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Virtual Assistance Jobs in Hawaii (NOW HIRING)

Jaco Rehab

Virtual Customer Service Agent

Waipahu, HI · On-site

$20 - $23/hr

We are seeking a friendly, organized, and detail-oriented Virtual Customer Service Assistant to ... Employee Assistance Program (EAP) * Family-friendly work environment * Investment from a company ...

Jaco Rehab

Customer Service Agent

Mililani, HI · On-site

$20 - $23/hr

Previous experience in customer service, medical front office, administrative support, or virtual assistance * Excellent telephone skills * Proficient in Word and Excel * Previous experience with ...

Jaco Rehab

Customer Service Agent

Mililani, HI · On-site

$20 - $23/hr

Previous experience in customer service, medical front office, administrative support, or virtual assistance * Excellent telephone skills * Proficient in Word and Excel * Previous experience with ...

New

Jaco Rehab

Customer Service Agent

Waipahu, HI · On-site

$20 - $23/hr

Previous experience in customer service, medical front office, administrative support, or virtual assistance * Excellent telephone skills * Proficient in Word and Excel * Previous experience with ...

Jaco Rehab

Customer Service Agent

Mililani, HI · On-site

Previous experience in customer service, medical front office, administrative support, or virtual assistance * Excellent telephone skills * Proficient in Word and Excel * Previous experience with ...

New

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Virtual Assistance information

What is a virtual assistant?

Virtual assistants are professionals who provide administrative, technical, or creative support to clients remotely, often working from home or a co-working space. They handle tasks such as scheduling appointments, managing emails, conducting research, data entry, social media management, and customer service. Virtual assistants help businesses and entrepreneurs save time and increase productivity by taking on routine or specialized tasks without the need for a physical presence in the office.

What are the key skills and qualifications needed to thrive as a virtual assistant, and why are they important?

To thrive as a Virtual Assistant, you need strong organizational skills, time management, and proficiency in administrative tasks, usually supported by experience in office management or related fields. Familiarity with productivity tools like Microsoft Office, Google Workspace, project management apps, and sometimes CRM systems is essential. Excellent communication, attention to detail, and the ability to work independently are standout soft skills in this role. These abilities are crucial for efficiently managing remote tasks, supporting clients, and ensuring seamless operations from a distance.

What are some common challenges faced by virtual assistants when managing multiple clients simultaneously?

Virtual Assistants often juggle tasks from several clients, which can create challenges in prioritizing workloads and managing different expectations. Staying organized is crucial, as shifting between various communication styles, deadlines, and project management tools can be demanding. Many Virtual Assistants find success by setting clear boundaries, establishing consistent check-ins, and using productivity tools to streamline their workflow. Regular communication and transparent scheduling help ensure that the needs of all clients are met effectively.

What is the difference between Virtual Assistance vs Data Entry Specialist?

AspectVirtual AssistanceData Entry Specialist
CredentialsVaries; often includes administrative or business coursesTypically no formal credentials required
Work EnvironmentRemote, flexible, often freelance or contractRemote or on-site, focused on data input tasks
Employer & IndustryBusinesses, entrepreneurs, agencies across industriesCorporations, data companies, administrative firms
Common Search & ComparisonOften compared for administrative support rolesCompared for data management tasks

Virtual Assistants and Data Entry Specialists both work remotely and support businesses, but VAs handle a broader range of administrative tasks, while Data Entry Specialists focus primarily on inputting and managing data. Understanding these differences helps in choosing the right role based on skills and career goals.

What are the most commonly searched types of Assistance jobs in Hawaii?

The most popular types of Assistance jobs in Hawaii are:

What are popular job titles related to Virtual Assistance jobs in Hawaii?

For Virtual Assistance jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Virtual Assistance jobs in Hawaii look for?

The top searched job categories for Virtual Assistance jobs in Hawaii are:

What cities in Hawaii are hiring for Virtual Assistance jobs?

Cities in Hawaii with the most Virtual Assistance job openings:

Virtual Assistance jobs near you
Infographic showing various Virtual Assistance job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Virtual Customer Service Agent

Jaco Rehab

Waipahu, HI • On-site

$20 - $23/hr

Full-time

Retirement

Posted 5 days ago

Job description

Company Description

At JACO Rehab, our mission is to empower our patients by providing individualized, innovative, and intelligent care! We pride ourselves on providing one-on-one care to our patients, which focuses on manual therapy and exercise. We first opened our doors in 1998, and have since grown to four locations: Honolulu, Waikele, Mililani, and Kapolei. Over the years, we have helped thousands of people in Hawaii get back to doing the things they love most because we offer one-on-one physical therapy, injury prevention programs, and performance services for runners, paddlers, and other athletes. 

We are seeking a friendly, organized, and detail-oriented Virtual Customer Service Assistant to support our physical therapy clinic remotely. This role is the first point of contact for patients and plays a critical role in delivering an excellent patient experience. The ideal candidate is comfortable being on screen communicating with patients and managing administrative tasks with accuracy and empathy.  

Job Description

Job Duties:

  • Greet patients virtually while providing outstanding customer service
  • Answer phones
  • Electronic Scheduling
  • Data Entry
  • Verify current personal and financial information
  • Maintain patient charts and electronic medical records
  • Verify insurance benefits
  • Charge tickets
  • Collecting, posting, and depositing patient payments
  • Faxing, filing, and performing any other duties as assigned
Qualifications
  • High school graduate or equivalent
  • Previous experience in customer service, medical front office, administrative support, or virtual assistance
  • Excellent telephone skills
  • Proficient in Word and Excel
  • Previous experience with medical software preferred
  • Available and flexible with your hours
  • Close attention to detail
  • Time Management and Organizational skills
  • Team player attitude and energetic with a focus on excellent customer service
  • Reliable internet connection and a quiet, professional home workspace
Additional Information

Compensation: $20 -23 hourly, depending on experience level

  • 401k
  • Multiple opportunities for professional development, specialization, and leadership
  • Corporate discount plans
  • Employee Assistance Program (EAP)
  • Family-friendly work environment
  • Investment from a company that wants you to succeed and thrive

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