Virtual Account Representative Jobs in Delaware (NOW HIRING)

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Summary

This position supports the Accounts Receivable department in researching and processing various cash applications and other credit accounting.

Location

This position can sit in our Atlanta, Baltimore, Boston, Miami, Northern Virginia, Philadelphia, Raleigh, Reston, Short Hills, Washington DC, or Wilmington office and offers a hybrid work schedule.

Responsibilities

• Process cash application in Aderant.

• Research pending cash receipts and related items that are unidentified and unapplied.

• Respond to A/R related requests and inquiries from various groups such as billing and collections.

• Address and resolve tickets in ServiceNow.

• Assist with write offs, reversals, and reallocations.

• Work closely with the Collections department to apply pending and unallocated payments.

• Complete the above responsibilities within established timeframes and standards.

• Other duties as assigned.

Desired Skills

Knowledge of general accounting procedures. Computer skills required to include proficiency in Microsoft Excel and 10-key. Ability to work in a fast-paced environment that promotes teamwork. Attention to detail and accuracy. Communication and information management skills. Ability to meet deadlines. This individual should maintain a professional demeanor and possess organizational and leadership skills.

Minimum Education

• High School Diploma or GED.

Minimum Years of Experience

• 2 years of experience as an AR Specialist.

Essential Job Expectations.

While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.

• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.

• Provide timely, accurate, and quality work product.

• Successfully meet deadlines, expectations, and perform work duties as required.

• Foster positive work relationships.

• Comply with all firm policies and practices.

• Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.

• Ability to work under pressure and manage competing demands in a fast-paced environment.

• Perform all other duties, tasks or projects as assigned.

Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.

Physical Demands

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Work Environment

The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future.

Disclaimer

The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment.

Application Process

Applicants must apply directly online instead of sending application materials via email.

Accommodation

Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com.

Agency applications will not be considered.

No immigration sponsorship is available for this position.

The firm's expected hiring range for this position is $26.59 - $33.28 per hour depending on the candidate's geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws.

The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).

Applicants who are not based in thejurisdictionin whichthis position is posted and who apply for this role are doing so voluntarily and are not eligible for relocationassistance. Anyrelocationbenefits,if any, are provided only where a relocation isrequiredat the firm's direction andin accordance withapplicable policy and law.

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DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job applicant poster viewing center.