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Virtual Answering Service Jobs in Riverside, CA (NOW HIRING)

The Cheesecake Factory

Cashier

Mission Viejo, CA · On-site

$16.90 - $18.50/hr

Whether answering phones, entering orders, or packing meals with precision, Cashiers bring passion ... Virtual Care and no cost online mental health services Grow With Us * World class training designed ...

The Cheesecake Factory

Cashier

Rancho Cucamonga, CA · On-site

$16.90 - $18/hr

Whether answering phones, entering orders, or packing meals with precision, Cashiers bring passion ... Virtual Care and no cost online mental health services Grow With Us * World class training designed ...

The Cheesecake Factory

Cashier

Brea, CA · On-site

$16.90 - $17.50/hr

Whether answering phones, entering orders, or packing meals with precision, Cashiers bring passion ... Virtual Care and no cost online mental health services Grow With Us * World class training designed ...

The Cheesecake Factory

Cashier

Riverside, CA · On-site

$16.90 - $17/hr

Whether answering phones, entering orders, or packing meals with precision, Cashiers bring passion ... Virtual Care and no cost online mental health services Grow With Us * World class training designed ...

The Cheesecake Factory

Cashier

Irvine, CA · On-site

$16.90 - $18/hr

Whether answering phones, entering orders, or packing meals with precision, Cashiers bring passion ... Virtual Care and no cost online mental health services Grow With Us * World class training designed ...

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Virtual Answering Service information

See Riverside, CA salary details

$12

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$35

How much do virtual answering service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for virtual answering service in Riverside, CA is $25.45, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $28.61 per hour, depending on experience, location, and employer.

What is a virtual answering service?

A virtual answering service is a remote service that handles incoming phone calls for businesses or professionals. Instead of hiring a full-time, in-house receptionist, companies can use a virtual team to answer calls, take messages, schedule appointments, and provide basic information to callers. These services often operate 24/7 and can be customized to fit the needs of different businesses, helping improve customer service and ensure no calls are missed. Virtual answering services are commonly used by small businesses, medical offices, legal practices, and other organizations looking to enhance their communication efficiency while reducing costs.

What are the key skills and qualifications needed to thrive as a virtual answering service representative?

To thrive as a Virtual Answering Service representative, you need strong communication skills, excellent listening abilities, and proficiency in customer service, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and multi-line phone systems is essential for managing calls efficiently. Professionalism, patience, and problem-solving skills help you handle diverse customer interactions and resolve issues effectively. These skills ensure that clients receive prompt, accurate assistance and create a positive impression of the businesses you represent.

What are some common challenges faced by professionals working in a virtual answering service role and how can they be managed?

Working in a Virtual Answering Service often involves handling high call volumes, managing diverse customer inquiries, and maintaining a professional demeanor across various communication platforms. One common challenge is balancing efficiency with personalized service, especially when switching rapidly between callers or clients. To manage these challenges, it's important to develop strong organizational skills, become proficient with call management software, and participate in regular training to stay updated on client protocols and best practices. Collaboration with team members and supervisors for support and feedback also helps maintain consistent service quality.

What is the difference between Virtual Answering Service vs Virtual Receptionist?

AspectVirtual Answering ServiceVirtual Receptionist
CredentialsBasic training, communication skillsCustomer service, administrative skills
Work EnvironmentRemote, call center or home-basedRemote, often client-specific
Employer & IndustryBusinesses needing call handling, customer supportCompanies requiring front-desk virtual support
Common UsageHandling calls, taking messages, basic inquiriesScheduling, client communication, appointment setting

While both Virtual Answering Services and Virtual Receptionists operate remotely to support businesses, the Virtual Answering Service primarily handles incoming calls and message taking, focusing on call management. In contrast, a Virtual Receptionist often performs more personalized administrative tasks like scheduling and client communication. Understanding these differences helps businesses choose the right virtual support for their needs.

How do you become a virtual answering service?

To become a virtual answering service provider, you typically need strong communication skills, a reliable phone system, and basic computer proficiency. Many work as independent contractors or for companies that offer remote call answering, often requiring a quiet workspace and flexible hours.

What are the most commonly searched types of Answering Service jobs in Riverside, CA?

The most popular types of Answering Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Virtual Answering Service jobs?

Cities near Riverside, CA with the most Virtual Answering Service job openings:

Virtual Answering Service jobs near you
Infographic showing various Virtual Answering Service job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,944 per year, or $25.5 per hour.

Cashier

The Cheesecake Factory

Mission Viejo, CA • On-site

$16.90 - $18.50/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 7 days ago

Key responsibilities

  • Greet guests in person and by phone, providing a positive and seamless take-out experience.

  • Take and enter orders accurately using a POS system, process payments, and handle cash and credit/debit transactions.

  • Pack orders carefully with speed and attention to detail, and support teamwork with additional tasks such as dessert finishing and beverage preparation.

The Cheesecake Factory rating

6.5

Company rating: 6.5 out of 10

Based on 259 frontline employees who took The Breakroom Quiz

25th of 88 rated restaurants

Job description

Overview

From behind our beautiful bakery counter, our Cashiers provide a memorable take-out experience. Dedicated, dependable, and hospitality driven, you’ll play an essential role in ensuring every To Go order is handled with care. Thriving in a high volume, full service restaurant, you’ll take pride in delivering consistent service that reflects our commitment to quality, order accuracy, and guest satisfaction. Whether answering phones, entering orders, or packing meals with precision, Cashiers bring passion and thoughtful attention to detail to every interaction, ensuring guests leave confident their order was handled perfectly.


Responsibilities

Steady Hours, Flexible Life

  • High-volume restaurant with consistent hours
  • Flexible scheduling with full-time or part-time opportunities to fit your life
  • Faster Pay – access up to 50% of your earned wages the next day (exclusions apply)
  • 50% off shift meals and 25% discount when dining with friends and family

Benefits That Have Your Back

  • Paid vacation and sick time
  • Medical, Dental, Vision, and Prescription coverage options
  • Medical coverage starting as low as 12 per pay period
  • Virtual Care and no cost online mental health services

Grow With Us

  • World class training designed to support your personal and professional growth
  • Career advancement opportunities – over half of our managers are promoted from within
  • No cost GED or Associate Degree programs

Perks, Recognition & Community

  • Perks and discounts including cell phone, gym, movie, and theme park savings
  • Employee recognition and appreciation awards
  • HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
  • Opportunities to give back through community and charity events
  • Join an award-winning company, including:
    – Fortune 100 Best Companies to Work For® (since 2014)
    – PEOPLE® Companies That Care (since 2021)
    – Great Place to Work® Certified

Qualifications

  • Warmly greet guests in person and by phone, delivering a positive and seamless carry-out experience
  • Answer phones and guest questions using clear, friendly communication
  • Demonstrate active listening during guest interactions
  • Use menu knowledge to make recommendations and handle food allergies confidently
  • Assist guests with our app when placing or picking up orders
  • Take and enter orders accurately using a POS system with attention to detail
  • Process payments efficiently and accurately, including cash handling and credit/debit transactions using basic math skills
  • Pack orders carefully with speed and a sense of urgency, following instructions to ensure guest satisfaction
  • Support teamwork by assisting with dessert finishing, barista functions, and preparing drinks and espresso beverages
  • Maintain cleanliness and organization of cashier and take out areas
  • Complete closing tasks and sidework with consistency and ownership
  • Work well under pressure with a positive, patient attitude

What The Cheesecake Factory employees say

Pay

Benefits

Hours and flexibility

Workplace

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