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Virtual Account Representative Jobs in Tennessee

BlueSkye

Robotics Account Manager

Nashville, TN · On-site

Regular touchpoints (phone, virtual meetings, site-visits) * Understanding customer's needs ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

BlueSkye

Robotics Account Manager

Nashville, TN

Regular touchpoints (phone, virtual meetings, site-visits) * Understanding customer's needs ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

CARFAX

Strategic Inside Sales Representative

Nashville, TN · On-site +1

$60K - $90K/yr

Partner closely with Field Sales Representatives and Account Managers to identify dealer needs ... Excellent verbal communication and virtual presentation skills; comfortable leading Zoom-based ...

IPA

Inside Sales Rep - Southeast Region

Nashville, TN · Remote

Inside Sales Representative Location: Remote Department: Sales Reports to: Director of Strategic ... new accounts -- all through proactive outbound selling via phone, email, and virtual meetings.

New

HMG Careers

Remote Account Executive

Memphis, TN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Remote Account Executive

Chattanooga, TN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Remote Account Executive

Murfreesboro, TN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Remote Account Executive

Nashville, TN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Remote Account Executive

Knoxville, TN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Corpay

Account Executive - Lodging

Brentwood, TN · On-site

Virtual fitness classes offered company-wide * Robust PTO offerings including: major holidays ... representative of the Human Resources Department. Use of Artificial Intelligence in Hiring Corpay ...

corpay

Sales Development Representative

Brentwood, TN · Hybrid

Researching prospective accounts to understand needs, build target lists, and develop effective ... Virtual fitness classes offered company-wide * Robust PTO offerings including: major holidays ...

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All JobsAccount Representative JobsVirtual Account Representative JobsVirtual Account Representative Jobs in Tennessee

Virtual Account Representative information

What is a virtual account representative?

Virtual Account Representatives are professionals who manage customer accounts and support sales operations remotely, typically via phone, email, or online platforms. They build relationships with clients, address inquiries, resolve issues, and help drive sales growth without meeting clients in person. This role often involves using CRM software, coordinating with other teams, and ensuring customer satisfaction. Virtual Account Representatives are crucial for businesses looking to maintain strong client connections in a digital environment.

What is the difference between Virtual Account Representative vs Customer Service Representative?

AspectVirtual Account RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or bankingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, online platforms, financial institutionsCall centers, retail stores, or remote
Industry UsageFinancial services, banking, fintechRetail, telecommunications, various service sectors
Job FocusManaging virtual accounts, transactions, and client inquiries related to accountsAssisting customers with product info, issues, and service requests

The Virtual Account Representative primarily handles virtual banking accounts and transactions in a remote setting within financial industries, requiring specific financial knowledge. Customer Service Representatives focus on general customer support across various sectors, often in person or via phone. While both roles involve client interaction, the Virtual Account Representative specializes in account management in a digital environment, whereas Customer Service Representatives provide broader customer support.

What are the key skills and qualifications needed to thrive as a virtual account representative?

To thrive as a Virtual Account Representative, you need strong customer service abilities, sales acumen, and a solid understanding of account management, often supported by a background in business or communications. Familiarity with CRM software, online communication platforms, and basic data analysis tools is typically required. Outstanding interpersonal skills, proactive problem-solving, and the ability to work independently set top performers apart in this role. These skills ensure effective client relationships, efficient remote communication, and the achievement of sales and retention goals in a virtual environment.

How does a virtual account representative typically collaborate with sales and customer support teams?

As a Virtual Account Representative, you will often act as a bridge between customers and internal teams, including sales and customer support. Collaboration usually involves sharing customer insights, updating CRM records, coordinating on client needs, and ensuring a seamless customer experience. Regular virtual meetings and communication tools like email, chat, and project management platforms are essential for staying aligned with team goals and resolving client issues promptly. This collaborative structure not only supports your clients but also helps you learn from colleagues and grow professionally within the organization.
What are the most commonly searched types of Account Representative jobs in Tennessee? The most popular types of Account Representative jobs in Tennessee are:
Virtual Account Representative jobs near you

Account Executive, WTVF

The E.W. Scripps Company

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

E.W. Scripps rating

7.9

Company rating: 7.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

24th of 76 rated media

Job description

Join NewsChannel 5, the trusted news leader in Middle Tennessee, at one of the most exciting times in our station's history. We're expanding our impact in the Nashville market with a landmark new partnership that makes WNPX, branded as The Spot - Nashville 28, the exclusive local broadcast home of the Nashville Predators beginning with the 2026-27 NHL season. This transformative agreement brings free, over-the-air Predators hockey to fans across the region while creating powerful new advertising and sponsorship opportunities for local businesses.
We're seeking a high-performing Account Executive who is passionate about helping businesses grow through innovative, multi-platform marketing solutions. In this role, you'll represent the full power of the Scripps portfolio, including NewsChannel 5, The Spot - Nashville 28, Nashville Predators game broadcasts, connected TV (OTT), digital advertising, social media, search marketing, email targeting, and more, to deliver customized campaigns that drive measurable results for clients. If you're motivated by building relationships, creating strategic solutions, and capitalizing on the excitement of a premier NHL franchise partnership, we'd love to hear from you!
WHAT YOU'LL DO:
  • Sell advertising solutions to local and regional businesses and advertising agencies.
  • Apply the Scripps Sales Process (SSP) to analyze current and prospective customer needs and apply customized advertising solutions that provide a return on their investment.
  • In addition to television commercial airtime sales, facilitate the customer's ability to take advantage of the full array of digital marketing options available.
  • Independently prospect, secure appointments, perform needs analysis, develop customized solutions, present and close sales to develop and maintain new business from traditional and non-traditional advertisers.
  • Use ratings data, qualitative information, and market trends to negotiate program ratings and advertising rates with advertising agencies in order to maximize revenue as well as develop custom solutions for new advertisers.
  • Serve as a trusted advisor with new and existing clients, provide best-in-class customer service, grow accounts, and gain additional business from referrals.
  • Perform client services, including but not limited to media avail negotiations, presentation preparation, delivery and execution, copywriting, credit applications, and collection of revenue due.
  • Effectively and proactively manage a sales funnel by way of Customer Relationship Management (CRM) systems, monitoring, and achieving key performance indicators and expected activity levels.
  • Contribute to the creative development of campaigns through client communication and needs analysis, storyboard and concept creation, and assistance in production aspects.
  • Build and maintain strong client relationships, which may include entertaining prospective and existing clients.
  • Perform routine administrative functions of a media salesperson, including make-good resolutions, continuous update of CRM system with activity, account information, and pending revenue, and communicating with sales leadership regarding the status of accounts
  • Perform other duties as assigned.

WHAT YOU'LL NEED:
  • BS/BA in a related discipline preferred or equivalent years of experience
  • Generally, 2+ years of proven sales success are preferred
  • Experience in strategic account management, broadcast ratings, and digital execution is preferred

WHAT YOU'LL BRING:
  • Highly self-motivated and goal-focused
  • Highly creative and innovative thinker
  • Strong influencing, selling, and upselling skills
  • Effective teamwork and collaboration skills
  • Very strong analysis and data interpretation - able to translate needs and research data into sound marketing proposals
  • Exceptional verbal and written communication skills
  • Outstanding presentation abilities (in person/virtual, small/large groups, all levels)
  • Strong time management and organizational skills
  • Proficient with Microsoft Office (Word, Excel, and PowerPoint)
  • Working knowledge of Google Office (Sheets, Docs, Slides) and virtual conferencing platforms (E.g., Skype, WebEx, Zoom, or MS Teams)

WORK ENVIRONMENT:
  • Typical office and client sites

ADDITIONAL REQUIREMENTS:
  • Valid driver's license, good driving record, and ability to provide proof of insurance with the company's required insurance limits.

#LI-SM2
#LI-Hybrid
WHAT WE'LL OFFER:
  • Extensive Scripps Sales Process training
  • Uncapped sales commission
  • Monthly allowance for mileage and cell phone
  • A career path to grow your professional experiences
  • Full medical, dental and vision benefits, as well as certain other health and wellness benefits
  • Retirement savings plan with company match
  • Other key company benefits include disability accident insurance, hospital indemnity, critical illness, life insurance, AD&D, ID protection, pet discount program, and employee assistance program. More details about timing and conditions of benefits eligibility and other plan terms and conditions will be provided upon hire.

If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.
SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION:
At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.
ABOUT SCRIPPS:
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: "Give light and the people will find their own way."
As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

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