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Virtual Adjuster Jobs in Minnesota (NOW HIRING)

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Virtual Adjuster information

See Minnesota salary details

$30.9K

$63.6K

$96K

How much do virtual adjuster jobs pay per year?

As of Aug 10, 2026, the average yearly pay for virtual adjuster in Minnesota is $63,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What is a virtual adjuster?

Virtual adjusters are insurance professionals who assess and process insurance claims remotely, often using digital tools like video calls, photos, and specialized software. Instead of visiting the site of a claim in person, they evaluate damages and losses through virtual communication with policyholders and other parties. This approach increases efficiency, reduces travel time, and allows for faster claim resolutions. Virtual adjusters may handle claims related to property, auto, or other types of insurance.

What are some common challenges faced by virtual adjusters when assessing claims remotely?

Virtual Adjusters often encounter challenges such as accurately evaluating property damage or losses without being physically present at the site. This requires strong communication skills to guide claimants in providing clear photos or videos and detailed information. Additionally, they must be adept at using digital tools and navigating various software platforms to review documentation and process claims efficiently. Building rapport with clients remotely and ensuring thorough investigations can also be more complex in a virtual environment, making attention to detail and adaptability key strengths in this role.

What are the key skills and qualifications needed to thrive as a virtual adjuster, and why are they important?

To thrive as a Virtual Adjuster, you need a solid understanding of insurance claims processes, investigative techniques, and relevant legal/regulatory knowledge, often supported by certifications such as AIC or CPCU. Familiarity with claims management software, virtual inspection tools, and digital communication platforms is essential for remote evaluations. Strong attention to detail, effective problem-solving, and excellent customer service skills help you navigate complex claims and communicate with clients professionally. These abilities ensure accurate claim assessments, efficient resolutions, and high client satisfaction in a remote work environment.

What is the difference between Virtual Adjuster vs Insurance Claims Examiner?

AspectVirtual AdjusterInsurance Claims Examiner
Required CredentialsAdjuster license, insurance knowledge, possibly certificationsClaims handling certification, insurance knowledge, sometimes licensing
Work EnvironmentRemote, independent, often home-basedOffice-based or remote, depending on employer
Employer & Industry UsageInsurance companies, third-party administrators, independent adjusting firmsInsurance carriers, third-party claims departments
Common Search & ComparisonYesYes

The Virtual Adjuster and Insurance Claims Examiner roles both involve handling insurance claims, but Virtual Adjusters primarily assess property or casualty claims remotely, often requiring adjuster licensing and field knowledge. Insurance Claims Examiners focus on reviewing and processing claims within insurance companies, often with a background in claims processing and less emphasis on field assessments. Both roles can be remote and require insurance industry knowledge, but their specific responsibilities and licensing requirements differ.

What are the most commonly searched types of Adjuster jobs in Minnesota? The most popular types of Adjuster jobs in Minnesota are:
What are popular job titles related to Virtual Adjuster jobs in Minnesota? For Virtual Adjuster jobs in Minnesota, the most frequently searched job titles are:

Claim Examiner-Commercial Auto/Trucking Bodily Injury (hybrid)

RLI Corp.

Eagan, MN • Hybrid

$80K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

About UsWe're not like other insurance companies. From our specialty products to our business model, our culture to our results -we're different.Different is who we are, and how we work, interact, deliver and succeed together.Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company.Position Purpose

Under occasional supervision, responsible for maintaining, processing, and resolving claims within defined authority. Assists in verifying policy limits, deductibles, locations, exclusions, and endorsements. Obtains information regarding each claim through various means and evaluates liability. Monitors claim status for potential exposure opportunities. Reviews coverage matters, analysis, and determinations.

Principal Duties & Responsibilities

Responsible for managing RLI Transportation claims.
-Investigate, analyze, and handle new and reassigned Bodily Injury claims for coverage, liability, damages, litigation and reserves.
-Handles risk transfer and arbitration.
-Manage appraisers, investigators, adjusters, attorneys and experts as needed.
-Maintain claim files and ensure claims are properly documented, evaluated, and resolved.
-May work on special projects

Education & Experience


-Bachelor's degree in business administration, insurance, or a related field.
-5+ years of auto claim handling experience

-5+ years of litigation handling to include mediation and trial observation experience.
-Experience in handling trucking, bus and/or commercial auto claims is required for this position.
-AIC, SCLA or CPCU designation preferred.

Knowledge, Skills, & Competencies

-Proactive in initial investigation, claim handling and resolution.
-Superior communication skills to work effectively with insureds, underwriters and claimants.

-Excellent time management skills.
-Excellent negotiation skills
-Detail-oriented with good organizational skills.
-Self-motivated and task-oriented.

Compensation OverviewThe base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range$80,897.00 - $115,682.00Total RewardsAt RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.Financial Incentives
  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) - automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Work & Life
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
Health & Wellness
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
Personal & Professional GrowthRLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
Diversity & InclusionOur goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

RLI logo

About RLI

Sourced by ZipRecruiter

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Peoria, IL, US

Year founded

1965