Remote Customer Service Agent
Council Bluffs, IA · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Council Bluffs, IA · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Ames, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Ames, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Ankeny, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Ankeny, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Cedar Rapids, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Cedar Rapids, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Des Moines, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Des Moines, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen ...
Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen ...
AI Developer
West Des Moines, IA · On-site
... virtual assistants, or multi-agent simulations. Key Responsibilities * Architect and implement AI agents from the ground up using frameworks such as LangChain for chaining LLMs and tools, and ...
Quick apply
AI Developer
West Des Moines, IA · On-site
... virtual assistants, or multi-agent simulations. Key Responsibilities * Architect and implement AI agents from the ground up using frameworks such as LangChain for chaining LLMs and tools, and ...
Remote Insurance Agent
Burlington, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Quick apply
Remote Insurance Agent
Burlington, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Remote Insurance Agent
Des Moines, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
Quick apply
Remote Insurance Agent
Des Moines, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
Remote Insurance Agent
Ottumwa, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Quick apply
Remote Insurance Agent
Ottumwa, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Remote Insurance Agent
Cedar Rapids, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
Quick apply
Remote Insurance Agent
Cedar Rapids, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
Remote Insurance Agent
Sioux City, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Quick apply
Remote Insurance Agent
Sioux City, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Remote Insurance Agent
Waterloo, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Quick apply
Remote Insurance Agent
Waterloo, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Remote Insurance Agent
Davenport, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
Quick apply
Remote Insurance Agent
Davenport, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
Customer Service Representative
Des Moines, IA · On-site
$15.50 - $21.25/hr
Process agent profile updates, including address changes, hierarchy changes, and demographic ... virtual insurance company and went to market as a commercial services provider in 1995.It has an ...
Customer Service Representative
Des Moines, IA · On-site
$15.50 - $21.25/hr
Process agent profile updates, including address changes, hierarchy changes, and demographic ... virtual insurance company and went to market as a commercial services provider in 1995.It has an ...
Agent Relationship Events: Handle the coordination and on-site logistics for targeted agent events ... Execute the logistics for in-person and virtual events and educational initiatives designed to ...
Agent Relationship Events: Handle the coordination and on-site logistics for targeted agent events ... Execute the logistics for in-person and virtual events and educational initiatives designed to ...
Remote Life Insurance Agent
Ottumwa, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Quick apply
Remote Life Insurance Agent
Ottumwa, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Remote Life Insurance Agent
Burlington, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Quick apply
Remote Life Insurance Agent
Burlington, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Agent Relationship Events: Handle the coordination and on-site logistics for targeted agent events ... Execute the logistics for in-person and virtual events and educational initiatives designed to ...
Agent Relationship Events: Handle the coordination and on-site logistics for targeted agent events ... Execute the logistics for in-person and virtual events and educational initiatives designed to ...
Remote Life Insurance Agent
Sioux City, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Quick apply
Remote Life Insurance Agent
Sioux City, IA · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style
New
Virtual Agent information
See Iowa salary details
$559.94 - $721.69
9% of jobs
$721.69 - $883.44
0% of jobs
$883.44 - $1K
14% of jobs
$1.1K is the 25th percentile. Wages below this are outliers.
$1K - $1.2K
24% of jobs
The median wage is $1.2K / yr.
$1.2K - $1.4K
30% of jobs
$1.4K - $1.5K
15% of jobs
$1.5K - $1.7K
1% of jobs
$1.7K - $1.9K
0% of jobs
$1.9K - $2K
0% of jobs
$2K - $2.2K
0% of jobs
$2.2K - $2.3K
7% of jobs
$559
$1.3K
$2.3K
How much do virtual agent jobs pay per week?
As of Aug 11, 2026, the average weekly pay for virtual agent in Iowa is $1,304.90, according to ZipRecruiter salary data. Most workers in this role earn between $1,092.31 and $1,382.69 per week, depending on experience, location, and employer.
What is a virtual agent?
Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.
What does a virtual agent do?
A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.
What is the difference between Virtual Agent vs Customer Service Representative?
| Aspect | Virtual Agent | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or IT | Requires communication skills, customer service experience, and sometimes a high school diploma or equivalent |
| Work Environment | Remote, often AI-driven or chatbot-based interactions | In-office or remote, handling inbound calls, emails, or live chats |
| Industry Usage | Used across tech, retail, banking, and telecom sectors for automated or semi-automated support | Common in retail, telecom, healthcare, and financial services for direct customer interaction |
The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.
What are the key skills and qualifications needed to thrive as a virtual agent?
To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.
How to become a virtual agent?
To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.
What are the most commonly searched types of Agent jobs in Iowa? The most popular types of Agent jobs in Iowa are:
What are popular job titles related to Virtual Agent jobs in Iowa? For Virtual Agent jobs in Iowa, the most frequently searched job titles are:
- Health Insurance Agent
- Remote Insurance Sales Agent
- Commission Online Final Expense Agent
- Remote Enrolled Agent
- Work From Home Crop Insurance Agent
- Urgently Hiring Evening Life Insurance Agent
- Commission Agent
- Insurance Companies That Pay For Your License
- Work From Home Credit Repair Agent
- Work From Home Gaming Agent
What job categories do people searching Virtual Agent jobs in Iowa look for? The top searched job categories for Virtual Agent jobs in Iowa are:
- Aaa Membership Referral
- Licensed Insurance Agent Final Expense
- Freelance International Call Center Agent
- Remote Home Depot Call Center
- Work From Home Child Support Agent
- Freelance Life Insurance Agent Salary Plus Commission
- Life Insurance
- Work From Home Geico Insurance Agent
- Part Time Captive Insurance Agent
- Remote Literary Agent Reader
What cities in Iowa are hiring for Virtual Agent jobs? Cities in Iowa with the most Virtual Agent job openings:
$14.50 - $19.25/hr
Contractor
Re-posted 7 hours ago
Job description
Customer Service Agent — Independent Contractor (Remote)
Location: Remote (US-Based)
Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.
As an Independent Contractor, you will- Be your own boss.
- Choose when and to whom you provide services.
- Set your own schedule by self-scheduling in 30-minute blocks.
- Provide a distraction-free home office environment.
- Provide and maintain your own equipment.
- Handle inbound and/or outbound customer service calls.
- Assess customer needs and resolve inquiries efficiently and professionally.
- Minimum 1 year of phone-based customer service experience.
- Strong verbal and written communication skills.
- Ability to navigate multiple systems and accurately document call notes.
- Comfortable working independently under contract.
- Patience, professionalism, and strong problem-solving skills.
- Submit invoices and receive payment for services performed pursuant to contract.
- Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
- Independent Contractors are responsible for their own taxes and business expenses.
- Complete an online application.
- Pass a background check (non-refundable processing fee applies).
- Sign an Independent Contractor Agreement.
- Complete a W-9 form and set up direct deposit.
- Complete client-specific certification requirements prior to servicing calls.
- Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
- Wired high-speed internet connection required.
- USB headset required.
- Android or Apple smartphone required for authentication purposes.
- Some clients may require additional security measures or equipment.
- Review detailed technology requirements
- Flexible scheduling; client hours of operation vary.
- Availability expectations differ by client program.
Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.
About Liveops
Sourced by ZipRecruiter
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Scottsdale , AZ, US
Year founded
2000