service and operational functions and executing the Renasant's customer engagement model. In this role, the Universal Banker drives engagement throughout the entire customer interaction, including routine transactions and financial counseling, while championing digital conveniences available through various delivery channels. To do this, the Universal Banker reduces the required steps to as few as possible and can supply full scale banking assistance with no need to refer the customer to another retail team member.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
  • Drive an exceptional customer experience in a branch environment through the execution of the bank's customer engagement model by deepening relationships, educating customers on the bank's products and services, offering appropriate financial solutions and guidance, opening accounts, performing teller transactions and proactively addressing emerging customer needs without the need to transfer the customer to another retail area of the branch
  • Meet established sales and service performance goals by developing and expanding new and current customer relationships, delivering a wide range of banking solutions and improving customer loyalty
  • Collaborate with lines of business partners to create a seamless customer experience to fulfill financial needs through lending groups, wealth management, treasury solutions and other financial services
  • Champion digital delivery in branch by providing our customers with the digital conveniences and on-demand solutions that meet their needs how, when and where they expect to do business
  • Provide awareness, promote and create a seamless transition across all delivery channels including online, mobile, in branch, virtual branch and customer experience center
  • Respond with a sense of urgency and intentionality to customer feedback by working to understand the root causes of customer concerns or complaints; make recommendations to improve the customer experience through various process, policy and product enhancements
  • Ensure proper documentation is obtained and properly completed for all solutions to minimize documentations exceptions
  • Maintain customer pipeline tracking, including documenting calls and other interactions with customers and referral sources, via the customer engagement platform
  • Perform teller responsibilities daily to include processing customer transactions (i.e. deposits, withdrawals, transfers, loan payments, official checks, etc.) as well as special tasks such as loan payoffs and draws, redeeming savings bonds, ordering currency and auditing teller drawers. Additionally, execute daily operations (i.e. balancing ATM and vault and performing branch capture procedures, etc.)
  • Protect the bank from unnecessary risk by following procedures in all areas including CTR, SAR, Reg CC holds, robbery procedures and fraud mitigation
  • Recognize and navigate fraud attempts and events experienced by customers and individuals attempting to defraud customers and the bank
  • Maintain confidentiality and security of customer information according to regulatory and company guidelines and policies
  • Routinely review procedures and processes and complete self-audits using provided tools and resources that are designed to prevent unnecessary risk to customer and bank
  • Represent the bank in community organizations and activities to increase the bank's outreach and foster relationships for future business development opportunities
  • Work closely with line of business partners, the Retail Experience Administration, Learning and Development to maintain a working knowledge of all bank products, services, policies, processes, procedures and systems to effectively and knowledgeably engage customers, deliver financial solutions with urgency and accuracy, and perform branch operations
  • Perform other related duties as assigned

Qualifications
  • High school diploma or equivalent, College education preferred
  • Minimum of 1 year related customer experience and sales experience required
  • Minimum of 1 year teller and/or cash handling experience preferred
  • Strong dedication and motivation to achieving sales, service, and operational results and exceeding expectations
  • Ability to follow stated bank customer sales and service standard processes to ensure achievement of necessary goals and customer standards
  • Excellent communication skills (written and verbal)
  • Attention to detail with strong record of accuracy in handling of transactions
  • Comfortable using a variety of technology software products to process transactions
  • Proven time management and organizational skills, ability to effectively handle multiple priorities and adapt effectively as business needs and pace changes
  • Aptitude to read, understand and apply all regulations, policies and procedures related to Universal Banker responsibilities and other branch operations
  • Ability to travel for training, other development opportunities, and between branches, as needed

For all Senior Universal Bankers:
  • Minimum of 2 years of successful Universal Banker experience
  • Ability to handle complex transactions and issues with limited assistance or supervision
  • Operational strength with limited to no account exceptions, outages, or operational losses
  • Proficient in all aspects of bank products and solutions, including IRA's and complex business accounts

Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

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