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Virtual Amazon System Administrator Jobs in Arizona

CloudIT LLC

System Administrator

Phoenix, AZ · On-site

Job Purpose The Systems Administrator is responsible for providing advanced technical support to ... Deliver technical support for core business applications, virtual environments (Microsoft ...

cloudIT

System Administrator

Phoenix, AZ · On-site

Job Purpose The Systems Administrator is responsible for providing advanced technical support to ... Deliver technical support for core business applications, virtual environments (Microsoft ...

U-Haul

System Administrator

Phoenix, AZ · Hybrid

U-Haul is seeking an experienced Systems Administrator with a background in Systems Security. * For ... Virtual Doctors' Visits * Career stability * Opportunities for advancement * Valuable on-the-job ...

U-Haul

System Administrator

Phoenix, AZ · On-site

U-Haul is seeking an experienced Systems Administrator with a background in Systems Security. * For ... Virtual Doctors' Visits * Career stability * Opportunities for advancement * Valuable on-the-job ...

Raytheon

Senior System Administrator

Tucson, AZ

$81K - $110K/yr

What You Will Do: * Provide IT systems administration in a heterogeneous Microsoft Windows ... Experience using VMWare vCenter, vSphere, and ESX and/or other virtual computing methods.

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All JobsAmazon System Administrator JobsVirtual Amazon System Administrator JobsVirtual Amazon System Administrator Jobs in Arizona

Virtual Amazon System Administrator information

What is the difference between Virtual Amazon System Administrator vs Virtual Cloud Systems Engineer?

AspectVirtual Amazon System AdministratorVirtual Cloud Systems Engineer
CertificationsAWS Certified SysOps Administrator, AWS Certified Solutions ArchitectAWS Certified Solutions Architect, AWS Certified DevOps Engineer
Work EnvironmentManaging AWS infrastructure, troubleshooting, deploymentDesigning cloud architecture, automation, deployment pipelines
Employer & Industry UsageTech companies, cloud service providers, e-commerceCloud consulting firms, large enterprises, SaaS providers

While both roles work within the AWS cloud environment, the Virtual Amazon System Administrator primarily manages and maintains existing AWS infrastructure, focusing on operational tasks. In contrast, the Virtual Cloud Systems Engineer designs and implements cloud solutions, emphasizing architecture and automation. Understanding these differences helps in choosing the right role based on your skills and career goals.

Does Amazon offer virtual jobs?

Amazon offers a variety of virtual jobs, including roles such as virtual customer service associates, technical support, and system administrators. These positions often require remote work skills, relevant certifications, and the ability to work independently in a digital environment.

What are popular job titles related to Virtual Amazon System Administrator jobs in Arizona?

For Virtual Amazon System Administrator jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Virtual Amazon System Administrator jobs in Arizona look for?

The top searched job categories for Virtual Amazon System Administrator jobs in Arizona are:

What cities in Arizona are hiring for Virtual Amazon System Administrator jobs?

Cities in Arizona with the most Virtual Amazon System Administrator job openings:

Virtual Amazon System Administrator jobs near you
Infographic showing various Virtual Amazon System Administrator job openings in Arizona as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

System Administrator

CloudIT LLC

Phoenix, AZ • On-site

Full-time

Re-posted 10 days ago

Job description

Job Purpose
The Systems Administrator is responsible for providing advanced technical support to ensure timely and effective resolution of service requests. This role emphasizes supporting Tier 1 Service Specialists by offering guidance, handling escalations, and delivering exceptional customer service. The technician is expected to demonstrate strong communication skills, proactively identify issues, and escalate them when necessary to maintain high levels of client satisfaction. This position also encourages continuous learning and pursuing relevant industry certifications.
Duties and Responsibilities
  • Support for Tier 1 Service Specialists:
    • Provide advanced technical support and mentorship to Tier 1 Service Specialists, fostering a collaborative and supportive team environment.
    • Assist with escalations by thoroughly diagnosing complex technical issues and implementing effective solutions.
  • Technical Support and Troubleshooting:
    • Deliver technical support for core business applications, virtual environments (Microsoft, Parallels, VMware), and network-related issues (WAN/LAN connectivity, switches, routers, firewalls).
    • Implement and support Microsoft-related technologies, including Windows Server, Exchange, SQL, SharePoint, and Microsoft 365.
    • Engineer and deploy system solutions tailored to meet customer needs.
  • Customer Service and Communication:
    • Maintain clear and professional communication with clients, keeping them informed about incident progress, upcoming changes, and scheduled outages.
    • Provide exceptional customer service by actively listening, resolving issues efficiently, and ensuring a positive client experience.
  • System Documentation and Consulting:
    • Document system configurations, changes, and troubleshooting steps to maintain accurate records.
    • Conduct system reviews and provide recommendations to enhance performance and security.
  • Disaster Recovery and Security:
    • Implement and support disaster recovery solutions to ensure data integrity and business continuity.
    • Maintain network security through the configuration and management of firewalls and VPNs.
  • Continuous Improvement and Learning:
    • Stay updated with emerging technologies and industry best practices.
    • Pursue relevant certifications to enhance technical skills and knowledge.
Required Qualifications:
  • Experience and Education:
    • High school diploma or GED.
    • 2-4 years of hands-on experience in a technical support or systems specialist role.
  • Certifications:
    • CompTIA A+ or Microsoft Certified Fundamentals certifications (MS-900, AZ-900, etc.).
    • One of the following associate-level certifications (obtain within one year; training provided):
      • Microsoft Associate Certifications (AZ-801, AZ-104, etc.)
      • CompTIA Network+
      • IT Glue Certified Professional Level 1
      • SonicWALL SNSA
      • Fortinet FCA
      • Cisco CCST
      • VMware VCTA
      • Other vendor or industry-specific associate-level certifications will be considered
  • Technical Skills:
    • Proficiency in diagnosing and resolving technical issues across workstations, servers, networks, and applications.
    • Experience with virtualization technologies and remote access solutions (VPN, Terminal Services).
    • Familiarity with support tools, techniques, and IT service management principles.
  • Soft Skills and Competencies:
    • Excellent customer service and communication skills, with a focus on active listening and empathy.
    • Strong problem-solving abilities and attention to detail.
    • Ability to work efficiently in a fast-paced environment and handle multiple tasks.
    • Self-motivated and eager to learn and grow within the role.
Preferred Qualifications:
  • BA/BS in Computer Science or related field.
  • Familiarity with VoIP phone systems and basic troubleshooting.
  • ITIL 4 Foundation certification.
Performance Expectations & Metrics
The System Administrator is expected to:
  • Meet or exceed key service desk metrics, including:
    • Response time (initial acknowledgment and first response)
    • Mean Time to Resolution (MTTR)
    • Utilization and efficiency goals
    • Customer satisfaction scores (CSAT)
  • Maintain a high level of accuracy in ticket documentation to ensure seamless collaboration with Tier 2/3 teams.
  • Provide consistent and professional communication with clients and internal teams.
  • Maintain cloudIT required PII training score.
Working Conditions
  • 40-hour on-site or remote work weeks.
  • Flexibility to work different shifts and on-call availability as needed.
  • Travel may be required for on-site client support.
Physical Requirements
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
  • Lifting and transporting moderately heavy objects, such as computers and networking equipment.

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