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Virtual Assistant Manager Jobs in Indiana (NOW HIRING)

Rural King

Assistant Manager

Mill Creek, IN · On-site

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

Shirley, IN

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

La Porte, IN · On-site

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

Burket, IN

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

Oakville, IN

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

Hagerstown, IN

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

New Lisbon, IN

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

New Castle, IN

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

Warsaw, IN

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

Decker, IN

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

La Porte, IN · On-site

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

Monticello, IN

... support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

Union City, IN

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

Springport, IN

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

Rural King

Assistant Manager

New Castle, IN

... Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic ... of the Assistant Store Manager is to oversee various responsibilities, including inventory ...

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Virtual Assistant Manager information

See Indiana salary details

$10

$23

$32

How much do virtual assistant manager jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for virtual assistant manager in Indiana is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual assistant manager, and why are they important?

To thrive as a Virtual Assistant Manager, you need strong organizational skills, experience in remote team supervision, and a background in administration or business management. Familiarity with project management tools like Asana or Trello, video conferencing platforms, and cloud-based document systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you excel in leading distributed teams and addressing client needs. These skills ensure efficient workflow coordination, clear virtual collaboration, and high-quality client service in a remote work environment.

What are some common challenges faced by virtual assistant managers when overseeing remote teams, and how can they be addressed?

Virtual Assistant Managers often encounter challenges such as coordinating tasks across different time zones, maintaining clear communication, and fostering team engagement remotely. To address these, it's essential to implement effective project management tools, establish regular check-ins, and set clear expectations for deliverables. Building a sense of community through virtual team-building activities and providing ongoing feedback can also enhance collaboration and productivity in a remote environment.

What is a virtual assistant manager?

Virtual Assistant Managers are professionals who oversee and coordinate teams of virtual assistants, ensuring efficient workflow and high-quality support services for clients or organizations. They are responsible for assigning tasks, monitoring performance, providing training, and resolving issues that arise within the team. Virtual Assistant Managers often work remotely themselves and utilize digital tools to manage communication and productivity. Their role is essential in maintaining organization, meeting deadlines, and ensuring client satisfaction in a virtual work environment.
What are popular job titles related to Virtual Assistant Manager jobs in Indiana? For Virtual Assistant Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Virtual Assistant Manager jobs in Indiana look for? The top searched job categories for Virtual Assistant Manager jobs in Indiana are:
What cities in Indiana are hiring for Virtual Assistant Manager jobs? Cities in Indiana with the most Virtual Assistant Manager job openings:
Virtual Assistant Manager jobs near you

Assistant Manager Contact Center

Purdue Federal Credit Union

West Lafayette, IN • On-site

Full-time

Re-posted 13 days ago

Job description

The Contact Center Assistant Manager supports the daily leadership, coaching, and operational effectiveness of the Contact Center. This role assists in overseeing phone operations, chat, secure messaging, and virtual service interactions. The Assistant Manager ensures consistent service delivery, supports first-level technology troubleshooting, provides escalated member assistance, and fosters a collaborative, service-focused team environment.
The Assistant Manager serves as a working leader-supporting staff on the floor, assisting with scheduling and workflow coordination, performing quality reviews, and stepping into representative, specialist, or lead duties during peak periods. This role collaborates and supports the Manager when Contact Center processes intersect with broader Retail Delivery operations.
Hours: Monday - Friday 9 AM - 6 PM with 2/3 Saturdays a month
Duties and Responsibilities (Essential Functions):
Operational & Technology Support
  • Support daily operational needs of the Contact Center across phone, chat, secure messaging, and virtual service channels.
  • Provide first-response troubleshooting for telephony systems, softphones, call routing issues, system access, and essential applications used by Contact Center staff.
  • Assist in implementing new procedures, system upgrades, scripting changes, and communication updates.
  • Perform Contact Center Representative, Specialist, and Lead duties during high-volume or coverage needs.
  • Maintain accurate procedure documentation and contribute to workflow improvements.
  • Monitor real-time dashboards and queues to ensure service-level adherence and adequate coverage.
Workforce Planning, Leadership & Staff Development
  • Provide daily coaching, observation, quality feedback, and mentoring to Contact Center team members.
  • Participate in interviewing, selecting, and onboarding new Contact Center staff.
  • Assist with scheduling, coverage management, attendance review, and workload distribution.
  • Support training, cross-training, and ongoing development to strengthen team competency.
  • Reinforce policy compliance, service standards, and accountability expectations.
  • Help maintain a positive, member-focused culture with strong teamwork and communication.
Quality Assurance, Member Experience & Escalation Support
  • Conduct call monitoring and quality assessments for phone, chat, and secure messaging interactions.
  • Provide timely coaching and feedback based on quality findings.
  • Assist in resolving escalated or complex member concerns with professionalism and empathy.
  • Monitor member feedback and identify improvement opportunities in service or communication.
  • Encourage consistent, high-quality service across all digital and live channels.
Sales, Service & Departmental Initiatives
  • Support digital adoption, product awareness, and service initiatives that enhance member engagement.
  • Assist with the rollout of communication updates, service improvements, and operational projects.
  • Provide input on new technologies, process enhancements, or tools that may benefit members or staff.
Professional Development
  • Participate in ongoing leadership, compliance, and technology training.
  • Maintain awareness of industry and Contact Center best practices.
  • Take ownership of personal development by participating in ongoing training, seeking feedback, and building knowledge and skills relevant to role, department, compliance, and credit union's mission.
Additional Requirements:
  • Strong, empathetic communication skills with the ability to remain calm, supportive, and professional during challenging interactions.
  • Working knowledge of retail banking processes (account opening, authentication, digital banking tools, payments, deposits, etc.).
  • Ability to troubleshoot basic telephone, software, and system-access issues.
  • Proficient with Microsoft Office Suite and able to quickly learn new systems.
  • Demonstrated ability to coach, mentor, and develop employees.
  • Strong problem-solving, decision-making, and prioritization skills.
  • Ability to balance member needs, service expectations, and policy compliance.
  • Commitment to confidentiality, accuracy, and adherence to regulatory standards.
  • Ability to communicate, verbally and in writing, in a professional manner when dealing with employees, members, vendors and company contacts.
  • Ability to follow the core values of honesty, integrity, mutual respect, pride and ownership.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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